AT&T MERLIN LEGEND Release 3.0 Manuals

Manuals and User Guides for AT&T MERLIN LEGEND Release 3.0. We have 4 AT&T MERLIN LEGEND Release 3.0 manuals available for free PDF download: System Programming Manual, Installation Manual, Programming Summary Manual, System Programming And Maintenance Manual

AT&T MERLIN LEGEND Release 3.0 System Programming Manual

AT&T MERLIN LEGEND Release 3.0 System Programming Manual (818 pages)

Communications System

Brand: AT&T | Category: Telephone System | Size: 3.28 MB

Table of Contents

Table of Contents

4
- Federal Communications Commission Statement
  2
- Interference Information
  2
- Ordering Information
  2
- E Button Diagrams
  9
- H Programming Special Characters
  12
- Save These Instructions
  14
- About this Book
  15
  - How to Use this Book
    15
  - Intended Audience
    15
  - Terms and Conventions Used
    16
  - Security
    18
  - Related Documents
    19
  - How to Comment on this Document
    20
- 1 Programming Basics
  
  21
  - Introduction to System Programming
    21
  - System Programming Console
    24
  - MLX-20L Telephone with Direct Station Selector (DSS)
    24
    
    Fixed Display Buttons
    27
  - Console Overlay
    28
  - Selecting a Block of Lines/Trunks
    29
    
    Programming Procedures
    30
  - Information Screen
    31
  - Menu Selection Screen
    31
  - Data Entry Screen
    32
  - Inspect Example
    33
  - Sample Inspect Screen
    33
  - Screen Keys
    38
    
    Screen Keys
    39
  - Programming Basics
    47
  - Programming Basics
    48
    
    Access to System Programming from the MLX-20
    58
    
    Console
    58
    
    System Programming Menu Options
    60
    
    Exiting System Programming
    61
    
    Idle States
    61
  - System Busy Screen
    62
    
    Product Enhancements
    64
- 2 Programming with SPM
  
  69
  - System Requirements
    70
  - Installing the SPM Software
    71
  - Programming with SPM
    72
  - Programming with SPM
    73
    
    SPM Configuration File (Ams.cfg) Options
    74
    
    Connecting the PC
    77
  - Direct Local Connection
    77
  - Direct Local Connection, PC more than 50 Ft. Away
    78
  - Local Modem Connection
    79
    
    Accessing SPM
    80
  - Remote Modem Connection
    80
    
    Using SPM
    84
  - SPM Display
    85
    
    Function of PC Keys in SPM
    86
    
    SPM Main Menu Options
    88
  - SPM Help
    89
    
    Backup Header: Release Number
    90
    
    Board Types
    94
  - Pass-Thru
    103
    
    System Programming
    110
    
    Upgrading the System
    116
    
    Programming Compatibility
    117
    
    Programming Needed after Upgrade to Release
    119
    
    Programming Needed after Upgrade to Release
    120
    
    Surrogate Mode Programming
    121
    
    System Programming
    121
- Common Administrative Procedures
  
  123
  - Introduction
    123
  - Basic System Operating Conditions
    126
  - System Renumbering
    134
  - Common Administrative Procedures
    135
  - Set up Space Numbering
    136
  - System Operator Positions
    142
    
    Maximum Number of Operator Positions
    142
  - Optional Operator Features
    148
  - QCC Optional Features
    152
  - Telephones
    177
  - Fax Machines
    198
  - Optional Telephone Features
    203
  - Optional Group Features
    226
  - Optional Group Calling Features
    241
  - Common Administrative Procedures
    255
  - System Features
    262
  - Night Service
    305
  - Labeling
    316
  - Print Reports
    329
  - Memory Card
    337
  - Card Types
    338
  - Inserting the Memory Card
    339
- Programming Procedures
  
