Printronix L1524 Software Manual
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Printronix L1524 Software Manual

Printronix L1524 Software Manual

Remote management software
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Remote Management Software
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Summary of Contents for Printronix L1524

  • Page 1 Remote Management Software User’s Manual...

  • Page 2: Software License Agreement

    Inc. in connection with the Software is replacement of defective distribution media upon their return to Printronix, Inc. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any ®...
  • Page 3 Remote Management Software User’s Manual...

  • Page 4: Trademark Acknowledgements

    Printronix, Inc. shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.

  • Page 5: Table Of Contents

    P5000 Series Line Matrix Printers... 8 SL5000r/T5000r Series Thermal Printers... 9 SL5000e/T5000e Series Thermal Printers ... 9 T4000 Series Thermal Printers ...10 Laser Printers (L5535, L5520, L1524) ...10 Set Password ...10 Set Telemetry Path (SL5000/T5000 Series Only) ...11 Check Port Number...11 Getting Started ...12...
  • Page 6 Changing The User Password ... 118 The Printer List Page ... 119 Changing User Settings, IP Addresses, and IP Address Ranges ... 120 A Contact Information ... 123 Printronix Customer Support Center ... 123 Printronix Supplies Department... 123 Corporate Offices ...124...

  • Page 7: Overview

    Requirements • a line matrix, thermal, or laser printer manufactured by Printronix the printer must be attached to the host system via a 10/100Base-T • network interface card (NIC) or a wireless NIC; if you do not have a NIC, see your dealer for an upgrade •...

  • Page 8: Printer Setup

    NIC. Follow the instructions below for your printer model to check the diagnostic port setting. P7000 Series Line Matrix Printers 1. On the operator panel, press the ON LINE CLEAR key to take the printer offline. 2. Press 3. Press 4.

  • Page 9: Sl5000R/T5000R Series Thermal Printers

    SL5000r/T5000r Series Thermal Printers 1. On the operator panel, press the PAUSE key to take the printer offline. 2. Press to place the printer in Menu mode. QUICK SETUP displays on the operator panel. ↵ 3. Press ↓ and at the same time to unlock the 4.

  • Page 10: T4000 Series Thermal Printers

    Printer Setup T4000 Series Thermal Printers 1. On the operator panel, press the PAUSE key to take the printer offline. 2. Press UP and DOWN at the same time to unlock the ENTER key. 3. Press UP, DOWN, PREV, and NEXT at the same time to enter the Factory menu.

  • Page 11: Set Telemetry Path (Sl5000/T5000 Series Only)

    The following procedure enables you to collect data using the Data Validation application. 1. On the operator panel, press the PAUSE key to take the printer offline. 2. Press to place the printer in Menu mode. QUICK SETUP displays on the operator panel.

  • Page 12: Getting Started

    Chapter Getting Started Getting Started This section provides a short tutorial on how to set up and access a printer using the remote management software. 1. This tutorial assumes the host computer running the remote management software and the printer you want to access are connected by a network.
  • Page 13 4. Assign a name to your printer. Delete the words New_Printer in the Name (Unique) field, and then type Tutorial. 5. Assign a description to this printer. Delete the words A template in the Printer Description field, and then type My First Connection.
  • Page 14 Supervisor Password field, and check the Supervisor Mode check box. • If a Telnet Guest password is necessary to poll the status of the printer, type the password in the Telnet Guest Password field. See “Security Tab” on page 67.
  • Page 15 Figure 4. Printer Properties: Connections Tab – Network Sub-Tab 8. Click the Connections tab. By default, the Network sub-tab displays. 9. Click the IP Address field and then type the IP Address of the printer you want to access. Follow the format shown in Figure 4.
  • Page 16 10. Click the Access Method sub-tab. See Figure 5. The Access Method tells the remote management software how the host computer communicates with the printer. Make sure it is set to Ethernet. Ignore Download Mode and Download Timeout for now. These options...
  • Page 17 Figure 6. Printer Database Main Window 11. Click OK. The Printer Properties dialog box closes and you return to the printer database main window. See Figure 6. Your printer is now set up in the remote management software database. 12. Try to access the virtual operator panel as a test to see if the information you input is accurate.
  • Page 18 Chapter Getting Started...

