Chapter
3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
717:PLAT INV CMD*
718:PLAT INV
PARM*
719:PLAT INV
STATE*
720:PROTECTED
INSTRUCTION*
150
Explanation
Platen Invalid Command.
Firmware error on the
controller board.
Platen Invalid Parameter.
Firmware error on the
controller board.
Platen Invalid State.
Firmware error on the
controller board.
Protected Instruction.
Firmware error on the
controller board.
Solution
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
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