  351
  - Introduction
    351
  - Basic System Operating Conditions
    352
  - System Renumbering
    362
  - 2-Digit Numbering
    363
  - Set up Space Numbering
    364
  - System Operator Positions
    372
  - Lines and Trunks
    374
  - Programming Procedures
    375
  - Programming Procedures
    379
  - Tie Trunks
    427
  - DID Trunks
    444
  - PRI Facilities
    461
  - Special Services Table
    502
  - Telephones
    516
  - Auxiliary Equipment
    525
  - Optional Telephone Features
    535
  - Optional Operator Features
    543
  - Programming Procedures, Continued
    543
    
    QCC Optional Features
    545
    
    Optional Group Features
    553
    
    Optional Group Calling Features
    559
    
    System Features
    566
    
    Remote Access Features
    583
    
    Automatic Route Selection
    604
    
    Night Service
    631
    
    Labeling
    635
    
    Print Reports
    639
    
    Data Features
    643
  - Data Features: Programming Procedures
    643
    
    Integrated Administration
    646
  - Programming through Integrated Administration
    647
  - Database Reconciliation Rules
    648
    
    Memory Card
    649
  - PCMCIA Memory Card
    650
  - Inserting the Memory Card
    651
  - Memory Card Formatting Messages
    653
- 5 Centralized Telephone Programming
  
  663
  - Introduction
    663
  - Access to Centralized Telephone Programming
    664
  - Program Extension
    665
  - Centralized Telephone Programming
    668
  - Telephone Programming Codes
    668
    
    Copy Extension
    670
  - Features that Can be Copied: All Telephones
    671
  - Features that Can be Copied: Direct-Line Consoles Only
    673
    
    Feature Quick Reference
    674
  - Customer Support Information
    697
    
    System Programming
    697
    
    Fcc Notification and Repair Information
    698
    
    Installation and Operational Procedures
    699
    
    Doc Notification and Repair Information
    701
    
    Limited Warranty and Limitation of Liability
    705
    
    Menu Hierarchy
    711
  - LED Displays
    713
  - Led Status
    713
  - Continued on Next Page
    715
    
    General Feature Use Information
    717
    
    Telephone Programming
    717
    
    Feature Table
    719
  - General Feature Use and Telephone Programming
    720
  - Telephone and Operator Feature
    720
  - Programming MLX Display Telephones Using the Display
    728
Sample Reports

737
- System Information Report
  742
- Dial Plan Report
  744
- Label Information Report
  746
- Tie Trunk Information Report
  747
- DID Trunk Information Report
  748
- Gs/Ls Trunk Information Report
  749
- General Trunk Information Report
  750
- Ds1 Information Report
  751
- Pri Information Report
  752
- Remote Access (Disa) Information Report
  754
- Operator Information Report
  755
- Allowed Lists Report
  757
- Access to Allowed Lists Report
  758
- Disallowed Lists Report
  759
- Access to Disallowed Lists Report
  760
- Automatic Route Selection Report
  761
- Extension Directory Report
  763
- System Directory Report
  764
- Group Paging Report
  765
- Extension Information Report
  766
- Sample Reports
  767
  - Group Coverage Information Report
    768
  - Direct Group Calling Information Report
    769
  - Night Service Information Report
    770
  - Group Call Pickup Report
    771
  - Error Log Report
    772
  - Authorization Code Information Report
    773
  - System Programming Sequence
    775
  - Programming Special Characters
    779
  - Analog Multiline Telephones
    780
  - Mlx Display Telephones
    782

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AT&T MERLIN LEGEND Release 3.0 Installation Manual

AT&T MERLIN LEGEND Release 3.0 Installation Manual (608 pages)

Communications System

Brand: AT&T | Category: Telephone System | Size: 4.36 MB

Table of Contents

Table of Contents

3
- Communications System
  1
- Security of Your System Preventing Toll Fraud
  2
- Save These Instructions
  17
- About this Book
  19
  - How to Use this Book
    19
  - Intended Audience
    19
  - Terms and Conventions Used
    21
  - Product Safety Labels
    22
  - Security
    23
  - Related Documents
    24
  - How to Comment on this Document
    25
- Introduction
  