  • Page 19: Printer Database

    Printer Database Overview When you start the remote management software, the printer database window appears first. The printer database tool organizes and controls printers and Download files. Figure 7 shows how the database looks when the remote management software launches for the first time.

  • Page 20: The Menu Bar

    The Polling Indicator turns green whenever printers are being polled. The Menu Bar The printer database menu bar is located at the top of the window (see Figure 7). Use the menu bar to access all the functions of the remote management software.
  • Page 21 To select a new default database file, type it into the Database File Name field, or click Browse to locate a file on your network. Lease Time on Printer Connection: Enter an amount (in seconds) to set the maximum amount of time a printer connection can remain open without any communication.
  • Page 22 Chapter The Menu Bar Figure 10. Preferences: Configuration Editor Tab The Configuration Editor tab controls features of the Configuration Editor utility. Hide Key/Unhide Key: Assigns which keys hide and unhide menu items in the Configuration Editor menu tree (see page 75). The default for Hide is H h. The default for Unhide is U u.
  • Page 23 For instance, if you turn the printer offline, the printer sends an alert to the remote management software causing it to change the printer status instantly.

  • Page 24: The Edit Menu

    Edit menu are described below. Insert Adds a folder, printer, or Download file into your database. You must select an existing database item to create a folder, printer, or file. You can also paste the contents of the paste buffer (the last item that was copied or cut) into the database.

  • Page 25: The View Menu

    Permanently removes a selected folder, printer, or file from the database. Include/Exclude Deactivates a selected folder, printer, or file. Inactive database items display a red circle with a slash through it on top of the item’s icon. You cannot send information to or receive information from excluded...
  • Page 26 Chapter The Menu Bar Style Angled Lines: Shows the links between database items using angled lines. Horizontal Lines: Shows the links between folders using horizontal lines. Figure 14. Angled Lines Figure 15. Horizontal Lines...
  • Page 27 The Menu Bar No Lines: Shows no lines between database items. Figure 16. No Lines...
  • Page 28 Chapter The Menu Bar Toolbar Allows you to select which buttons display on the toolbar. Figure 17. Customize Toolbar...

  • Page 29: The Applications Menu

    The Applications Menu Figure 18. Applications Menu For an explanation of the Applications menu options, find the menu option in Table 1 and go to the corresponding page. Table 1. Applications Menu Options Menu Option Configuration Editor Flash File Manager File Download Operator Panel Information Capture...

  • Page 30: The Status Menu

    Chapter The Menu Bar The Status Menu Discover Printers To search for printers on a network, select Status Discover Printers, or click the Discover Printers button at the far right of the toolbar. The results of the search display in the database pane. Discover Printers searches for printers on a network based on the settings specified in the Discovery tab of the Status Monitoring Properties dialog box.
  • Page 31 (see Figure 20), then click Apply or OK. Response Wait (Seconds): To specify the time delay (in seconds) the remote management software waits for a printer response. By default, the value is set at 5 seconds. Broadcast IP, Subnet Mask, and Return Gateway: These settings must match your network configuration.
  • Page 32 Chapter The Menu Bar Figure 21. Print Server Discovery in Progress If Enable Print Server Discovery is enabled, a progress indicator displays while the remote management software discovers printers. See Figure 21.
  • Page 33 The Menu Bar Figure 22. Status Monitoring Properties: Discovery Tab – Polled Discovery Sub-Tab 2. Polled Discovery: This option allows you to select a range of IP addresses to poll. To enable the option, click the Polled Discovery tab and check the Enable Polled Discovery check box, then click Add (see Figure 22).
  • Page 34 3. Known Printers Discovery: This option logs previously discovered printer IP addresses. From this log, you can select and delete previously polled discoveries to create a new polling list to target your printer search. To enable the option, click the Known Printers Discovery tab and check the Enable Known Printers Discovery check box (see Figure 24).
  • Page 35 Discovery tab (see “Discovery Tab” on page 31). Now you can set parameters to a new task. The parameters include: Printer/Folder: To select which printer or folder you want the remote management software to poll. Click the field to select options from a drop- down menu.
  • Page 36 Chapter The Menu Bar Enable: To select whether or not you want to enable polling of a specific task. If you want the remote management software to poll the printers according to the specifications of your first task, select true. Otherwise, select false. Initial Delay (S): To specify the time delay from when the remote management software starts to when the remote management software polls printers.
  • Page 37 1000 bytes. Device: To choose a device item you want the remote management software to monitor, such as a folder, specific printer, or a range of IP addresses. First: To set the beginning IP address in a polling range. Use this option if you select Range: as the Device option.
  • Page 38 Comment: Enter comments as needed. 2. Email Alerts: The remote management software sends you an alert e-mail if a printer error occurs. To set up Email Alerts, check the Enable Email check box. Enter information in the following fields: Outgoing Mail (SMTP) Server: See your system administrator.
  • Page 39 Device: To choose a device item you want the remote management software to monitor, such as a folder, specific printer, or a range of IP addresses. First: To set the beginning IP address in a polling range. Use this option if you select Range: as the Device option.
  • Page 40 Port: See your system administrator. Device: To choose a device item that you want the remote management software to monitor, such as a folder, specific printer, or a range of IP addresses. First: To set the beginning IP address in a polling range. Use this option if you select Range: as the Device option.

