Page 2
This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice.
Page 3
User’s Manual P7000 H-Series Line Matrix Printers...
Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material.
Conventions In This Manual...10 Warnings And Special Information ...11 Related Documents...11 Taking Care Of Your Printer...11 Protocols And Emulations ...12 2 Setting Up The Printer ... 13 Before You Begin...13 Power Requirements ...13 Select A Site ...13 Printer Dimensions ...14 Printer Component Locations ...17...
Page 7
Exterior Cleaning...125 Interior Cleaning ...126 Diagnosing Problems...128 Bar Code Verification ...128 Printing A Hex Dump...128 Fault Messages ...129 A Printer Specifications ... 165 Ribbon Specifications ...165 Paper Specifications ...166 Printer Weight And Dimensions...167 Environmental Characteristics ...167 Electrical Characteristics ...168 Interfaces ...169 Printing Rates ...170...
Page 8
Set The Tear Bar Distance...178 Set The Top Of Form ... 179 Position The Paper Out Sensor ... 180 D Customer Support ... 181 Printronix Customer Support Center... 181 Printronix Supplies Department ... 181 Corporate Offices... 182 E Communication Notices ... 183 Notices...
This chapter provides a general overview of your printer and the conventions used within this manual. The Printer Family The Printronix® P7000 H-Series consists of P7002H, P7202H, P7003H, P7203H, P7006H, P7206H, P7008H, and P7208H models that are packaged in various configurations. All of the models offer software versatility and the latest refinements in line matrix printing technology.
Chapter Printer Overview Refer to the following table for a complete listing of model numbers and options. P7002H P7202H P7003H P7203H P7006H P7206H P7008H P7208H Conventions In This Manual All uppercase print indicates control panel keys. Example: Press the CLEAR key, then press the ON LINE key.
KSSM emulation. Taking Care Of Your Printer Your printer will produce high print quality jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct printer supplies such as paper and ribbons ensures optimum performance. Chapter 7 explains how to clean the printer, and printer supplies are listed in Appendix A.
Protocols And Emulations A protocol is a set of rules governing the exchange of information between the printer and its host computer. These rules consist of codes that manipulate and print data and allow for machine-to-machine communication. A printer and its host computer must use the same protocol. As used in this manual, protocol and emulation mean the same thing.
The printer must be connected to a power outlet that supplies 88 to 135 Volts AC or 178 to 271 Volts AC at 50 to 60 Hz. The printer automatically senses and adjusts itself to conform to the correct voltage range.
Cabinet Rear Door 27.0 in (68.84 cm) (73.7 cm) 83.0 in (210.8 cm) Figure 1. Printer Dimensions - Cabinet Model Maximum Cable Length 5 meters (15 feet) 12 meters (40 feet) 10 meters (32 feet) 15 meters (50 feet) 1220 meters (4000 feet)
Page 15
59.0 in (107.8 cm) (149.9 cm) 27.0 in (68.6 cm) 32.5 in (82.6 cm) 27.0 in 83.0 in (68.6 cm) (210.8 cm) 32.0 in 27.0 in (81.3 cm) (68.6 cm) Figure 2. Printer Dimensions - Cabinet Model with Paper Stacker...
Page 16
Chapter Printer Dimensions 25 in. (63.5 cm) 48.0 in. (122 cm) 10.5 in. (26.67 cm.) 30 in. 24.6 in. (76.2 cm.) (62.48 cm) Figure 3. Printer Dimensions - Pedestal Model...
Printer Component Locations Familiarize yourself with the names and locations of the printer components, shown in Figure 4 before continuing with the rest of the installation procedures. Barcode Ribbon Ribbon Spool Date Code Label Splined Shaft Paper Support Hammer Bank...
Table” on page 130 for information on fault messages and solutions. Operating Modes Online. In online mode, the printer can receive and print data sent from the host. Pressing the ON LINE key toggles the printer from online to offline mode.
Performs advance to top-of-form, as defined by the current active form length. The key works both online and offline. • If online with data in the printer buffer, the data will print and then the paper will move to the next top-of-form. •...
Page 21
(or zero tear pedestal). If online with data in the printer buffer, the data prints and the key functions as described below. If in a fault state, this key will be ignored.
Page 22
PREV + NEXT ( When both keys are pressed simultaneously, the printer will reset to the power-up configuration and reset its internal state (in offline mode). Ribbon Life Indicator The second line of the LCD displays the remaining life of the currently installed ribbon.
Cabinet Models Figure 6. Paper Slot Location 1. Raise the printer cover. Raise the platen lever as far as it will go. (See “Printer Component Locations” on page 17 for the location of the lever.) 2. Press ONLINE/CLEAR to turn off the alarm. Do not open the tractor doors or remove the existing paper.
Page 24
Operational Procedures New Paper Figure 7. Loading New Paper into the Printer 6. Pull the new paper above and behind the ribbon mask, but in front of the existing paper. The ribbon mask location is shown on the ribbon path diagram.
