Printronix P7000 Series Maintenance Manual page 188

Chapter 3
Troubleshooting Other Symptoms
Symptom
CLEAR PAPER JAM
message will not clear but
paper moves
188
Table 6. General Symptom List
1. Power off the printer. Remove the paper path or pedestal
top cover. Check that connector P106/PMD is fully seated
in connector J106 on the controller board.
2. Remove the barrier shield (cabinet model) or the barrier
shield and paper guide (pedestal model). Check that the
paper detector switch assembly is securely mounted in its
bracket. Clean the paper detector switch if necessary.
3. Check that the paper detector switch assembly is securely
mounted to the mechanism base. Tighten the two screws
securing the paper detector switch assembly to the
mechanism base.
4. Check that the motion detector wheel rotates. Replace the
paper detector switch assembly if the wheel does not
rotate.
5. Load paper. Power on the printer. Replace the paper
detector switch assembly if the message appears.
6. Load paper. Power on the printer. Replace the controller
board if the message appears. Record the message and
return it with the defective board.
Solution