  28
  - Installation Sequence
    28
  - System Forms
    29
  - Line/Trunk Jacks
    30
  - Programming the System
    31
  - Upgrading the System
    31
- Installing the Control Unit
  
  32
- Installing Telephones and Adjuncts
  
  78
- Connecting the Control Unit to the Network Interface
  
  142
  - Wiring
    143
    
    Connecting the Control Unit to the Network Interface
    144
    
    Rj21X Interface
    145
    
    Connecting the Control Unit to the Network Interface
    146
    
    RJ21X Network Interface Connector
    146
    
    RJ21X Wiring Field Hardware
    147
    
    RJ21X Wiring Field Tools
    148
    
    Using the D-Impact Tool to Seat the Conductors
    149
    
    RJ11 and RJ14 Interfaces
    151
  - Testing Trunks
    153
  - Labeling Trunks
    155
  - Installing the Channel Service Unit
    155
    
    Back Panel
    158
    
    Front Panel
    158
- Installing the PC, CAT, or Printer
  
  160
  - Connecting a PC to the Control Unit
    160
  - Installing the PC, CAT, or
    160
  - Installing the PC, CAT, or Printer
    162
  - Connecting a PC Within 50 Ft. (15.2 M)
    162
  - Connecting a PC more than 50 Ft. (15.2 M) Away
    165
  - Connecting a CAT to the Control Unit
    166
  - Connecting a Printer to the Control Unit
    166
  - Connecting a CAT and Printer on the same AC
    169
    
    Outlet
    172
  - Connecting a CAT and Printer on Different AC
    172
    
    Control Unit
    172
    
    Power Adapter
    172
    
    Unit Connections
    172
    
    Printer
    173
  - Connecting a Printer Within 50 Ft. (15.2 M)
    175
  - Connecting a Printer more than 50 Ft. (15.2 M)
    178
    
    Transformer
    179
    
    AT&T 572 Printer Options
    181
    
    AT&T 475/476 Printer DIP Switch Settings
    183
    
    AT&T CAT Printer DIP Switch Settings
    184
- Connecting Data Equipment
  
  186
  - Data Stations
    186
    
    Data Station Configurations
    187
  - Analog Voice and Modem Data Stations
    190
  - 6-6 Connecting Data Equipment
    191
  - Analog Voice and Modem Data Equipment Configuration
    192
  - Modem Data-Only Stations
    193
    
    Modem Data-Only Equipment Configuration
    194
  - MLX Voice and Modem Data Stations
    195
  - Modem Data and MLX Voice Equipment Configuration
    195
  - MLX Voice and 7500B Data Stations
    197
  - MLX Voice and 7500B Data Equipment Configuration
    198
  - 7500B Data-Only Stations
    199
  - B Data-Only Equipment Configuration
    200
  - Video Conferencing Data Stations
    201
  - 6-18 Connecting Data Equipment
    203
    
    7500B Data Module Settings
    205
- Initializing and Testing the System
  
  206
  - Initializing the System
    206
  - Setting the Time and Date
    208
  - Testing the System
    208
    
    Single-Line Telephones
    212
    
    Ground-Start Button
    223
  - Installing the Control Unit's Housing
    225
  - Installing the Control Unit Front Cover
    227
- Installing Applications
  
  228
  - Voice Messaging Systems and Touch-Tone Receivers
    229
  - Automated Document Delivery System
    230
  - Call Accounting System
    231
  - Call Accounting Terminal
    234
  - Call Management System
    236
  - Hardware and Software Requirements
    237
  - Conversant
    239
  - Integrated Solution Ill
    240
  - Hardware Requirements
    241
  - AT&T Attendant
    243
  - Merlin Mail
    244
  - Merlin Pfc
    247
  - Installing Applications
    248
  - Passageway Direct Connect Solution
    249
  - System Programming and Maintenance (SPM)
    251
  - Upgrading the System
    254
  - Removing the Control Unit Housing
    255
  - Powering down the System
    257
    