Page 25
Feed sufficient paper to ensure the paper stacks correctly. 13. Close the printer cover. Close the cabinet front door. 14. Press ON LINE/CLEAR to place the printer in online mode and resume printing. Paper Thickness...
Page 26
Chapter Operational Procedures Paper Slot Cabinet Models Figure 9. Paper Slots on the Printers NOTE: Perform steps 15 through 32 only if you are unable to load the new paper over the existing paper. 15. Open both tractor doors. 16. Remove the old paper from the tractors. Allow the paper to fall into the paper supply area.
Page 27
Figure 11. Positioning the Left Tractor to Avoid Damage CAUTION To avoid damage to the printer caused by printing on the platen, always position the left tractor unit directly to the left of the “1” mark on the paper scale.
Page 28
Chapter Operational Procedures Tractor Lock Figure 12. Loading Paper onto the Sprockets 22. Unlock the right tractor. 23. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths.
Page 29
NOTE: For exact positioning, press the VIEW/EJECT key to move the last data printed to the tractor area for viewing. While in View mode “Printer in View” displays. Press the Up or Down Arrow keys to move the paper vertically in small increments. Pressing the VIEW/EJECT key a second time moves the paper back to the adjusted print position.
Page 30
31. Press SET TOF. The top-of-form you have set moves down to the print position. If there is data in the buffer, the paper moves forward to the last print position on the next page. 32. Press ONLINE/CLEAR and close the printer cover. Paper Thickness Platen Stop...
Figure 16. Unloading the Paper from the Printer 3. Tear off the paper at the perforation. 4. Allow the paper to fall to the back of the printer and into the paper stacking area. 5. For pedestal models, remove the stacked paper from the paper tray.
Page 32
Chapter Operational Procedures Figure 17. Removing Stacked Paper from the Printer 6. For cabinet models, remove the stacked paper from the rear cabinet floor. For cabinet models with the power stacker installed, remove the paper from the wire paper tent and press the STACKER DOWN key to lower the stacker mechanism.
Page 33
Be careful when pulling any paper backward through the paper path, especially when using a label stock. If you are not careful, labels can detach and adhere to the printer within the paper path, where only an authorized service representative can remove them.
0% at which time, printing will stop. The ribbon may be changed at any time while the printer is in the “RBN END POINT/ Change Ribbon” condition without losing data in the printer’s buffer. Simply follow the procedures outlined below to change the ribbon.
Door (2) Platen Lever Figure 19. Preparing to Load the Ribbon 1. Open the printer cover. 2. Raise the platen lever as far as it will go. 3. Close the tractor doors. 4. Remove the old ribbon and discard properly.
Page 36
Chapter Integrated Print Management System Date Code Label Spool Right Hub Figure 20. Loading the Barcoded Ribbon 5. Place the empty spool on the right hand side ribbon hub and press it into place. IMPORTANT The empty spool has a barcode label on the bottom side and a date code label on the top.
Page 37
If you want to increase the darkness level of the ribbon at the end of life, go to “Ribbon End Point” on page 55 and follow the procedures for adjusting the image density. If you are satisfied with the print darkness, press the ONLINE/CLEAR key twice to return the printer to operation. Hammer Bank Cover Ribbon Mask...
Chapter Integrated Print Management System Cancel A Print Job The procedure to cancel a print job depends on the printer emulation and your application software. Contact your system administrator for additional information. 1. If the printer is online, press ONLINE/CLEAR to place the printer in offline mode.
You may change a printer parameter setting, such as line spacing or forms length, either by pressing keys on the control panel or by sending emulation control codes in the data stream from a host attached to the printer. The control panel allows you to configure the printer’s resident set of configuration menus.
Default And Custom Configurations A configuration consists of a group of parameter settings, such as line spacing, forms length, etc. Your printer provides a fixed default configuration and allows you to define several custom configurations for use with particular print jobs. The factory default configuration can be loaded, but it cannot be altered.
Changing Parameters Example OFFLINE QUICK PRINTER . . . SETUP CONTROL Ribbon End Point Darker +6 Darker +5 Darker +4 Darker +3 Darker +2 Darker +1 Normal Lighter -1 Lighter -2 Lighter -3 Lighter -4 Lighter -5 Lighter -6 Lighter -7*...
Page 42
The following procedure shows how to change and save the settings for the Unidirectional and Accented Char options. Use these guidelines to navigate the configuration menus and change other parameters. Step Press Make sure the printer is on. ON LINE/CLEAR UNTIL UNTIL ENTER...
Page 43
When you turn off the printer, the parameters will be erased from memory unless you save them in a configuration. If you do not save the configuration, the printer will revert to the default values next time the printer is powered on. Changing Parameters Example Notes Press until the desired parameter displays.
Once you have saved a custom configuration using this option, it will not be lost if you power off the printer. You can load a configuration for a specific print job (see “Load Config.” on page 57).
