Chapter
3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
101:BARCODE FAIL
SPECIFICATION
116
Explanation
Bar code error: The printer
does not detect the
presence of the ribbon bar
code sensor.
Solution
1. Power down the printer. Remove
the ribbon and wipe the two
lenses of the ribbon bar code
sensor with a lint-free cloth or
cotton swab.
2. Install the ribbon and power on
the printer. If the message
appears again, replace the
ribbon.
3. Power on the printer. If the
message appears again, power
down the printer and remove the
paper path or top cover to gain
access to the card cage. Make
sure the cable from the ribbon bar
code sensor to connector J122
on the controller board is
undamaged and has a good
connection to J122.
4. Power on the printer. If the
message appears again, power
down the printer and replace the
ribbon bar code sensor.
5. Power on the printer. If the
message appears again, power
down the printer and replace the
controller board. Record the
message and return it with the
defective board.