  • Page 41: Update Status

    Update Status Update Status shows the condition of the printer at the time the status is checked. To update the status of a printer, select Status Update Status, or click the (green flag) button at the right of the toolbar.
  • Page 42 Chapter The Menu Bar Place the pointer over the about the feature. See Figure 31, Figure 32, and Figure 33. NOTE: No information displays if you place the pointer over the , or icon to obtain status information Figure 31. The Ribbon Supply Icon Figure 32.

  • Page 43: The Utilities Menu

    NOTE: If a password exists but is unknown, you must clear it first. See “Set Password” on page 10. To set the printer password in the database: 1. Double-click the printer name. The Printer Properties dialog box opens. 2. Click the Security tab. 3. Type the User and Supervisor passwords.
  • Page 44 4. For a new Supervisor password, check the Supervisor Password check box. For a new User password, leave this box unchecked. 5. Click Set. 6. If you entered a new Supervisor password, double-click the printer name. The Printer Properties dialog box opens. 7. Click the Security tab.

  • Page 45: Set Wireless Properties

    Guest Password is required. See “Security Tab” on page 67. SSID (Service Set Identifier): A 1 to 32 case sensitive character string that identifies the SS network that the printer with a wireless NIC is a part of. Network Mode: Determines if the client communicates using an access point (Infrastructure) or other clients peer to peer (Ad Hoc).
  • Page 46 International Roaming: Check this check box to enable roaming outside the home country. When you are finished, click Send to transmit the values to the printer. NOTE: If the NIC has a password assigned to the user root, then a Telnet Root Password is required.

  • Page 47: Wep Encryption Tab

    (The keys stored in the NIC are not affected.) When you are finished, click Send to transmit the values to the printer. You can transmit up to four keys at once, but only the selected key will become the active key in the printer.
  • Page 48 The Kerberos tab contains four sub-tabs: Print Server, KDC, Set Password, and Credentials. Print Server Sub-Tab You must click Read to obtain the printer’s settings before you can modify them. NOTE: If the NIC has a password assigned to the user guest, then a Telnet Guest Password is required.
  • Page 49 KDC Sub-Tab You must click Read to obtain the printer’s settings before you can modify them. NOTE: If the NIC has a password assigned to the user guest, then a Telnet Guest Password is required. See “Security Tab” on page 67.
  • Page 50 Chapter The Menu Bar Set Password Sub-Tab You must click Read to obtain the printer’s settings before you can modify them. NOTE: If the NIC has a password assigned to the user guest, then a Telnet Guest Password is required. See “Security Tab” on page 67.
  • Page 51 The Menu Bar Figure 41. Wireless Properties: Kerberos Tab – Credentials Sub-Tab Credentials Sub-Tab This tab displays the Service Principle, the date and time the settings are valid, and the date and time the settings expire.
  • Page 52 Chapter The Menu Bar LEAP Tab IMPORTANT To use LEAP, you must set Authentication to LEAP in the General tab (page 45). This tab displays the information necessary for the Cisco Extensible Authentication Protocol) wireless security scheme. The Cisco LEAP allows for a WEP key timeout that forces re-authentication, resulting in the derivation of a new WEP key for the session.