Page 45
Example 1 This example shows how to save a configuration as a numbered configuration, then later print it. Step Press Make sure the printer is on. OFFLINE ON LINE/CLEAR CONFIG. CONTROL ENTER SWITCH UNLOCKED OFFLINE QUICK SETUP OFFLINE CONFIG. CONTROL UNTIL CONFIG.
Page 46
We recommend that you print the configuration. To print the configuration go to Step 9. To skip this procedure and resume printer operation, go to Step 14. UNTIL ENTER ON LINE/CLEAR If you printed out the configuration, store it in a safe place. The printer is ready for operation. CONFIG. CONTROL Save Config. CONFIG. CONTROL Print Config.
Page 47
Example 2 This example shows how to save a configuration as a named configuration. Step Press Make sure the printer is on. OFFLINE ON LINE/CLEAR CONFIG. CONTROL ENTER SWITCH UNLOCKED OFFLINE QUICK SETUP OFFLINE CONFIG. CONTROL UNTIL CONFIG. CONTROL Load Config.
Page 48
Chapter Configuration Overview Step Press UNTIL UNTIL UNTIL ENTER UNTIL Saves the first character. Cycle through the choices until “E” displays. Saves the second character. Cycle through the choices until “S” displays. Saves the third character. TES_ Cycle through the choices until “T” displays. TEST Saves the fourth character.
Step Press Save Config. TEST Saving Configuration ENTER Save Config. TEST* ENTER SWITCH LOCKED ONLINE ON LINE/CLEAR Ribbon Life 100% Now you have the saved configuration for later use if needed. Optimizing Print Quality The print quality will vary according to the typeface selected. Both text and barcodes will print using the resolution of the typeface selected.
Reset Cmd CFG Ld Load Config. Save Config. Power-Up Config. EMULATION PRINTER CONTROL page 91 page 99 LinePrinter+ Ribbon End Point Printer Protocol Open Platen @ BOF LQ-1600K Tear Bar Dist. View Function KSSM Unidirectional Display Language Accented Char View Function NOTE:...
Page 51
DIAGNOSTICS — These options include the diagnostic tests, system memory, and statistics of the printer. • PRINTER MGMT — These options allow you to select the PNE port type, port number, port timeout period, status port number, and management port number.
Lighter -10 Host Interface The Host Interface menu enables you to select and configure interfaces between the printer and your host computer. * = Factory Default Available for Hanzi and Kanji LP+ Printers Only Available for Hangul LP+ Printers Only If installed.
• MAC Address. This menu item is the Manufacturer’s Assigned Number, and is unique for each printer. It is read-only. • DHCP. You can enable/disable the DHCP protocol using this option, but consult your administrator for the appropriate setting.
Page 54
Defines the default values for horizontal character spacing in DBCS mode. For the Hanzi and Kanji LP+ printer, select from 5.0, 6.0, 6.7, 7.5, and Other CPI. For the Hangul LP+ printer, selected from 5.0, 6.0, 6.7, 7.5, 8.5, 10, and other CPI.
Page 55
Kanji LP+ is 8.0. DBCS ASCII Style This option specifies the appearance of the single-byte numeric characters. For the Hanzi and Kanji LP+ printer, select from Normal, Oversize and OCRB. For the Hangul LP+ printer, select from Normal, and OCRB. DBCS/ASCII Mode This option specifies the operating mode of the Hanzi printer.
The configurations are stored in memory and will not be lost if you turn off the printer. If the Protect Configs. parameter is enabled, the new configuration will not be saved unless the existing configuration has been deleted first.
Enabled is the default, used for most papers and labels. The feature can be disabled as required by some multi-part forms. CONFIG. CONTROL The CONFIG. CONTROL menu allows you to control your printer’s configurations according to the specifications necessary for your print jobs. CONFIG.
The configurations are stored in memory and will not be lost if you turn off the printer. If the Protect Configs. parameter is enabled, the new configuration will not be saved unless the existing configuration has been deleted first.
Power-Up config. If the current config is Config 1 and a menu change is made, pressing Enter will save the change to Config 1. • Disable. The printer will not prompt you to save any changes made. HOST INTERFACE HOST INTERFACE...
RS-232 serial port and a separate print job to the IEEE 1284 parallel port, the printer's Auto Switching is able to handle both jobs, in the order they were received. The user does not have to reconfigure the selected interface between jobs.
Serial Hotport menu, and Disable under the C/T Hotport menu. Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed.
• Enable (default). Allows access to the extended ASCII character set. • Disable. The printer interprets bit 8 of each incoming data character as a zero, regardless of its actual setting. PI Ignored The PI (Paper Instruction) signal is used to control vertical paper motion.
When Auto Trickle is enabled and the printer's buffers are almost full, the printer will begin to trickle data in (at the rate set in the Trickle Time menu) until the buffers start to empty out.
HOST INTERFACE Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
PI Ignored The PI (Paper Instruction) signal is used to control vertical paper motion. • Enable (default). Causes the printer to interpret the eight data lines as DVFU commands when the PI signal is true. • Disable. Ignores the PI signal and treats the data as characters or control codes.