    Powering down the System
    258
  - Upgrading the Control Unit
    259
    
    Removing a Module from the Carrier
    260
    
    Replacing a Module in the Carrier
    262
  - Modifying the Processor for Key Mode
    263
    
    Removing the Processor Module Cover
    264
    
    Removing the Processor Module Circuit Board
    265
    
    Changing the Key Mode Switch Position to Closed
    266
  - Completing the Upgrade
    267
    
    Special Renumbers
    272
    
    Unit Load Worksheet
    279
    
    Installation
    282
    
    Canadian Department of Communications (Doc)
    299
    
    Security of Your System: Preventing Toll Fraud
    299
Table of Contents

300
- Removing the Control Unit Housing
  304
- Central Office Problems
  
  305
  - And Later
    305
  - Installing the Control Unit Housing
    305
  - System Numbering
    305
  - Ttrs Required by VMS
    306
  - About this Book
    312
  - How to Use this Book
    312
  - Intended Audience
    312
  - Terms and Conventions Used
    313
  - Product Safety Labels
    315
  - Security
    315
  - Related Documents
    316
  - How to Comment on this Document
    317
- 1 Introduction
  
  319
  - Equipment
    319
  - On-Site Programming Maintenance
    321
  - Remote Programming Maintenance
    324
  - Using SPM
    326
  - The Spm Display
    330
  - Preparation for Hardware Maintenance
    333
  - Disconnecting Ac Power
    335
  - Maintenance Strategy
    336
  - Clearing Alarms
    338
  - Unit Loads
    344
- 2 Error Logs, Access Logs, and System Inventory
  
  347
  - Error Logs
    347
    
    Error Log
    348
    
    Continued on Next Page
    362
  - Access Log
    364
  - System Inventory
    367
- 3 Telephone Problems
  
  369
  - Fixing Telephone Problems
    370
  - MLX Telephone Tests
    374
  - System Requirements for Touch-Tone Receivers
    376
- 4 Control Unit Problems
  
  379
  - Backing up System Programming
    379
  - Power Supply Problems
    380
    
    Processor Problems
    390
    
    Module Problems
    411
    
    Module Test Process
    412
    
    Internal Loopback Test
    423
    
    Replacing Modules
    435
    
    D Module Problems
    448
    
    Carrier Problems
    463
    
    Checking System and Slot Status
    464
  - Trunk Errors
    471
  - Checking Ports
    477
  - Conclusion of Hardware Maintenance
    500
  - Installing the Control Unit Top Cover
    502
    
    Support Telephone Number
    507
    
    Interference Information
    508
    
    Doc Notification and Repair Information
    512
    
    Preventing Toll Fraud
    517
    
    Security of Your System
    517
    
    Limited Warranty and Limitation of Liability
    519
    
    Limitation of Liability
    521
    
    Voice Mail Systems
    521
    
    Remote Administration and Maintenance
    523
    
    Special Renumbers
    530
    
    Inserting the Card
    544
    
    Memory Card Formatting
    545
    
    Automatic Backup
    551
    
    Restore Messages
    562
  - Installing the Control Unit
    570

AT&T MERLIN LEGEND Release 3.0 Programming Summary Manual

AT&T MERLIN LEGEND Release 3.0 Programming Summary Manual (446 pages)

Communications System

Brand: AT&T | Category: Telephone System | Size: 1.68 MB

Table of Contents

Table of Contents

3
- Communications System
  1
- Federal Communications Commission Statement
  2
- Ordering Information
  2
- E Button Diagrams
  15
- Save These Instructions
  20
- About this Book
  21
- Intended Audience
  21
- Terms and Conventions Used
  22
  - Security
    24
- Related Documents
  24
- How to Comment on this Document
  26
- Programming Basics
  
