Page 1 AT&T 555-640-140 March 1996 MERLIN LEGEND ® Communications System Releases 3.1 and 4.0 Installation...
Page 2: Federal Communications Commission Statement
Copyright 1996, AT&T AT&T 555-640-140 All Rights Reserved Issue 1 Printed in U.S.A. March 1996 Notice Every effort was made to ensure that the information in this book was complete and accurate at the time of printing. However, information is subject to change. See Appendix A, “Customer Support Information,”...
Page 3: Ordering Information
Ordering Information Call: AT&T GBCS Publications Fulfillment Center Voice 1 800 457-1235 International Voice 317 361-5353 Fax 1 800 457-1764 International Fax 317 361-5355 Write: AT&T GBCS Publications Fulfillment Center P.O. Box 4100 Crawfordsville, IN 47933 Order: Document No. AT&T 555-640-140 Comcode: 107713737 Issue 1, March 1996 For more information about AT&T documents, refer to the section entitled, “Related Documents”...
Page 4: Table Of Contents
Contents About This Book Intended Audience How to Use This Book Terms and Conventions Used Product Safety Labels xxii Security xxiii Related Documents xxiv How to Comment on This Document Introduction Installation Sequence 1–1 System Forms 1–2 Programming the System 1–4 Upgrading the System 1–5...
Page 5 Contents Installing the Control Unit, Continued Installing Expansion Carriers 2–27 Installing the Processor 2–29 Installing the Modules 2–32 Replacing a Module 2–40 Connecting the Control Unit to an AC Outlet 2–43 Powering Up the System 2–44 Powering Down the System 2–45 Installing Telephones and Adjuncts Installing Multi-Function Modules...
Page 6 Contents Installing the PC, CAT, or Printer Connecting a PC to the Control Unit 5–1 Connecting a CAT to the Control Unit 5–7 Connecting a Printer to the Control Unit 5–7 Connecting Data Equipment Data Stations 6–1 Analog Voice and Modem Data Stations 6–5 Modem Data-Only Stations 6–8...
Page 7 Contents Installing Applications Voice Messaging Systems and Touch-Tone Receivers 8–2 Automated Document Delivery System 8–4 Call Accounting System 8–5 Call Accounting Terminal 8–8 Call Management System 8–9 CONVERSANT 8–12 Integrated Solution III 8–14 AT&T Attendant 8–17 MERLIN MAIL 8–18 MERLIN PFC 8–21 PassageWay Direct Connect Solution 8–23...
Page 8 Contents System Numbering Forms Form 2a, System Numbering: Extension Jacks A–2 Form 2b, System Numbering:Digital Adjuncts A–4 Form 2c, System Numbering: Line/Trunk Jacks A–5 Form 2d, System Numbering: Special Renumbers A–6 Unit Load Calculation Worksheet Unit Load Worksheet B–2 Index IN-1 Installation...
Page 9 Figures Installing the Control Unit 2–1. AC Grounding Requirements 2–7 2–2. Measuring the AC Outlet Voltages 2–9 2–3. Central Office and AC Grounds 2–11 2–4. Installing 146A and 147A Protectors 2–15 2–5. Marking the Basic Carrier Screw Holes 2–18 2–6. Installing a Copper Shield in the Power Supply 2–22 2–7.
Page 10 Figures Installing Telephones and Adjuncts, Continued 3–9. Installing an MFM Module 3–11 3–10. Setting and Adjusting the MFM Jumpers 3–12 3–11. Removing the Jack Guard 3–13 3–12. Placing the Module Cover into the Locating Slot 3–14 3–13. Lowering and Locking the Module Cover 3–15 3–14.
Page 11 Figures Installing Telephones and Adjuncts, Continued 3–33. Labeling the Extension 3–52 3–34. Removing the Handset Holder 3–53 3–35. Rotating the Handset Holder 3–53 3–36. Replacing the Extension Label 3–54 3–37. Mounting the Backplate 3–55 3–38. Routing the Cord Through the Backplate 3–56 3–39.
Page 12 Figures Installing the PC, CAT, or Printer 5–1. Connecting a PC Within 50 ft. (15.2 m) 5–3 5–2. Connecting a PC More Than 50 ft. (15.2 m) Away 5–6 5–3. Connecting a CAT and Printer on the Same AC Outlet 5–10 5–4.
Page 13 Figures Initializing and Testing the System 7–1. Ground-Start Button 7–18 7–2. Installing the Control Unit Top Cover 7–21 7–3. Installing the Control Unit Front Cover 7–22 Upgrading the System 9–1. Removing the Control Unit Housing 9–4 9–2. Powering Down the System 9–6 9–3.
