AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 157

QCC Optional Features
Console Display/Instructions
3 Select Threshold.
Queued Call Operator: >
Make a selection
Hold Rtrn InQue Alert
HoldRelease Call T
Msg Center
Threshold
ExtndComplt
ElvatePrior
Exit Return Ring
4 Erase the current threshold ( xx ).
Queued Over Threshold
Enter maximum number for
Queue (0 to 99)
xx
Backspace
Enter
Exit
Enter the maximum number of calls allowed in QCC queue before operators are
5
notified ( nn = 0 to 99)
6
Save your entry.
Return to the System Programming menu.
7
Select Exit two times.
Elevate Priority
Use this procedure to specify the length of time before calls waiting in the QCC
queue are automatically reprioritized to a higher level. lf priority is set to 0, calls
are not prioritized.
Summary: Elevate Priority
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Additional Information
pe
Y S
Press Drop.
Use 0 to specify that operators
are not notified
Dial or type [ nn ]
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
0 seconds
Common Administrative Procedures
PC
[ F3 ]
[ Alt ] + [ P ]
←
[ F10 ]
[ F5 ] [ F5 ]
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