  • Page 53: Snmp Browser

    SNMP Browser Figure 43. SNMP Browser The SNMP Browser enables you to view attribute values in the Printer MIB managed by the NIC. You can retrieve an attribute value of a specific MIB Object ID (OID), or you can walk or traverse the MIB.

  • Page 54: Assign Ip Address

    Hardware Address: To enter the Machine Access Code (MAC) on the • NIC. New IP Address: To assign the printer its new IP address. Make sure • this address is correct and do not enter an already existing IP address.

  • Page 55: Lock/Unlock Menus

    The Lock/Unlock Menus dialog box allows you to lock or unlock menus on a selected printer. When you lock menus on a printer, the menu tree is disabled in the operator panel (physical and virtual). Any key that affects the menu tree such as +, –, ↵...

  • Page 56: Configure Print Servers

    Telnet connection with the printer. Enter root in the Login field and the password for the user root in the Password field. When your printer encounters a problem that falls within the parameters of the selected alert options, the corresponding alert message appears. Refer to the Alert Groups Table in chapter three of the Network Interface Card User’s...

  • Page 57: Configure Wireless Printers

    Create the wireless.xml File 1. Make sure the printers you want to receive the batch processing are in the printer database, and that their status has been updated. See “Update Status” on page 41. 2. To be certain that the remote management software knows the printers’...
  • Page 58 Chapter The Menu Bar The wireless.xml file has been created. NOTE: If your printer selection includes a printer with a wireless NIC that uses both the wireless.xml file will list only the ethernet port as the interface for sending wireless properties.
  • Page 59 (false causes the remote management software to ignore the rest of the Kerberos section) activate: false, true (true causes the printer to use Kerberos when the printer is using a wireless connection) clockSkew: 300 (range is 60 seconds to 15 minutes)
  • Page 60 Chapter The Menu Bar renewableLifetime: 0 (range is 300 seconds to 7 days; 0 means there is no renew limit and the remote management software ignores the renewableUnit value) renewableUnit: seconds, minutes, hours, days printServerName: <null> (maximum of 63 printable characters; in the Windows environment, the user name defined in the Windows server must be changed accordingly) IMPORTANT...

  • Page 61: The Help Menu

    Figure 49. Wireless Properties Successfully Sent When the data have been successfully sent, the Wireless Properties dialog box will update. See Figure 49. The Help Menu Figure 50. Help Menu User’s Manual Location Displays the remote management software User’s Manual Location dialog box.

  • Page 62: The Toolbar

    Include/Exclude: Deactivates a selected folder, printer, or file (page 25). Cut: Removes a selected folder, printer, or file from the database and places it in the paste buffer (page 24). Copy: Copies a selected folder, printer, or file to the paste buffer (page 24).
  • Page 63 The Toolbar Button Description File Download: Allows you to download a configuration, firmware, or flash file to the printer (page 89). Data Validation: Opens the Data Validation window (page 109). ODV Quality Wizard: Opens the ODV Quality Wizard window (page 111).

  • Page 64: Managing The Database

    A flash file contains information (e.g., the printer’s firmware file or a font file) that you can download to the flash SIMM memory of a printer or group of printers. A configuration file contains user-defined printer configurations that you can download to your printer using either the printer database or the Configuration Editor.

  • Page 65: Defining Printer Properties

    Figure 51. Defining Printer Properties Before you can use any of the remote management software applications, you must define the printer’s properties. You must identify the printer and configure how the printer communicates with the remote management software. To define a printer, double-click the printer’s name or click the (edit database entry) button.
  • Page 66 Name (Unique)/Printer Description: Assigns a name to your printer to identify it in the printer database. You can also assign a printer description, which appears in parentheses to the right of the printer name in the database. When you assign a printer name and description, use only printable...

