AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 161

QCC Optional Features
Console Display/Instructions
5 Specify whether the operator receives the alert.
QCC Operator xxxx:
Select one
InQue Alert Enable
InQue Alert Disable
Next
Enter
Exit
6 Save your entry.
Select Enter or
Next
Return to the System Programming menu.
7
Select Exit two times.
QCC Operator to Receive Call Types
Use this procedure to specify which QCC operators receive the following types
of calls:
Dial 0 calls (internal calls to the system operator)
DID calls to invalid destinations (unassigned extension numbers)
Calls to the Listed Directory Number (extension for the QCC queue)
Calls programmed to return to the QCC queue (returning from directing,
camped-on, held calls, and operator parked calls)
Group Coverage calls
Forward/Follow Me calls
The QCC queue can be a receiver for the maximum number of coverage
groups (30).
Additional Information
xxxx = operator entered in Step 1
Select InQue Alert Enable or
InQue Alert Disable.
Use Next to program the next QCC position. The
next QCC operator will redisplayed on Line 1.
Common Administrative Procedures
I
PC
[ F1 ]
[ F2 ]
[ F10 ]
[ F9 ]
[ F5 ] [ F5 ]
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