Follow Routine Preventive Maintenance; Preventive Maintenance - Avaya DEFINITY Server R Manual

High Reliability
If you have problems with RFA
If you get an error message that a hardware serial number is not in the SAP
database, you must call the RFA Helpdesk
SAP information.
Table 5-12. RFA Helpdesk contact numbers
Where
Channel:
U.S. and Canada
Variable Workforce
Group
Avaya contractors
U.S. and Canada
EMEA
APAC RTAC
CALA
Mexico TAC
Brazil TAC
Columbia TAC
Argentina TAC
Mexico Call
Receipt

Follow Routine Preventive Maintenance

Follow routine preventive maintenance procedures on the system to be upgraded.
For information about the procedures and necessary equipment, refer to the
"Preventive Maintenance" section in Maintenance for Avaya DEFINITY Server R.
555-233-115
(Table 5-12) to have them correct the
Phone
Who number/URL
877-615-4174
Avaya
Associates
Members
Contractors
Business 866-800-5194
Partners
Direct and +31-70-414-8720
Business
or
Partners
http://www.avayan
etwork.com
Direct and +65-6872-8686
Business
Partners
Direct and
Business
+525-278-7878
Partners
+5511-5185-6655
+571-616-6077
+5411-4114-4440
+1-720-444-9998
Issue 7 November 2003
Prompt or
selection
Prompt 8
Prompt 8
Prompt 3
Select GSO;
select EMEA
Continued on next page
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