Printronix P7000 Series Maintenance Manual page 174

Chapter 3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
ERROR: EC
PROGRAM NOT
VALID
ERROR: EC
STOPPED AT STATE
XXXX
ERROR: FLASH DID
NOT PROGRAM
ERROR: FLASH NOT
DETECTED
174
Explanation
The printer cannot find the
engine controller program or
the validation checksum is
corrupt.
Where XXXX is a number
from 0000 to 0010. The
Engine Controller has
stopped and is in the state
identified by the number
displayed. If the EC stops at
state 0000 at power-up,
replace the controller board.
Record the message and
return it with the defective
board.
The printer encountered an
error trying to program flash
memory.
The printer could not find
flash memory.
Solution
1. Download the program again
(page 247). If the message
occurs again, replace all flash
memory SIMMs.
2. Power on the printer. Download
the emulation. If the message
appears, replace the controller
board. Record the message and
return it with the defective board.
1. Power off the printer. Remove the
flash memory SIMM and SDRAM
DIMM. Inspect the SIMM and
DIMM sockets on the controller
board. If any socket pins are bent
or damaged, replace the
controller board.
2. Install the flash SIMM and
SDRAM DIMM, making sure they
are fully and correctly seated.
Power on the printer. Download
the emulation (page 247). If the
message appears, replace the
flash SIMM.
3. Power on the printer. Download
the emulation. If the message
appears, replace the SDRAM
DIMM.
4. Power on the printer. Download
the emulation. If the message
appears, replace the controller
board. Record the message and
return it with the defective board.
Download the program again
(page 247). If the message occurs
again, replace the flash memory.
Check flash memory on the controller
board. If present, reseat the flash
SIMM; if missing, install flash SIMM.