Printronix P7000 Series Maintenance Manual page 80

Chapter 3
Troubleshooting Display Messages
Table 4. P7000 ASCII (Spool) Error Messages List
Displayed Message
ERROR: SECURITY
KEY NOT DETECTED
ERROR: SHORT AT
ADDRESS XXXX
ERROR: WRITING
TO FLASH
ERROR: WRONG
CHECKSUM
ERROR: WRONG OEM
OR PRINTER TYPE
ERROR: xxxx
Ethernet Adapter
Being Initialized
80
Explanation
The security key is not
present or has failed.
Hardware failure in SDRAM
or controller circuitry.
Hardware or software fault in
flash memory.
The printer received the
complete program but the
checksum did not match.
The data may have been
corrupted during download.
The SPX inserted in the
debug port is not intended
for this model printer or this
OEM.
User defined fault using
PNE.
Status message indicating
that the ethernet interface is
running its boot-up
procedure.
Solution
1. Check the security key at
connector J9 on the controller
board. If the key is absent, install
the correct key. If a security key is
present, replace it.
2. Power on the printer. If the
message appears, replace the
controller board. Record the
message and return it with the
defective board.
1. Download the program again.
2. If the message occurs again,
replace the controller board.
Record the message and return it
with the defective board.
1. Replace flash memory.
2. If message occurs with new
memory, replace the controller
board. Record the message and
return it with the defective board.
1. Power off the printer. Download
the program again from the
beginning. If the messages
appears, replace the DRAM.
2. Download the program using a
new software diskette. If the
messages appears, replace the
flash memory.
3. Download the program. If the
messages appears, replace the
controller board. Record the
message and return it with the
defective board.
1. Remove the SPX from the Debug
Port.
2. Cycle printer power.
User defined.
No action required.