AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 248

Optional Group Calling Features
Console Display/Instructions
8 Assign or remove the coverage group as the receiver for the calling group.
Select Enter or
Delete.
Continue to assign the coverage group as the receiver for another calling group
9
or go to Step 10.
Select Next
10 Return to the System Programming menu.
Select Exit three times.
Group Calling Overflow and Threshold
Use this procedure to designate either another calling group or the QCC queue
(Hybrid/PBX only) to receive calls when the number of calls waiting in the queue
for a calling group is equal to or greater than the programmed threshold.
Overflow coverage can be provided only by calling groups or the QCC queue
(Hybrid/PBX only), not by individual extensions. Group members can be notified
when the number of calls waiting in the queue reaches the threshold.
A calling group or the QCC queue (Hybrid/PBX only) can provide overflew
coverage for more than one calling group; however, which group's calls go to
an available member in the overflow calling group is unpredictable.
The factory-set extension number for the QCC Listed Directory Number is 800.
Summary: Group Calling Overflow and
Threshold
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
3–126
Common Administrative Procedures
Additional Information
You may continue to assign or remove
additional coverage groups as the
receiver for the calling group by repeating
Steps 7 and 8.
Return to Step 7 to continue programming. The
next calling group will be displayed on Line 1.
System manager
All
Not required
Form 7d, Group Calling
Overflow coverage: none
Threshold: 1 call
Backup extension number: 1 to 99 calls
No
PC
[ F10 ]
[ F8 ]
[ F9 ]
[ F5 ] [ F5 ] [ F5 ]