Page 14 Tables Installing the Control Unit 2–1. Environmental Requirements 2–2 2–2. AC Power Requirements 2–8 2–3. Heavy Lightning Protection 2–14 2–4. Setting the 400EM (Tie Trunk) Module DIP Switches 2–35 2–5. Signaling Formats for the 400EM (Tie Trunk) Module 2–36 Installing Telephones and Adjuncts 3–1.
Page 15 Tables Installing the PC, CAT, or Printer 5–1. AT&T 572 Printer Options 5–22 5–2. AT&T 475/476 Printer DIP Switch Settings 5–24 5–3. AT&T CAT Printer DIP Switch Settings 5–25 Connecting Data Equipment 6–1. Data Station Configurations 6–2 6–2. Terminal Adapter Settings 6–21 Installing Applications 8–1.
Page 16 Safety The exclamation point in an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. IMPORTANT SAFETY INSTRUCTIONS When installing telephone equipment, always follow basic safety precautions to reduce the risk of fire, electrical shock, and injury to persons, including: Read and understand all instructions.
Page 17 Safety Do not install this product near water, for example, in a wet basement location. Do not overload wall outlets, as this can result in the risk of fire or electrical shock. The MERLIN LEGEND Communications System is equipped with a 3-wire grounding-type plug with a third (grounding) pin.
Page 18: Save These Instructions
Safety WARNING: For your personal safety, DO NOT install an MFM yourself. ONLY an authorized technician or dealer representative shall install, set options, or repair an MFM. To eliminate the risk of personal injury due to electrical shock, DO NOT attempt to install or remove an MFM from your MLX telephone. Opening or removing the module cover of your telephone may expose you to dangerous voltages.
Page 19 Safety xviii Installation...
Page 20: About This Book
About This Book The MERLIN LEGEND Communications System is an advanced digital switching system that integrates voice and data communications features. Voice features include traditional telephone features, such as Transfer and Hold, and advanced features, such as Group Coverage and Park. Data features allow both voice and data to be transmitted over the same system wiring.
Page 21 How to Use This Book Refer to the following documentation for additional information: Equipment and Operations Reference provides detailed information on system hardware, telephones, and other equipment. Feature Reference provides details on the features of the communications system. System Planning provides procedures and forms for planning a system for installation.
Page 22: Terms And Conventions Used
Terms and Conventions Used Terms and Conventions Used In this document, the terms in the following list are used in preference to other, equally acceptable terms for describing communications systems. Lines, Trunks and Facilities Facility is a general term that designates a communications path between a telephone system and the telephone company central office.
Page 23: Product Safety Labels
Product Safety Labels Typographical Conventions Certain type fonts and styles act as visual cues to help you rapidly understand the information presented: Example Purpose It is very important that you follow Italics indicate emphasis. these steps. You must attach the wristband before touching the connection.
Page 24: Security
Security CAUTION: Caution indicates the presence of a hazard that could cause minor personal injury or property damage if the hazard is not avoided. Security Certain features of the system can be protected by passwords to prevent unauthorized users from abusing the system. You should assign passwords wherever you can and limit knowledge of such passwords to three or fewer people.
Page 25: Related Documents
Related Documents Related Documents In addition to this book, the documents listed below are part of the documentation set. Within the continental United States, these documents can be ordered from the AT&T GBCS Publications Fulfillment Center by calling 1 800 457-1235. Document No.
Page 26: How To Comment On This Document
How to Comment on This Document Document No. Title Documentation for Qualified Technicians 555-640-140 Installation, Programming & Maintenance (IP&M) Binder [consists of Installation, System Programming & Maintenance (SPM), Maintenance & Troubleshooting Toll Fraud Security 555-025-600 GBCS Products Security Handbook How to Comment on This Document We welcome your comments, both good and bad.
Page 27 How to Comment on This Document xxvi Installation...
Page 28: Introduction
Introduction Installation of the MERLIN LEGEND Communications System involves the following: Installing the control unit Installing the telephones Connecting system wiring Installing optional equipment This chapter provides an overview of the installation process, which varies from customer to customer. Installation Sequence The following is a list of the components that the system can include and shows the order in which you should install them.
Page 29: System Forms
System Forms 5. Connect the control unit to the network interface (required). 6. Connect the channel service unit (CSU) to the 100D module on the control unit (required only with the 100D module). 7. Connect the printer and PC to the control unit (optional). 8.
Page 30 System Forms Installing the Control Unit Form 1, System Planning. Some procedures in Chapter 2, “Installing the Control Unit,” refer to the Control Unit Diagram, which is printed on the reverse side of this form. Form 3c, Incoming Trunks: Tie. If you install a 400EM module in the control unit, use this form to determine the appropriate switch settings prior to installation.
