System Operator Positions; Maximum Number Of Operator Positions - AT&T MERLIN LEGEND Release 3.0 System Programming Manual

System Operator Positions

System Operator Positions
Use the following procedures to add an operator position or to change an
existing operator position.
The Queued Call Console (QCC) operator position is available only for
Hybrid/PBX systems. The Direct-Line Console (DLC) operator position is
available in any mode and must be programmed if you have Call Management
Systems connected to any operator extension jacks.
Table 3–1 shows the maximum number of operator positions allowed for any
one system.
Table 3–1. Maximum Number of Operator Positions
Position Type
QCC
DLC
Total QCC + DLC
Any combination of operator positions can be assigned as long as no more than
four operator positions are QCCs and the total number of operator positions
does not exceed eight.
If you want to designate a new operator position and the system already has the
maximum number of operator positions, you must change an existing operator
position to a nonoperator position before you designate a new operator position.
NOTE:
When you change an extension to an operator position, or vice versa, the
system returns the port (extension jack) type of that extension to the factory
setting. You must reprogram lines and any features for that telephone or
console. You may also need to change any attached accessory equipment and
optional features.
3–20
Common Administrative Procedures
Type of Telephone
MLX-20L
MLX-20L
MLX-28D
Analog multiline telephones
MERLIN II Display Consoles
Maximum Positions
4
8
8