Trickle Time menu) until the buffers start to empty out. Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed.
75 percent of the buffer size. If a poll character is received (configurable from the Poll Character xx Hex option on the front panel from hex 0 through FF), the printer will send a response character n milliseconds later (configurable from the Poll Character xx MS on the front panel from 0 through 30).
Page 69
If there is enough room in the printer buffer, the printer will send a high signal; if the buffer is full, the printer will send a low signal. DTR tells the host if it is safe to send more data. (If the host sends data during an unsafe condition, data will be lost.) DTR is not available when RS-422...
HOST INTERFACE Baud Rate Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer. The choices for the RS-232 and RS-422 interfaces are 600, 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 Baud.
On Line and BNF (default). Asserts the RTS signal when the printer is online and the internal serial buffer is not full. • Off Line or BF. Asserts the RTS signal when the printer is offline or the internal serial buffer is full. •...
ETX/ACK, ACK/NAK, or Series 1, One Char Enquiry is automatically disabled. Framing Errors Possible errors that can occur when the printer’s serial interface settings do not match those of the host computer. • Enable (default). If a framing error occurs, a fault message will display on the control panel.
When Auto Trickle is enabled and the printer's buffers are almost full, the printer will begin to trickle data in (at the rate set in the Trickle Time menu) until the buffers start to empty out.
HOST INTERFACE Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
K 1-16 The Ethernet interface allows you to locate the printer on a LAN rather than attach the host directly into the printer. The detailed configuration of this option is given in the Network Interface Card User's Manual .
Mask xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx IP Address A numeric address such as 123.45.61.23 which identifies a printer or server in a LAN or WAN. Subnet Mask A binary value used to divide IP networks into smaller subnetworks or subnets. This mask is used to help determine whether IP packets need to be forwarded to other subnets.
MAC Address This menu item is the Manufacturer’s Assigned Number, and is unique for each printer. It is read-only. DHCP You can enable/disable the DHCP protocol using this option, but consult your administrator for the appropriate setting.
Enable (default). Makes the Novell protocol available with the ethernet installed. • Disable. Makes the Novell protocol unavailable during printer operation. Nest Serv Type You can change the Nest Server using this option, but consult your administrator for the appropriate setting.
NIC. This is the default. • Enhanced. The NIC waits for the printer to finish receiving the current job before sending another job. The status line shows “done” when the job is fully printed.
Subnet Mask xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx IP Address A numeric address such as 123.45.61.23 which identifies a printer or server in a LAN or WAN. Subnet Mask A binary value used to divide IP networks into smaller subnetworks or subnets. This mask is used to help determine whether IP packets need to be forwarded to other subnets.
Disable 1023 - 65535 1023 - 65535 The ETHERNET PARAMS menu helps your printer communicate on a network. For information on assigning the IP Address, Gateway Address, Subnet Mask, and MAC Address, refer to the Network Interface Card User's Manual .
Page 82
NIC. This is the default. • Enhanced. The NIC waits for the printer to finish receiving the current job before sending another job. The status line shows “done” when the job is fully printed.
Address xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx IP Address A numeric address such as 123.45.61.23 which identifies a printer or server in a LAN or WAN. Subnet Mask A binary value used to divide IP networks into smaller subnetworks or subnets. This mask is used to help determine whether IP packets need to be forwarded to other subnets.
Ad Hoc. Standard, peer-to-peer communication (without a server). The two peers can be from different manufacturers. SSID Name A 1 - 32 character, case sensitive string that identifies the group the printer talks to. NOTE: The SSID name may be edited in three parts (1-15), (16-30), and (31-32).
Chapter NETWORK SETUP MENU Ant. Diversity The type of antenna used: • Diverse (default). Select when you want to use the antenna with the best reception. • Primary. Select when you want to use the Primary antenna on the server. •...
Default WEP Key This feature enables you to encrypt (scramble) information for security purposes. With this feature, you can set up to four encryption keys, in either ASCII or hexadecimal format, and in either 40 or 128 bits. (The more bits you choose, the more difficult it will be to decode the information.) NOTE: None of the WEP Key Configuration menus display on the configuration printout.
Clock Skew Sets the maximum allowable amount of time in seconds or minutes that Kerberos authentication will tolerate before assuming that a Kerberos message is valid. The range for Seconds is 60-900, and the default is 300. The range for Minutes is 1-15, and the default is 5. Ticket Lifetime Sets the maximum allowable amount of time in Seconds, Minutes, Hours, or Days that a ticket obtained from the Kerberos server is valid before getting a...
EMULATION The EMULATION menu allows you to select the emulation to be used with your printer. You can configure options for the active emulation via the EMULATION menu. Emulation options are further described in their corresponding Programmer's Reference Manual. Hanzi GB LP+ Emulation...
