Printronix P7000 Series Maintenance Manual page 131

Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
419:RBN END PNT
Change Ribbon
420:EXC RBN WEAR
Install New RBN
421:BC MISSING
Install New RBN
422: BC DAMAGED
Reverse Spools
423: OLD RIBBON
INSTALL NEW RBN
Explanation
Integrated Print
Management System
software has determined
that the ribbon is out of ink.
Status message that
displays when ribbon
reaches end of life, whether
the Integrated Print
Management System is
enabled or not.
The ribbon sensor does not
detect the presence of the
ribbon spool, indicating a
missing label or a damaged
sensor. (This fault condition
is entered into the Ribbon
Log as "Ribbon Not
Recognized.")
The sensor detects a bar
code, but it is not complete.
This fault condition is
entered into the Error Log
(not the Ribbon Log).
The sensor detects a ribbon
that was previously declared
to be at the end of its service
life.
List Of Messages
Solution
Install a new ribbon.
Install a new ribbon.
1. Verify that the bar code labels
and ribbon sensor are present
and undamaged. If the labels are
missing, replace the ribbon. If the
labels are present and
undamaged, clean the sensor
lens with a damp cloth or swab.
2. Press Clear and run the print job
again. If the message reappears,
replace the ribbon.
3. Press Clear and run the print job
again. If the message appears,
replace the sensor.
1. If the bar code label appears
damaged, reverse the ribbon
spools on the ribbon hubs. If the
bar code label appears
undamaged, clean the sensor
lens with a damp cloth or swab.
2. Make sure the forms thickness
lever is not too tight, which can
restrict ribbon motion. Loosen it if
necessary.
3. Press Clear and run the print job
again. If the message reappears,
replace the ribbon.
4. Press Clear and run the print job
again. If the message appears,
replace the sensor.
Install a new ribbon.
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