  27
  - Programming Menu Options
    27
    
    System Programming Console
    28
  - Programming Basics
    29
    
    MLX-20L Telephone with Direct Station Selector (DSS)
    29
    
    Fixed Display Buttons
    30
    
    Console Overlay
    31
  - Programming Basics
    31
    
    Programming Information
    32
    
    Exiting System Programming
    37
    
    Idle States
    37
    
    System Busy Screen
    38
- Basic System Operating Conditions
  
  41
  - System Restart
    42
  - System Programming Position Assignment
    43
  - System Language
    45
  - Board Renumbering
    46
  - Mode of Operation
    47
  - Automatic Maintenance Busy
    49
  - Set System Date
    51
  - Set System Time
    52
- System Renumbering
  
  53
- System Operator Positions
  
  63
- Lines and Trunks
  
  69
- DS1 Facilities
  
  93
  - Type of DS1 Facility
    94
  - Frame Format
    97
  - Zero Code Suppression
    98
  - Signaling Mode
    99
  - Line Compensation
    100
  - Clock Synchronization
    101
  - Channel Service Unit
    102
- Tie Trunks
  
  103
  - Direction
    104
    
    Tie Trunk Seizure Type
    105
    
    E&M Signal
    107
    
    Dial Mode
    108
    
    Tie Trunk Dial Tone
    110
    
    Tie Trunk Answer Supervision Time
    111
    
    Disconnect Time
    112
- DID Trunks
  
  113
  - Block Assignment
    114
  - DID Trunk Type
    115
  - Disconnect Time
    116
  - Expected Digits
    117
    
    Delete Digits
    118
    
    Add Digits
    119
    
    Signaling
    120
  - Invalid Destination
    121
- PRI Facilities
  
  123
  - Timers and Counters
    123
    
    Special Services Table
    123
  - Telephone Number
    125
  - B-Channel Groups
    126
  - Network Service
    128
  - Copy Telephone Number to Send
    129
  - Incoming Routing
    130
  - Telephone Number to Send
    131
  - Test Telephone Number
    132
  - Timers and Counters
    133
  - Terminal Equipment Identifier
    137
  - Dial Plan Routing
    138
  - Outgoing Tables
    141
  - Network Selection Tables
    141
  - Special Services Tables
    143
  - Call-By-Call Service Table
    145
  - Assign Trunks or Pools to Telephones
    150
  - Copy Line/Trunk Assignments
    154
    
    Assign Intercom or System Access Buttons
    156
    
    Speakerphone (BIS) or Hands Free Answer Intercom (HFAI) Capability
    160
    
    Analog Multiline Telephones with Voice Announce to Busy
    162
  - Analog Multiline Telephones in Data Stations
    164
  - Music on Hold
    165
  - Loudspeaker Paging
    167
  - Maintenance Alarms
    171
    
    Voice Messaging System and Automated Attendant
    172
  - Optional Telephone Features (Continued)
    175
  - Extension Language
    176
  - Pool Dial-Out Code
    177
  - Call Restrictions
    178
  - Copy Call Restrictions
    179
    
    ARS Restriction Level for Extensions
    181
    
    Forced Account Code Entry
    182
    
    Microphone Operation
    183
    
    Authorization Code
    184
    
    Remote Call Forwarding
    185
- Optional Operator Features
  
  187
  - Operator Hold Timer
    188
  - DLC Operator Automatic Hold
    189
  - Hold Return
    190
  - Automatic Hold or Release
    191
  - Queue over Threshold
    192
  - Elevate Priority
    193
  - Calls-In-Queue Alert
    194
  - QCC Operator to Receive Call Types
    195
  - Call Type Queue Priority Level
    197
  - Message Center Operation
    199
  - Extended (Directed) Call Completion
    200
  - Return Ring
    201
  - Position Busy Backup
    202
- Optional Group-Assigned Features
  
  203
  - Call Pickup Groups
    204
    
    Group Paging
    205
  - Group Coverage Member Assignments
    206
  - Group Coverage Delay Interval
    208
  - Group Calling Member Assignments
    209
  - Group Calling Line/Trunk or Pool Assignments
    211
    
    Hunt Type
    212
  - Group Calling Delay Announcement
    213
  - Group Coverage Receiver
    214
  - Group Calling Overflow and Threshold
    215
  - Group Calling Message-Waiting Indicator
    217
  - Group Calling Calls-In-Queue Alarm Threshold
    218
  - Group Calling External Alert for Calls-In-Queue Alarm
    219
    