  • Page 67: Security Tab

    43. Telnet Guest Password: The remote management software uses Telnet to poll the status of older printers. If your printer reports a Telnet error (see Figure 54), enter the password for the user guest. See your system administrator.
  • Page 68 Managing the Database Figure 55. Telnet Guest Password Error: Reading Wireless Settings The remote management software also uses Telnet to read wireless printer settings. If the remote management software reports a Telnet error when attempting to read wireless printer settings (see Figure 55), enter the password for the user guest.
  • Page 69 Figure 56. Telnet Root Password Error Telnet Root Password: The remote management software uses Telnet to update wireless printer settings. If the remote management software reports a Telnet error when attempting to update wireless printer settings (see Figure 56), enter the password for the user root. See your system administrator.
  • Page 70 Access Method is the only option available. Printer Timeout on Firmware Download: Specifies the number of minutes the printer waits for data while downloading a file from the host computer. If a Figure 57. Printer Properties:...
  • Page 71 Status and Error Log pane. If you have a slow connection between the remote management software and the printer, you may need to define a longer Time Out period. Define the Time Out between 5 and 300 seconds (the default is 15 seconds).
  • Page 72 The range is COM1 to COM20. Speed: The baud rate at which data transfers. This setting must match the speed of the printer serial debug port in the PRINTER MGMT or Factory menu. See “Printer Setup” on page 8. Word Size: The number of data bits per character. Must be set to 8 bits.
  • Page 73 Managing the Database Modem Control Figure 60. Printer Properties: Connections – Serial/Modem Sub-Tab Modem Control Phone Number: Enter the phone number you wish to call. Dial Method: Choose Tone or Pulse. Call Back: Enter your phone number, and check Enable if you want to use it...

  • Page 74: Information Tab

    Chapter Managing the Database Information Tab Figure 61. Printer Properties: Information Tab Contains information about your printer. Refer to the Network Interface Card User’s Manual for more information.

  • Page 75: Applications And Web Access

    Note on page 77). You may also save sets of configurations to your local hard drive so that they can be easily downloaded to the printer at any time. The Configuration Editor does not change the current configuration or the...

  • Page 76: Menu Tree

    The Configuration Editor displays the printer configurations in a tree format (see Figure 62). The top level of the tree is the OFFLINE menu. From this level, the tree branches into the printer’s submenus. Menu items that have a (handle) next to them have further submenus below them. Click the handle to expand or collapse the submenus below.

  • Page 77: Changing Configurations

    If you choose to modify the factory configuration, you should first upload it from the printer, and then save it. This way, you will have a backup copy of the factory configuration. To disable modification of the factory configuration, select Edit Disable Factory Edit.

  • Page 78: Deleting Configurations

    Double-click any menu item to open the Menu Editor window. Figure 65 shows the screen you see when you double-click the Printer Protocol option. By using the Menu Editor, you may view and adjust the settings of all nine of the printer configurations at once.
  • Page 79 The Configuration Editor allows you to hide menus to make the operator panel menus easier to use, or to restrict printer operators from accessing certain printer configuration menu items. If you choose to hide a menu item in the Configuration Editor, the hidden menu item still loads into the printer when the configuration downloads to it.

  • Page 80: Saving Configuration Files

    Chapter Configuration Editor Saving Configuration Files Normally, your printer can save only nine configurations in its memory. You change these configurations through the operator panel. However, using the remote management software, you can store a nearly unlimited number of configurations on your host computer.

