Printronix P7000 Series Maintenance Manual page 126

Chapter 3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
411:PARITY ERROR
412:REPLACE
SHUTTLE COVER
413:INK OUT
CHANGE RIBBON
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Explanation
The printed output may
contain a random ?
(question mark) characters.
Shuttle cover asseembly is
damaged and needs
replacement.
RibbonMinder software
™
has determined that the
ribbon is out of ink.
Solution
1. Verify that the printer matches
host serial configuration settings
for Data Protocol, Baud Rate,
Data Bits, Stop Bits, Parity, Data
Terminal Ready, and Request to
Send.
2. Send a print job to the printer. If
the message appears, replace
the serial data cable.
3. Send a print job to the printer. If
the message appears, go to
Communications Failures,
page 209.
4. If the printer is in a twinax
environment, check the error log
for parity error entries and inspect
the customer's cable hook-ups.
Connect all communications
cables correctly.
5. Send a print job to the printer. If
the message appears, replace
the twinax auto-termination cable
("T" connector).
6. Send a print job to the printer. If
the message appears, replace
the CT.
1. Power off the printer.
2. Replace the shuttle cover
assembly (page 280).
Install a new ribbon and set ribbon life
to 100%.