    Group Type
    220
- System Features
  
  223
  - Transfer Return Time
    225
  - One-Touch Transfer/One-Touch Hold
    226
    
    Transfer Audible
    228
    
    Type of Transfer
    229
    
    Camp-On Return Time
    230
  - Call Park Return Time
    231
- System Features (Continued)
  
  231
  - Delay Ring Interval
    232
  - Automatic Callback Interval
    233
  - Extension Status
    234
  - SMDR Language
    235
  - SMDR Call Report Format
    236
  - SMDR Call Length
    237
  - SMDR Calls Recorded on Call Report
    238
  - SMDR Account Code Format
    239
  - Inside Dial Tone
    240
  - Reminder Service Cancel
    241
  - Redirect Outside Calls to Unassigned Extension Numbers
    242
  - Host System Dial Codes for Behind Switch Mode
    244
  - Recall Timer
    245
  - Allowed Lists
    246
  - Assign Allowed Lists to Telephones
    247
  - Disallowed Lists
    248
  - Assign Disallowed Lists to Telephones
    249
  - Remote Access Features
    250
  - Remote Access Trunk Assignment
    252
  - Remote Access Automatic Callback
    254
  - Remote Access Without Barrier Codes
    255
  - Remote Access Barrier Codes
    258
  - Remote Access with Barrier Codes
    260
- Automatic Route Selection
  
  263
  - 7-Digit Dialing Requirements
    264
  - ARS Tables
    265
  - Start and Stop Times for Subpatterns
    267
  - Pool Routing
    269
  - Facility Restriction Level
    270
  - Digit Absorption
    271
    
    Other Digits
    272
  - N11 Special Numbers Tables
    273
    
    Dial 0 Table
    274
  - Voice And/Or Data Routing
    275
- Night Service
  
  277
- Labeling
  
  283
  - Extension Directory
    284
  - Lines or Trunks
    285
  - Posted Message
    286
  - Group Calling
    287
  - System Speed Dial Directory
    288
- Print Reports
  
  289
  - Report Language
    290
  - Printing System Reports
    291
- Data Features
  
  295
- Integrated Administration
  
  299
  - Capabilities
    299
  - Common Information
    300
    
    Set up
    300
  - System Operator Positions
    300
  - Programmable Options
    301
    
    Programming through Integrated Administration
    301
  - 21-4 Integrated Administration
    302
    
    Database Reconciliation Rules
    303
- Memory Card
  
  305
  - Card Types
    306
  - PCMCIA Memory Card
    307
  - Inserting the Card
    308
  - Inserting the Memory Card
    308
  - Memory Card Formatting
    309
  - Memory Cards
    310
    
    Memory Card Formatting Messages
    310
    
    Backup
    311
    
    Memory Card Backup/Automatic Backup Error Messages
    313
    
    Automatic Backup
    315
    
    Restore
    318
    
    Memory Card Restore Error Messages
    319
- Centralized Telephone Programming
  
  321
  - Introduction
    322
  - Access to Centralized Telephone Programming
    323
  - Program Extension
    323
    
    Telephone Programming Codes
    325
  - Copy Extension
    329
  - Centralized Telephone Programming
    329
    
    Copy Extension
    330
    
    Features that Can be Copied: Direct-Line Consoles Only
    332
    
    Customer Support Information
    335
    
    Interference Information
    336
    
    Preventing Toll Fraud
    345
    
    Security of Your System
    345
  - CLED Displays
    357
    
    C-1. Line or Trunk Feature Status
    358
    
    C-2. Telephone Feature Status for DSS Console Only
    359
  - Continued on Next Page
    359
  - General Feature Use and Telephone Programming
    361
  - Feature Table
    364
  - D-2. Programming Analog Multiline Telephones
    374
  - D-3. Programming MLX 10 Telephones
    375
    
