Table 4. P7000 ASCII (Spool) Error Messages List
Displayed Message
ERROR: LOCKED SN=
nnnnnnnnnnnnnnnn
ERROR: NO DRAM
DETECTED
ERROR: NVRAM
FAILURE
ERROR: PROGRAM
NEEDS MORE DRAM
ERROR: PROGRAM
NEEDS MORE FLASH
ERROR: PROGRAM
NOT COMPATIBLE
ERROR: PROGRAM
NOT VALID
Explanation
Where nnnnnnnnnnnnnnnn
is the serial number of the
printer's security key. The
SPX gets "locked" to the
printer as the first part of the
security key reprogramming
process. The "lock" consists
of copying the printer's
security key serial number
into the flash memory of the
SPX, which prevents the
SPX from being used on
other printers. It also
enables the customer to
retry upgrading the same
printer if the SPX was
removed before
reprogramming is complete.
The printer could not find
any DRAM.
The non-volatile SRAM on
the controller board has
failed.
The printer requires more
DRAM in order to run the
downloaded program.
The printer requires more
flash memory in order to run
the downloaded program.
The printer is not compatible
with the downloaded
program.
The printer does not see a
program in flash memory.
List Of Messages
Solution
1. Remove the SPX from the Debug
Port.
2. Cycle printer power.
1. Check SDRAM on the controller
board. If present, reseat SDRAM
DIMM; if missing, install SDRAM.
2. Power on the printer. If the
message appears, replace the
controller board. Record the
message and return it with the
defective board.
Replace the controller board. (Do
NOT attempt to replace NVRAM.)
Record the message and return it
with the controller board.
Add DRAM or use a smaller
emulation program.
Add flash memory or use a smaller
emulation program.
Use the correct emulation software
option(s) for this model printer.
There is no program in printer
memory. Download the emulation.
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