Table 4. P7000 ASCII (Spool) Error Messages List
Displayed Message
FIRMWARE ERROR
FM HEADER ERROR
FRAMING ERROR
GRF CHK ERROR
PRESS STOP
Explanation
Application software tried to
perform an illegal printer
function or damaged
memory is detected on the
controller board. If the
message appears at power-
up, replace the controller
board. Record the message
and return it with the
defective board.
Frame Header Error.
Application software has
violated header parameters.
The printed output may
contain random !
(exclamation point)
characters.
Graphic Check Error: in the
CT emulation over a twinax
interface, the printer
received a non-printable
character.
List Of Messages
Solution
1. Cycle power. Run the print job. If
the message appears, download
the emulation software again
(page 247).
2. Cycle power. Run the print job
again. If the message appears,
replace the flash memory.
3. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
4. Power on the printer. Run the
print job again. If the message
still appears, there is an
application software error. Use
your local support procedure to
request assistance.
Not a printer problem. The system
administrator should correct
applications data or configuration.
1. Make a configuration printout. Set
printer serial interface parameters
to match host configuration
settings for Data Protocol, Baud
Rate, Data Bits, Stop Bits, Parity,
Data Terminal Ready, and
Request to Send.
2. Send a print job to the printer. If
the message appears, go to
Communications Failures,
page 209.
Press CLEAR then press ON LINE.
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