Match Typeface Printer Protocol For the Hanzi LP+ printer, refer to the the LQ-1600K Programmer’s Reference Manual for details. For the Hangul LP+ printer, refer to the KS or KSSM Programmer’s Reference Manual for details. * = Factory Default 1 = Hangul KSSM only...
(lpi) values. The defaults are 10 cpi, 6 lpi, and 6.7 cpi for the Hanzi LP+ printer. For the Hangul LP+ printer, the default is 6 cpi and 6 lpi. For the Kanji LP+ printer, the default is 15 cpi, 8 lpi, and 7.5 cpi.
Page 96
The option “DBCS / ASCII mode” specifies the operating mode of the Hanzi printer. If it is set to DBCS mode, it can print double-byte characters as well as a limited number of single-byte characters. Otherwise, it can only print single- byte characters.
Page Format See page 98. Reset Cmd CFG Ld When the printer receives a host data stream reset command (ESC @ or ESC[K) in addition to resetting printer variables, the power-up configuration will be loaded. • Disable (the default). The factory configuration is loaded when the reset command is executed.
Form Width. When using paper which is 8-1/2” wide, selecting an 8” print width prevents printing beyond the right margin and damaging the hammer tips and platen. * = Factory Default for Hanzi and Hangul printer ** = Factory Default for Kanji printer Form...
Enable. Enables the View Function Unidirectional The Unidirectional feature affects both print quality and printing speed. By setting this feature, you can configure the printer to print in both directions of the shuttle sweep (bidirectional), or to print in one direction only (unidirectional).
A hex code printout (or hex dump) translates all incoming data to hexadecimal equivalents. A hex dump lists each ASCII data character received from the host computer, together with its corresponding two-digit hexadecimal code. Hex dumps can be used to troubleshoot some types of printer data reception problems. The options include: •...
This parameter exists only on printers with the power paper stacker installed. The power stacker has a sensor which detects paper movement and raises the stacker as the printed paper stack grows. If the printer has been printing for three minutes continually and the sensor has not detected any growth in the paper stack, the stacker raises itself 1/4 inch automatically.
Power Saver mode. When Instant is chosen, the printer goes into Power Saver mode as soon as it is able to stop the shuttle properly. The time allotted to perform this function depends upon the shuttle timeout value which can be set in the menu.
Set Lock Key Normally, to lock or unlock the printer menu, the UP and DOWN keys are pressed at the same time. The Set Lock Key parameter lets you choose different keys to lock or unlock the printer menu. You may choose almost any group of keys as the new lock and unlock keys.
"RIBBON UNDER XX% / Change RBN Soon" warning message. The default is Under 2%. See “RBN Low Action” on page 107 for details of how the printer behaves once a ribbon low condition is reached.
RBN Low Action This menu determines how the printer behaves once a ribbon low condition is reached. • Warn & Continue (default). Once a ribbon low condition is reached the printer beeps and displays the "RIBBON UNDER XX% / Change RBN Soon"...
Chapter DIAGNOSTICS Printer Tests These tests are used to check the print quality and operation of the printer. NOTE: Your authorized service representative will typically run the tests. They are described in more detail in the Maintenance Manual . •...
You can view various printer statistics and refer to them for preventive maintenance purposes. Printer statistics accumulate continuously; they do not reset when you turn off the printer. All of the printer statistics are set to zero at the factory after burn-in testing.
The factory default is 3001 and the range is from 1023 to 65535. PNE Port Timeout If the PNE has not communicated to the printer within a timeout period, the PNE session closes. The factory default is 100 seconds. The range is from 1 to 255 seconds.
Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time (see “Auto...
DATA LINE 8 Return DATA STROBE Return PAPER INSTRUCTION Return PRIME Return The length of the data cable from the host computer to the printer must not exceed 15 feet (5 meters). Output Signals Miscellaneous Signal CHASSIS GROUND Return GROUND...
Online. A high true level from the printer to indicate the printer is ready for data transfer and the ON LINE key on the control panel has been activated.
IEEE 1284 Parallel Interface Nibble Mode Eight bits equals one byte. When a byte of data is sent to the printer, the eight bits are sent over eight data lines. Some devices cannot send data over their eight data lines. To bypass this, the 1284 permits data to be sent as half a byte over four status lines.
Page 115
Host Printer Host NOTE: The length of the data cable from the host computer to the printer should not exceed 32 feet (10 meters). Host Clock / nWrite. Driven by host. Data transferred from host to printer. When printer sends data, two types are available. If Nibble mode, signal is set high.
Page 116
Peripheral Logic High. Driven by the printer. When the line is high, the printer indicates all of its signals are in a valid state. When the line is low, the printer indicates its power is off or its signals are in an invalid state.
Figure 24. Terminating Resistors, V5 Controller The shipping kit for this printer includes 220 ohm pull-up and 330 ohm pull- down alternate terminating resistors. If you install the 220 ohm pull-up resistor, you must also install the 330 ohm pull-down resistor.
