Avaya DEFINITY Server R Manual page 107

Perform Pre-cutover Procedures
Table 3-3. RFA Helpdesk contact numbers (Continued)
Where
EMEA
APAC RTAC
CALA
Mexico TAC
Brazil TAC
Columbia TAC
Argentina TAC
Mexico Call
Receipt
Software Upgrade
This upgrade requires a Translation Upgrade Tool (TUT). Before the upgrade, you
must copy the translations to a spare translation card and send it to Software
Technical Support (STS) (with next-day delivery). It will be converted and written
to removable media. This process takes several days.
The Avaya Communication Manager removable media (including 1 with
translations) must be on-site before the upgrade begins. For each processor, 2
removable media (1 system and 1 backup) must always be retained on site with
the system.
1. Type save translation and press
from memory to a spare translation card.
NOTE:
The off-site STS translation upgrade does not preserve the content of
recorded announcements. Therefore, during the upgrade, any
announcements stored on a TN750/B circuit pack must be
re-recorded. The TN750C Announcement circuit pack stores
announcements in nonvolatile memory; saving the announcements is
not needed.
555-233-115
Phone
Who number/URL
Direct and +31-70-414-8720
Business
or
Partners
http://www.avayan
etwork.com
Direct and +65-6872-8686
Business
Partners
Direct and
Business
+525-278-7878
Partners
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
to write all translation information
Enter
Prompt or
selection
Prompt 3
Select GSO;
select EMEA
Continued on next page
Issue 7 November 2003
3-9