Chapter
3
Troubleshooting Display Messages
Table 5. P7000 H-Series (Spool) Error Messages List
Displayed Message
INTERRUPT UNUSED
VECTOR 00
LOADING PROGRAM
FROM PORT XX%
LOADING PROGRAM
INTO FLASH
NEW SPX DETECTED
PRESS ENTER
180
Explanation
This message is generated
when the controller board
gets an interrupt it does not
understand. The problem
can be created by electrical
noise, by a software
problem, or by a hardware
problem.
Status message: the new
emulation program is
loading into printer RAM.
XX% indicates how much of
the program has loaded.
The printer has deleted the
previous program from flash
memory and is loading the
new program into flash
memory.
The printer detects an SPX
installed at the debug port
and the SPX is valid for the
printer.
Solution
1. Cycle power. If this message
occurred once and never again,
you can ignore it. If the message
reappears or appears
consistently check the grounding
of the printer. If the machine is
correctly grounded, replace the
controller board.
2. Power on the printer. Cycle
power. If the message appears,
suspect an application software
error. Request assistance from
your local support group. Install
the original controller board.
No action is required.
No action is required.
1. Remove the SPX from the Debug
Port.
2. Power down the printer.
3. Install the security key.
Need help?
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