RP1 and RP2 values may be required. 220 Ohm and 330 Ohm alternate terminating resistors are provided with the printer. If you install the 220 Ohm resistor, you must also install the 330 Ohm resistor. Possible terminating resistor combinations are shown below.
Buffer Size in K parameter from the default (1 Kbyte) to improve performance. The length of the data cable from the host computer to the printer must not exceed 50 feet (15 meters) for RS-232 or 4000 feet (1220 meters) for RS-422.
Clear To Send (CTS). Status signal to the printer indicating the host is ready to receive data/status signals from the printer. Data Set Ready (DSR). Status signal to the printer indicating the host is in a ready condition. Data Carrier Detect (DCD). Status signal to the printer. The ON condition is required for the printer to receive data.
Return PAPER INSTRUCTION Return BUFFER CLEAR Return NOTE: Pins not listed are not connected. The length of the data cable from the host computer to the printer must not exceed 40 feet (12 meters). Output Signals Signal Signal READY CABLE VERIFY...
Online. Carries a high true signal from the printer when the Ready Line is true and the ON LINE key on the control panel has been pressed. When the printer is in online mode, it may accept data from the host.
The SPX is used at power-up only and is not left in the printer during normal operation. Because it is a single-use disposable item the user is not required to return it to the vendor or manufacturer.
Page 124
7. When the security key is reprogrammed, the display will read: “REMOVE USED SPX THEN PRESS ENTER” 8. Remove the SPX from the debug port at the rear of the printer. 9. Press the ENTER key. The printer will reboot itself and you may resume normal printing.
Troubleshooting Cleaning Requirements Clean the printer every six months or after every 1000 hours of operation, whichever occurs first. If the printer is located in a dusty area or is used for heavy duty printing, clean it more often. WARNING Disconnect the power source before cleaning the printer.
Platen Stop Ribbon Guide (2) Figure 27. Interior Printer Components To clean the interior of the printer perform the following steps. 1. Power off the printer and unplug the printer power cord. 2. Open the printer cover. 3. Fully raise the forms thickness lever.
Page 127
Vacuum carefully around the hammer bank and surrounding area to avoid damage. To avoid corrosion damage, use only alcohol when cleaning the printer mechanical elements. Solutions used to clean mechanical elements must contain no water. 8. Wipe the splined shaft with a soft cloth.
ASCII character data received from the host computer with their corresponding two-digit hexadecimal codes. Hex dumps are used to troubleshoot printer data reception problems. Printable characters print as the assigned symbol; nonprintable characters are indicated by a period (.).
Figure 28. Hex Dump Sample Fault Messages If a fault condition occurs in the printer, the status indicator on the control panel flashes on and off, and the message display indicates the specific fault. Fault messages are summarized in Table 12.
You may try two steps to clear the fault before calling your authorized service representative: 1. Set the printer power switch to O (Off), wait 15 seconds, then turn the printer on again. Run your print job again. If the message does not appear, it was a false indication and no further attention is required.
Page 131
Internal power failure. Contact your authorized service representative. Bar code read error: The 1. Power down the printer. printer does not detect the 2. Remove the ribbon and presence of the ribbon bar wipe the two lenses of code sensor.
Page 132
SDRAM message clears, if not, contact DIMM may not be properly your authorized service installed. representative. The printer does not see a There is no program in printer program in flash memory. memory. Download an emulation. Attempting to download a...
Page 133
Cycle power to see if the passed boot initialization message clears, if not, contact tests. your authorized service representative. Status message: the printer No action is required. is running its initialization routines after startup and successful memory tests. Status message: the DC on...
Page 134
Status message: printer No action required. boot-up routines are loading printer system software into flash memory and SDRAM. There is a problem on the Cycle power to see if the message clears, if not, contact C bus which allows the...
Page 135
Bar code read error: The 1. Power down the printer. printer does not detect the Remove the ribbon and presence of the ribbon bar wipe the two lenses of code sensor.
Page 136
Status message: The printer No action is required, but do not is performing an operation power off the printer until the that must be completed operation is complete. before you can cycle power. There is a timing problem in 1.
Page 137
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E01A TYPE 0x40 See User Manual E01B TYPE 0x60 See User Manual E02 MACHINE CHK See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 138
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E03A DSI HASH L See User Manual E03B DSI HASH S See User Manual E03C DSI BAT PL See User Manual Explanation An illegal or unsupported 1.
Page 139
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E03D DSI BAT PS See User Manual E03E DSI CXIWX See User Manual E03F DSI CXOWX See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 140
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E03G DSI ECXIWX See User Manual E03H DSI ECXOWX See User Manual E04A ISI NO TRA See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 141
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E04B ISI DIRECT See User Manual E04C ISI PROTEC See User Manual E06 NOT ALIGNED See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 142
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E07 ILLEGAL INS See User Manual E08 FLOATINGPNT See User Manual E12 SYSTEM CALL See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 143
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E13 TRACE INT See User Manual E16 ITRANS MISS See User Manual E17 DLOAD MISS See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 144
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E18 DSTORE MISS See User Manual E19 BREAKPOINT See User Manual E20 SYS MANAGE See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 145
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E30 DEBUGGER See User Manual E31A EVENT O BP See User Manual E31B EVENT 1 BP See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 146
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E31C EVENT 2 BP See User Manual E31D EVENT 3 BP See User Manual E31E EVENT 4 BP See User Manual Explanation An illegal or unsupported 1.
