Printronix P7000 Series Maintenance Manual page 112

Chapter 3
Troubleshooting Display Messages
Table 4. P7000 ASCII (Spool) Error Messages List
Displayed Message
TCB CORRUPTED*
TCP Port Busy
112
Explanation
Task Control Block
Corrupted. Firmware error
on the controller board.
Error message reported by
the Printer Manager when
ethernet interface option is
installed. The network
address given in the printer
properties was reached, but
the printer port is "busy."
When the port setting is
"Serial" the printer manager
software cannot interact with
the ethernet card, although
the card will respond to other
TCP/IP utilities.
Solution
1. Cycle power. Run the print job
again. If the message appears,
download the emulation software
again.
2. Cycle power. Run the print job
again. If the message appears,
replace the controller board.
Record the message and return it
with the defective board.
1. Power on the printer.
2. If the printer is online, press the
ON LINE key to place the printer
offline.
3. On the control panel, press the
= >
+ keys to unlock the ENTER
key.
= > ;
4. Press the + + +
simultaneously to enter the
Factory Menu.
<
5. Press until you reach the
PRINTER MGMT menu, then
>
press .
<
6. Press until you reach the
"Diagnostics Port" option, then
>
press .
<
7. Press until you reach "Debug
ethernet", then press ENTER.
8. Press ON LINE to return the
printer to the online state.
9. Save the changes and set up a
new power-up configuration, if
necessary. The Printer Manager
should now be able to access the
printer. For other communication
errors, print out the E-Net Test
Page (page 215) and verify the IP
address, subnet mask, gateway
address, and TCP port settings.
<
keys