3
Introduction
This chapter lists fault messages and general symptoms, and provides
procedures for troubleshooting printer malfunctions.
NOTE: Because you must operate the printer to check its performance and
Troubleshooting Aids
Troubleshooting is faster and more effective if you understand the equipment
and make use of all available tools.
This manual has a number of troubleshooting aids to help you isolate printer
malfunctions:
•
"Start Here" Logic Tree ............................................................... page 40
•
Troubleshooting Display Messages............................................ page 41
•
Message List............................................................................... page 42
•
Troubleshooting Other Symptoms ............................................ page 185
•
General Symptom List .............................................................. page 186
•
Communications Failures ......................................................... page 209
•
Diagnostic Printer Tests............................................................ page 211
•
Boot Diagnostics Menu............................................................. page 217
•
Factory Menu............................................................................ page 220
•
Exception Menu ........................................................................ page 222
•
Hex Code Printout .................................................................... page 223
•
ASCII Character Set ................................................................. page 226
•
Appendix A: Wire Data ............................................................. page 393
Troubleshooting
sometimes you may have to reconfigure it, always have the User's
Manual handy when you troubleshoot. This manual does not cover
printer operation or configuration.
39
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Do you have a question about the P7000 Series and is the answer not in the manual?