Paper Jams - Printronix P7000 Series Maintenance Manual

Appendix E
Performance Limitations

Paper Jams

Printer jams can occur if you tear off the form incorrectly. If you experience
two or more paper jams per box of forms, follow these guidelines to help
reduce jams:
•
Position the lower paper guides properly
•
Align the paper web tightness properly
•
Position the form perforation against the tear bar
•
Time the tear, while the paper is not moving
•
Direct the tear force toward the user and across the tear bar, not upward.
To Clear Paper Jams
1. Raise the platen lever to open the platen.
2. Open the left and right tractor doors.
3. Pull the paper upward through the top of the printer.
NOTE: DO NOT pull the paper downwards from the bottom. This could cause
4. Reload the paper (see page 509).
518
the paper guides to bend.