AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 577

System Features
Redirect Outside Calls to Unassigned Extension
Numbers
Use this procedure to specify the extension number to receive redirected calls.
Redirected calls include calls made to unassigned numbers by remote access
users, by users on DID trunks (Hybrid/PBX only), or by users on dial-in tie
trunks. Calls can be redirected to the following locations:
The QCC queue (Hybrid/PBX only)
Another extension number
A calling group
Hybrid/PBX Mode Only
This setting does not affect calls received on DID trunks if you have specified
that calls to unassigned DID extensions are to receive a fast busy signal. See
"Invalid Destination. "
Summary: Redirect Outside Calls to Unassigned
Extension Numbers
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
System manager
All
Not required
Form 8a, System Features
Extension number of primary operator
QCC queue extension number, other extension number
No
No
To select QCC queue:
Options → More → Unassigned → QCC Queue → Enter → Exit
To select extension or calling group:
Options → More → Unassigned → Extension or Grp Calling
→ Enter → Dial ext. no. or group no. → Enter → Exit
To select QCC queue:
[ F7 ] → [ PgUp ] → [ F1 ] → [ F1 ] → [ F1 ] → [ F10 ] → [ F5 ]
To select extension or calling group:
[ F7 ] → [PgUp ] → [ F1 ] → [ F2 ] or [ F3 ] → Type ext. no. or group no.
→ [ F10 ] → [ F5 ]
Programming Procedures
4–227