Printronix P7000 Series Maintenance Manual page 107

Table 4. P7000 ASCII (Spool) Error Messages List
Displayed Message
SHUTTLE JAM
(continued)
SHUTTLE STALL
SHUTTLE TYPE
NOT SUPPORTED*
SOFTWARE ERROR*
CYCLE POWER
Explanation
See (page
SHUTTLE JAM
106).
The shuttle type was not
detected at power-up or the
shuttle installed in the printer
is not supported by the
firmware.
Application software tried to
perform an illegal printer
function or damaged logic
circuits were detected on the
controller board.
List Of Messages
Solution
9. Run a print test. If the message
appears, replace the controller
board. Record the message and
return it with the defective board.
10. Run a print test. If the message
appears, replace the shuttle
frame assembly.
See (page 106).
SHUTTLE JAM
1. Power down the printer. Remove
the paper path or top cover to
gain access to the card cage.
Make sure the shuttle data and
power cables are undamaged
and have good connections at the
shuttle and the controller board.
2. Power on the printer. If the
message appears, download the
emulation software again (page
247).
3. Power on the printer. If the
message appears, replace the
controller board. Record the
message and return it with the
defective board.
4. Power on the printer. If the
message appears, replace the
shuttle frame assembly.
1. Cycle power. If the message
appears, power off the printer.
2. Disconnect the input data line
from the host computer. Power
on the printer. If the message
appears, download the emulation
software again (page 247).
3. Cycle power. Run the print job
again. If the message appears,
replace the controller board. If the
message is gone, there is an
application software error.
Request assistance from your
local support group.
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