  • Page 81: Downloading Configurations

    The Configuration Editor can upload configurations from a printer. Select File Upload From Printer. Once the configurations upload, you can save them to a file. Now you can select another printer from the database and upload its configurations. The remote management software prompts you to save the previously uploaded configuration before the new configuration uploads.
  • Page 82 The printer that you are going to migrate the settings to should be a superset of or contain the same emulations as the saved configurations. For example, migrate saved settings that contain an ANSI emulation on a line matrix printer to another line matrix printer that contains ANSI and PGL.
  • Page 83 Select a Printer to Use for Migration Select a printer in the printer database. The printer you select must have new printer firmware. If it does not, exit the Configuration Editor and download new firmware to the selected printer (see “File Download” on page 89), then select the printer in the printer database.
  • Page 84 This could occur when a menu item was completely removed and the user utilized a setting other than the default. In this case the Migration Utility cannot decide what action to take. IMPORTANT You must resolve intervention messages, or the printer may not operate properly. STEP 5: Post-migration.

  • Page 85: Flash File Manager

    See Figure 68. The Printer List pane displays a list of printers that are selected in the printer database. If you select one printer, it appears alone in the list. If you select a folder, all active printers in the folder appear.

  • Page 86: Get File Info

    Flash File Manager Get File Info Select a printer, and then click Get File Info to see a list of the unprotected files loaded in the printer’s flash memory. Progress displays on the status bar at the bottom of the window. After you retrieve the flash memory information, the files appear in the File List pane.

  • Page 87: Upload

    Upload Figure 70. Uploaded Flash Files To upload unprotected files, select a printer, and then select the files you want to upload from the File List. Click Upload to upload the unprotected files from the flash memory. Progress displays on the status bar at the bottom of the window.

  • Page 88: Delete And Optimize

    IMPORTANT You can not undo a flash file deletion. You can erase files from the printer’s flash memory. Select the files you want to delete from the File List, then click Delete. To download files back to the flash memory, see “File Download” on page 89.

  • Page 89: File Download

    To download a file to a single printer, insert a the printer (one level lower than the printer). To download a file to a group of printers, insert the Download file icon on the same level as the printers (in the same folder containing the printers).

  • Page 90: Download The Files

    After you define Download files in your database, you must download them to your printer for them to affect the active print state. NOTE: Each emulation used by the printer has its own list of valid flash files it can use. Refer to the appropriate Programmer’s Reference Manual for details about valid flash files.
  • Page 91 (you cannot check both Restore Config and Config File for the same printer). Similarly, you cannot restore configurations or flash files unless you are downloading new program files.
  • Page 92 Load Config. setting in the operator panel. Refer to the printer’s User’s Manual for details. See page 93 for examples of using the printer database and the File Download application to download files. Figure 74. Download in Progress...
  • Page 93 In the Manufacturing folder, two printers share the same program and configuration Download files, the Area 1 printer has a flash Download file (in this example, a fonts file), and the Area 2 printer has no flash Download file. In the Administration Office folder, two printers share a program Download file, the Vending Room printer has a configuration and a flash Download file, and the Conference Room printer has no configuration or flash Download file.
  • Page 94 In this example, the user selected the Conference Room printer, then selected Applications File Download or clicked the button. The File Download dialog box opens. See Figure 76. The Conference Room printer will download a program (firmware) file, and the configurations and flash memory will restore IMPORTANT If you uncheck Restore Config or Restore Flash, the configurations or flash memory will erase when you initiate a program file download.
  • Page 95 File Download Figure 77. File Download: Vending Room Printer Example 2 In this example, the user selected the Vending Room printer, then selected Applications File Download or clicked the (file download) button. The File Download dialog box opens. See Figure 77.
  • Page 96 File Download Figure 78. Update Properties for the Vending Room Printer To see a summary of the files the printer will download, double-click the printer or select the printer and click Properties. The Update Properties dialog box opens. See Figure 78.
  • Page 97 File Download Figure 79. Configuration Download Settings Since the printer will download a configuration file, you can click Settings to open the Configuration Download Settings dialog box. See Figure 78. You can select or deselect specific configurations within the configuration file you want to download.
  • Page 98 In this example, the Area 1 and Area 2 printers will download the same program (firmware) file and a configuration file, since both files are in the same folder as the two printers (see Figure 75). In addition, the Area 1 printer will download a flash file.
  • Page 99 The Conference Room printer will not download a flash or configuration • file, but its configurations and flash memory will be restored. IMPORTANT Make sure the same printer is not listed more than once in the File Download dialog box. Figure 81. File Download: Building A (file download) button. The...

