Printronix P7000 Series Maintenance Manual page 182

Chapter 3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
SECURITY
VIOLATION*
SECURITY KEY NOT
DETECTED
SENDING PROGRAM
TO EC PROCESSOR
SPX FOUND, ERROR:
KEY NOT DETECTED
SPX NOT NEEDED
OPTIONS ENABLED
182
Explanation
Security code of the security
key at J9 on the controller
board does not match the
code of the firmware on the
controller board.
The security key is not
present or has failed.
Status message: the printer
is loading the engine
controller program into the
engine controller.
The controller board does
not have a security key.
The user has attempted to
use the SPX to turn on
printer options that are
already enabled. In such a
case the SPX does not copy
the security key serial
number into its memory and
does not deplete itself.
Solution
1. Remove the paper path or
pedestal top cover. Check that
the security key is correctly
installed.
2. Install correct key for the
customer's emulations.
3. Run a print test. If the message
appears, replace the controller
board. Record the message and
return it with the defective board.
1. Check the security key at
connector J9 on the controller
board. The security key is a 3-pin
jumper connector. If it is absent,
install the correct key. If a key is
present, replace it.
2. Power on the printer. If the
message appears, replace the
controller board. Record the
message and return it with the
defective board.
No action is required.
1. Remove the SPX from the Debug
Port.
2. Power down the printer.
3. Install the security key.
1. Remove the SPX from the Debug
Port.
2. Cycle printer power.