    Programming MLX Display Telephones Using the Display
    376
    
    Button Diagrams
    381
    
    MLX Telephone Button Diagram (Hybrid/Pbx Mode
    382
    
    MLX Telephone Button Diagram (Key and Behind Switch Mode
    384
    
    Analog Multiline Telephone Button Diagram
    385
Sample Reports

387
- F-2. System Reports
  394
- In this Appendix Where Samples Can be Found.
  394
- System Information Report
  394
- This Appendix Includes Samples of the Print Reports Generated by the
  394
- Dial Plan Report
  396
- Label Information Report
  398
- Tie Trunk Information Report
  399
- DID Trunk Information Report
  400
- Gs/Ls Trunk Information Report
  401
- General Trunk Information Report
  402
- Ds1 Information Report
  403
- Pri Information Report
  404
- Remote Access (Disa) Information Report
  406
- Operator Information Report
  407
  - Allowed Lists Report
    409
  - Access to Allowed Lists Report
    410
  - Automatic Route Selection Report
    413
  - Extension Directory Report
    415
  - System Directory Report
    416
  - Extension Information Report
    418
  - Group Coverage Information Report
    420
  - Direct Group Calling Information Report
    421
  - Night Service Information Report
    422
  - Group Call Pickup Report
    423
  - Error Log Report
    424
  - System Programming Sequence
    427
- Programming Special Characters
  433
  - Analog Multiline Telephones
    435
  - Mlx Display Telephones
    437

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AT&T MERLIN LEGEND Release 3.0 System Programming And Maintenance Manual

AT&T MERLIN LEGEND Release 3.0 System Programming And Maintenance Manual (128 pages)

Communications System

Brand: AT&T | Category: Telephone System | Size: 0.65 MB

Table of Contents

Communications System
1
Federal Communications Commission Statement
2
Ordering Information
2
Support Telephone Number
2
Table of Contents
3
Save These Instructions
11
About this Book
13
Intended Audience
13
Terms and Conventions Used
14
- Typographical Conventions
  15
- Product Safety Labels
  15
Security
16
Related Documents
16
How to Comment on this Document
17
System Requirements
20
Installing the SPM Software
22
- DOS Installation
  22
- Initializing the SPM Software
  25
SPM Configuration File (Ams.cfg) Options
25
Remote Modem Connection
28
- Direct Local Connection
  29
Connecting the PC
28
Direct Local Connection, PC Less than 50 Feet Away
29
Direct Local Connection
30
- Local Modem Connection
  31
- Remote Modem Connection
  32
Accessing SPM
33
Using SPM
39
- SPM Screens
  39
SPM Display
40
Function of PC Keys in SPM
41
- SPM Main Menu Options
  44
- SPM Help
  45
- Backup
  46
- Determining the Release Number of a Backup File
  46
Backup Header Release Number
46
- Boards
  50
Board Types
52
- System Programming and Maintenance (SPM) 37
  55
Using SPM, Continued
55
- Browse
  55
- Convert
  55
- Language
  61
  - PC Language
    62
  - Console Window Language
    62
- Maintenance
  63
- Monitor
  63
- Pass-Thru
  64
- Password
  67
- Print Options
  69
  - SMDR Port Output
    69
  - PC Port Output
    70
- Restore
  70
System Programming
73
- Basic Programming Information
  73
- Idle States
  74
  - System Forced Idle
    76
  - Line or Trunk Idle
    76
  - Extension Forced Idle
    77
  - Forced Idle Reminder Tone
    77
- Accessing System Programming
  78
- Printing Reports
  79
  - Print Hard Copy
    80
  - Print to Hard Disk
    80
  - Print to Floppy Disk
    80
Upgrading the System
81
- Before You Begin
  81
- Inter-Release Compatibility
  82
- Upgrade Procedure
  84
Programming Needed after Upgrade to Release 1.1
86
Programming Needed after Upgrade to Release
87
Surrogate Mode Programming
88
Programming Needed after Upgrade to Release
88
Glossary
91

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