  • Page 100: Recovery File

    If a download fails, the Status and Error Log will display the location of the recovery file. The file is named after the printer name in the printer database, followed by a .par extension (printer archive).

  • Page 101: Operator Panel

    Operator Panel The remote management software includes a virtual operator panel that simulates all the functions of the physical operator panel on your printer. See Table 2 below which lists the different virtual operator panels. Figure Figure 82 Figure 83...

  • Page 102: Operator Panel

    Operator Panel Window Secondary Operator Keys Message Display Primary Operator Keys Status Indicator Disabled/In Progress Indicators Figure 83. Line Matrix Printer Virtual Operator Panel (P5000 Pedestal Model) Operator Panel Window Status Indicator Secondary Operator Keys Message Display Primary Operator Keys Disabled/In Progress Indicators Figure 84.
  • Page 103 Operator Panel Message Display Status Indicator Primary Operator Keys Secondary Operator Keys Disabled/In Progress Indicators Figure 85. Thermal Printer Virtual Operator Panel (T4000)
  • Page 104 Chapter Operator Panel Message Display Operator Keys Disabled/In Progress Indicators Figure 86.Thermal Printer Virtual Operator Panel (SL5000/T5000) Status Indicator Message Display Secondary Operator Keys Primary Operator Keys Disabled/In Progress Indicators Figure 87. Laser Printer Virtual Operator Panel (L55XX)

  • Page 105: Primary/Secondary Operator Keys

    Indicator Secondary Operator Keys Figure 88. Laser Printer Virtual Operator Panel (L1524) Primary/Secondary Operator Keys Clicking the primary and secondary operator keys in the operator panel causes the printer to perform the same actions as if you were pressing the keys on the physical operator panel.

  • Page 106: Message Display

    While the remote management software has control of the physical operator panel, the message PRINTER UNDER REMOTE CONTROL appears on the physical operator panel to alert others that the printer is being controlled remotely. However, if someone presses a key on the printer, the virtual operator panel disables.

  • Page 107: Information Capture

    Applications Information Capture or click the (information capture) button. The Information Capture application allows you to view the configurations or error logs saved in the printer’s memory and save them as a text file to your local hard drive.

  • Page 108: File

    All Errors: Displays the printer’s error log. Clear: Clears all errors from the printer’s memory. NOTE: The printer’s error log and the Status and Error Log at the bottom of the main printer database window of the remote management software are separate. Clearing the printer’s error log does not clear the Status and Error Log.

  • Page 109: Data Validation

    NOTE: Data Validation is printer specific, and not all printer models have Data Validation support. To access the Data Validation application, first select a printer from the printer database that has a bar code validator. Then select Applications Data Validation or click the Figure 90 shows an example of the Data Validation screen after a print job runs.
  • Page 110 Chapter Data Validation The Failure column indicates if each bar code passes validation standards. If one does not, the reason for the failure appears. The Deviation column gives a graphic representation of the bar code deviation. The Data column indicates the bar code data.

  • Page 111: Odv Quality Wizard

    NOTE: If Telemetry Data (in the VALIDATOR menu) is set to Short Report, then NOTE: The ODV Quality Wizard is printer specific, and not all printer models have ODV Quality Wizard support. Printers without ODV Quality Wizard support display the error message: Operation not allowed on this type of printer.

  • Page 112: Speed Keys

    To access Speed Keys, select a printer then select Applications Speed Keys or click the Changes made using Speed Keys are changed in the printer and saved in Configuration 1. Configuration 1 then becomes the Power-Up configuration (see page 75).

  • Page 113: Job Capture

    PRINTER MGMT or Factory menu. See “Printer Setup” on page 8. 2. Select Capture Data From and then select the interface the printer will use to receive the file you want to capture.