Page 147
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E31F EVENT 5 BP See User Manual E31G EVENT 6 BP See User Manual E31H EVENT 7 BP See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 148
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E32A CND 0 BP See User Manual E32B CND 1 BP See User Manual E32C CND 2 BP See User Manual Explanation An illegal or unsupported 1.
Page 149
Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E32D CND 3 BP See User Manual E32E CND 4 BP See User Manual E32F CND 5 BP See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 150
Chapter Diagnosing Problems Table 12. LCD Message Troubleshooting Table Can User Displayed Message Correct? E32G CND 6 BP See User Manual E32H CND 7 BP See User Manual E33 WRITE BP See User Manual Explanation An illegal or unsupported 1. Cycle Power. Run the instruction was attempted in print job again.
Page 151
The EC cannot read the version bits in the CPLD which tell the EC which configuration version is installed. The printer cannot find the Download the program again. If data controller program or the message appears, contact the validation checksum is your authorized service corrupt.
Page 152
ERROR OCCURRED FLUSHING QUEUES* ERROR: PROGRAM NEEDS MORE DRAM ERROR: PROGRAM NEEDS MORE FLASH Explanation The printer cannot find the Download the program again. If engine controller program or the message appears, contact the validation checksum is your authorized service corrupt.
Page 153
The printer is not compatible Use the correct emulation with the downloaded software options(s) for this program. printer model. The printer does not see a There is no program in printer program in flash memory. memory. Download the emulation. The security key is not Contact your authorized service present or failed.
Page 154
Integrated Print Management System is enabled or not. Sensors cannot detect Power off the printer and remove current in fan circuit. the paper path (see Maintenance Manual). Check that the fan cable connector is connected.
Page 155
Check for obstruction of vents and fan airway; remove any obstructions. Check for items beneath the printer blocking cabinet vents. Power back on the printer. If this message recurs, contact your authorized service representative. Solution...
Page 156
Firmware error on controller representative. board. Incompatible network Install a compatible NIC to the interface card (NIC) is printer then reboot. If this installed. message still appears, contact your authorized service representative. Sensors cannot detect Cycle power. If the message current in fan circuit.
Page 157
8344 FAILED* ONLINE CU TIMED OUT PAP BAD TABLE* PAP BSY TOO LNG* Explanation The printer has deleted the No action is required. previous program from flash memory and is loading the new program into flash memory. The printer detects an SPX...
Page 158
Paper Not Scheduled. The Contact your authorized service paper feed process is not representative. scheduling on the controller board, and the printer cannot feed paper. Paper Not At Speed. Contact your authorized service Firmware error on controller representative. board.
Page 159
No action is required. finished loading the program into flash memory and is automatically resetting itself. Power supply sensors report Check printer environment. If hot high temperatures. or dusty, relocate printer. Contact your authorized service representative if this occurs frequently.
Page 160
Status message: the printer No action is required. is loading the engine controller program into the engine controller. Structured Field Error. Not a printer problem. Have the Application software has system administrator correct violated structured data field applications data or parameters.
Page 161
The shuttle type was not Contact your authorized service detected at power-up or the representative. shuttle installed in the printer is not supported by the firmware. Application software tried to Contact your authorized service perform illegal printer representative.
Page 162
Task Control Block Contact your authorized service Corrupted. Firmware error representative. on controller board. Error message reported by Refer to the Printronix P7000 the Printer Manager when Maintenance Manual . ethernet interface option is installed. The network address given in the printer properties was reached, but the printer port is busy.
Page 163
WAITING FOR ETHERNET ADAPTER Before contacting an authorized service representative, power off the printer, wait 15 seconds, then power it back on and rerun your print job. If the message reappears, press CLEAR. If the fault message still displays, then contact your authorized service representative.
Printer Specifications Ribbon Specifications Standard Ribbons Ultra Capacity HD P7000 Ultra Capacity (recommended for most text and barcode OCR) P7000 High Label (recommended for coated or shiny label stock) Specialty Ribbons P7000 Red Ribbon P7000 Blue Ribbon P7000 Green Ribbon...
Appendix A Paper Specifications Paper Specifications Type: Edge-perforated, fan-fold, 3 to 17 inches (7.62 to 43.18 cm) wide, 2 to 12 inches (5.08 to 30.48 cm) long. SureStak Power Stacker option works with forms 5 to 12 inches (12.7 to 30.48 cm) long and up to 16 inches (41 cm) wide without the paper tent or 15.5 inches (39.5 cm) wide with the paper tent installed.
