Troubleshooting An Upgrade; You Can Help; Troubleshooting Guidelines - Avaya DEFINITY Server R Manual

Troubleshooting an Upgrade

The information in this appendix is a compilation of the most commonly-reported
troubles that Avaya Tier 4 Support has received and can help you correct some
problems that you could encounter while upgrading a system.

You can help

This appendix is periodically updated with new information. If you have
troubleshooting or error recovery information that you can share with other
technicians, please FAX your comments to us at 1-303-538-1741 (United States).

Troubleshooting guidelines

Before escalating a problem, try these general troubleshooting procedures:
Software compatibility
Only one side upgrades
Removable media problems
No handshake
No shadowing
No Translations after upgrade
Software corruption
Catastrophic failure
Message Waiting lamps on
555-233-115
B
B-1
Issue 7 November