  • Page 114: Job Capture Features

    Chapter Job Capture name. The remote management software saves the captured information as a .cap text file. You can open a .cap file in any word processing program. Select File Clear Window to clear all capture information from the terminal window.
  • Page 115 Search Captured Data You can search captured data for specific sequences. Select Search Search Captured Data. Enter the data as a hex or text string. Click OK, and the matching data highlights. To further refine your search, you can choose whether or not to ignore the case, and specify the direction and origin of the search.
  • Page 116 Chapter Job Capture • Twinax Host Data Coax Host Data • • C/T Base Emulation • PCI Ethernet In • USB In NOTE: The USB port is available only on SL5000r/T5000r printers. Triggers A Trigger allows a selective capture of host data. You need to specify two triggers, a start trigger and an end trigger.

  • Page 117: Web Access

    Speed Keys, open the ODV Quality Wizard, and access the printer web page. NOTE: To access your printer using a web browser, you must enable the Web Server and XML Server services (see page 23). Remember to exit and restart the remote management software to enable the service.

  • Page 118: Login To The Remote Management Software Web Site

    Chapter Web Access Login To The Remote Management Software Web Site Figure 98. The Remote Management Software Web Site By default, three categories of login privileges are available. See Table 3 for a list of categories and their corresponding user names and passwords. Login Category Standard Supervisor...

  • Page 119: The Printer List Page

    In the above example, the thermal printer displays an error because it is offline. Any printer not ready to print displays an error status. For an explanation of the Printer List Page options, find the option in Table 4 and follow the corresponding reference.

  • Page 120: Changing User Settings, Ip Addresses, And Ip Address Ranges

    Chapter Web Access Changing User Settings, IP Addresses, and IP Address Ranges Figure 102. The PpmLogin.xml File The PpmLogin.xml file, located in the remote management software installation directory, contains user settings and the included/excluded IP addresses and IP address ranges. See Figure 102. To modify this file, open it using a text editor.

  • Page 121: User Settings

    Web Access User Settings Password Privilege category User name Figure 103. User Login Parameters The user name, password, and privilege category are defined in the <UserDatabase> section of the file. See Figure 103. Password: Defines the password for the designated user name. When you change the password using the Change Password web page, this information updates.
  • Page 122 Chapter Web Access IP Addresses and IP Address Ranges Included IP Address Excluded IP Address Figure 104. Include/Exclude IP Address Options You can define which IP addresses are available to the remote management software for access. Any IP address not included or defined in the included range will be unavailable to the remote management software.

  • Page 123: A Contact Information

    Americas Europe, Middle East, and Africa Asia Pacific http://www.printronix.com/support.aspx Printronix Supplies Department Contact the Printronix Supplies Department for genuine Printronix supplies. Americas Europe, Middle East, and Africa Asia Pacific http://www.printronix.com/supplies-parts.aspx (714) 368-2686 (31) 24 6489 311...

  • Page 124: Corporate Offices

    NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499 Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588 Visit the Printronix web site at www.printronix.com...
  • Page 125 Flash File Manager, 85 Information Capture, 107 Job Capture, 113 ODV Quality Wizard, 111 Operator Panel, 101 Speed Keys, 112 Applications menu, printer database, 29 Assign IP Address, 54 Bar code verification, 109 Batch mode operation, 57 Broadcast Address, 54 Changing...
  • Page 126 KDC, 49 Print Server, 48 Set Password, 50 Known Printers Discovery, 34 LEAP tab, 52 Lease Time on Printer Connection, 21 Lock/Unlock Menus, 55 Login to the remote management software web site, 118 Making changes on the menu tree, 77...
  • Page 127 ODV Quality Wizard, 111 Open configuration file, 80 database file, 20 Operator Panel, 101 Disabled indicator, 106 in progress indicator, 106 L1524, 105 L55XX, 104 message display, 106 P5000 printer, 102 P7000 printer, 101 primary operator keys, 105 secondary operator keys, 105...
  • Page 128 Lock/Unlock Menus, 55 Reboot Printer, 43 Set Printer Password, 43 Set Wireless Properties, 45 SNMP Browser, 53 Utilities menu, printer database, 43 View menu, printer database, 25 Viewing configurations, using Information Capture, 107 Viewing Error logs, 108 Virtual Operator Panel...
  • Page 130 *174406-001* 174406-001J...

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