Printer Weight And Dimensions Cabinet Type Height Floor Cabinet 42.5 inches Pedestal 35 inches* * With a power stacker, the weight increases by 21 lbs. and the depth increases by 4.75 inches for a deeper rear door. ** With the ZTP option, the weight increases by 12 lbs. and the height is increased by 7 inches.
Appendix A Electrical Characteristics Acoustic Noise Level Acoustic Noise Levels per ISO 9296 Printing Standby Geraeuschemission nach ISO 9296 Druckend Betriebsbereit Energy Star The printers described in this User’s Manual comply with the requirements of NERGY Protection Agency. Electrical Characteristics Input Voltage Line Voltage Design Range...
Power Consumption Operating Mode Standby Nominal Maximum Numbers represent consumption in Power Saver Mode. Numbers in parenthesis represent standby mode. Nominal power measured at 120 VAC while printing ASCII Shift- Recycle. Maximum power measured at 120 VAC while printing Black Plot. Interfaces Type: Standard:...
Appendix A Printing Rates Printing Rates The printing speed of text is measured in lines per minute (lpm) and is a function of the selected font and the vertical dot density. Printing speed is independent of the number of characters configured in the character set repertoire.
Also, because paper is pushed from below the print station, the last form in the tractors may not print fully or may not be presented to the printer exit for retrieval.
Paper Jams Printer jams can occur if you tear off the form incorrectly. If you experience two or more paper jams per box of forms, follow these guidelines to help reduce jams: •...
Enter key, the selected value is stored and a scale is printed to indicate the current tear off position. The default value is 1060. NOTE: When a new value is selected, the printer will lose the current print position. You must reset the top of form to automatically save the new value.
Appendix C Operation Operation Adjust The Paper Guides Figure 29. Adjusting The Paper Guides NOTE: Ensure that the paper guides are not damaged. 1. Turn the guide knob on the front left paper guide counterclockwise to loosen the guide. 2. Slide both the front and rear left paper guides as close to the left tractor as possible.
Tractor Door Paper Out Sensor Figure 30. Loading Paper Onto The Printer 1. Open the tractor doors and slide the paper from below, through the black paper out sensor slot on the left side, and up between all front and rear paper guides.
See Figure 31. Figure 31. Correct Tear Bar Distance NOTE: When a new ZTP Tear Bar Dist value is selected, the printer will lose the current print position until you reset the top of form to automatically save the new value.
1. Make sure the paper guides are adjusted correctly and the paper is properly loaded. 2. Press the SET TOF button on the control panel. The printer display will read “Align at TearBar/Then Press TOF”. 3. Use the form advance knob to move the top of the form to the tear off bar.
4. Tighten the paper out sensor by turning the sensor knobs clockwise. 5. Press ONLINE/CLEAR. When the first print job is sent to the printer, the paper is drawn into the printer, the top of form aligns with the print station, and the print job begins.
Americas Europe, Middle East, and Africa Asia Pacific http://www.printronix.com/support.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. Americas Europe, Middle East, and Africa Asia Pacific http://www.printronix.com/supplies-parts.aspx (714) 368-2686 (31) 24 6489 311...
NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588 Visit the Printronix web site at www.printronix.com...
Web sites. The materials at those Web sites are not part of the materials for this Printronix product and use of those Web sites is at your own risk.
Page 184
Printronix encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Printronix offers a variety of programs and services to assist equipment owners in recycling their IT products.
Recycling facilities may not be available in your area. In the United States, Printronix has established a collection process for reuse, recycling, or proper disposal of used batteries and battery packs from Printronix equipment. For information on proper disposal of the batteries in this product, please contact Printronix.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Printronix is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment. Printronix cannot accept responsibility for any interference caused by using other than recommended cables and connectors.
Page 188
Störquelle zu öergrvßern. Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den Printronix Handbüchern angegeben, zu installieren und zu betreiben. China Declaration: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may need to perform practical actions.
Page 189
This equipment passed MIC certification. To assure continued compliance with Electromagnetic Compatibility (EMC) regulatory requirements all electrical signal interface cables connected to this printer must be of a minimal quality level, be of a proper length, and be properly installed.
You accept the terms of this Agreement by your initial use of your printer. 1. Object Code License Printronix grants you a nonexclusive license to use the Printronix Software, the eCos Software and all other embedded software (collectively, the “Embedded Software” or the “Software”) only in conjunction with the printer.
Page 191
A source code version of eCos Software is available under the terms of the Red Hat eCos Public License v1.1 at www.printronix.com. Printronix grants no rights whatsoever in the source code for the Printronix Software. 3. No Warranty THE EMBEDDED SOFTWARE IS PROVIDED UNDER THIS LICENSE ON AN "AS IS"...
Page 192
Appendix E Software License Agreement 6. U.S. Government Users The Embedded Software is a "commercial item," as that term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R.
Need help?
Do you have a question about the H-SERIES P7000 and is the answer not in the manual?
Questions and answers