Page 31: Programming The System
Programming the System Connecting the Network Interface The following forms indicate the trunks that you must connect to the control unit. Information regarding the channel service unit (CSU) is included on these forms. Form 2c, System Numbering: Line/Trunk Jacks Form 3a, Incoming Trunks: Remote Access Form 3b, Incoming Trunks: DS1 Connectivity (100D Module) Form 3d, Incoming Trunks: DID Connecting Data Equipment...
Page 32: Upgrading The System
Upgrading the System Upgrading the System If you are upgrading to Release 4.0 from Release 3.1, 3.0, 2.1, 2.0, 1.0, 1.1, or from the MERLIN II Communications System, refer to Chapter 9, “Upgrading the System,” then Chapter 7, “Initializing and Testing the System,” for upgrade instructions.
Page 33 Upgrading the System 1–6 Introduction...
Page 34: Installing The Control Unit
Installing the Control Unit If you have not read Chapter 1, “Introduction,” do so before continuing with this chapter. Overview Installing the control unit involves the following procedures: Preparation requirements Installing the backboard Meeting the power and grounding requirements Checking the total unit load Installing the basic carrier Installing any expansion carriers Installing the power supply...
Page 35: Environmental Requirements
Overview The following sections provide detailed instructions for these installation procedures. Follow the procedures in the order in which they are presented. Environment The control unit must be installed on a backboard. The placement of the backboard, and the control unit on it, requires careful consideration. Make sure you install the backboard in an area that meets all of the environmental requirements listed in Table 2–1.
Page 36 Overview Electrical Noise/Radio-Frequency Interference In most cases, electrical noise is introduced to the system through trunk or telephone cables. However, electromagnetic fields near the control unit can also cause noise in the system. Therefore, you should not place the control unit and cable runs in areas where a high electromagnetic field strength exists.
Page 37 Overview — Basic carrier and two expansion carriers: 37 in. wide by 23 in. high by 12 in. deep Location — Within 5 ft. (152 cm) of an AC power outlet that is not switch- controlled — Within 25 ft. (762 cm) of the network interface, or use an Off- Premises Range Extender (OPRE) —...
Page 38: Ac Power And Grounding
AC Power and Grounding — Make sure that the material meets local building codes. Dimensions — With Systimax wiring: 7 ft. wide by 4 ft. high — Without Systimax wiring: 6 ft. wide by 3 ft. high Installing the Backboard When you are certain that the backboard meets the requirements indicated above, or is the new lightweight plastic material backboard with preassembled equipment in place, attach the backboard to the wall.
Page 39 AC Power and Grounding Verify that all of the following power and grounding requirements are met: The load center of appropriate current rating must be equipped with circuit breaker(s) labeled 120 V AC, 15 amps . Each breaker must protect one dedicated quad AC outlet or two dedicated duplex AC outlets.
Page 40: Ac Grounding Requirements
AC Power and Grounding From AC Load Center (2 separately fused 15 A Ground Wire circuits) #14 AWG 4" Box (RACO 230 or equivalent) HUBBELL Receptacles (5262 15 A or equivalent) 4" Cover Single-Point (RACO 807 Ground or equivalent) Ground Bar Mounted Ground Wire on a 4"...
Page 41: Ac Power Requirements
AC Power and Grounding Table 2–2. AC Power Requirements Parameter Value Nominal voltage 117 V AC Voltage range 110–125 V AC Frequency 60 Hz +/– 5% Maximum current 3 amps per power supply Power consumption 225 watts per power supply AC Outlet Tests If the AC outlet tests indicate that any of the power requirements in Table 2–2 are not met, your customer must contact a licensed electrician.
Page 42: Measuring The Ac Outlet Voltages
AC Power and Grounding Using an Ideal 61-035 Circuit Tester (or Equivalent) 1 Plug the circuit tester into the outlet that you want to test. If the circuit is properly grounded, the yellow and white lights on the tester turn on. 2 Unplug the circuit tester.
Page 43 AC Power and Grounding Grounding Requirements Proper grounding of the installation site safeguards the system by protecting it from the following: Lightning Power surges Power crosses on central office trunks Electrostatic discharge (ESD) When installing the control unit, make sure you meet the following grounding requirements: The control unit, the central office trunk protector, and the AC power service panel should be as close to each other as possible.
Page 44: Central Office And Ac Grounds
AC Power and Grounding DIW or To Central Lines 25-Pair Cable Office or Network Wiring Line Interface Serving Field Protector Facility Coupled Bonding Conductor (optional) Cords Power Supply CAUTION Commercial Power TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES #12 or #14 Plug Outlet Ground...
Page 45 AC Power and Grounding WARNING: Improper ground can cause equipment failures, service outages, and electrical shock. Verify that the AC power uses an approved ground for its primary ground, that all voltage-limiting devices are grounded to an approved ground, and that the ground is one of the approved grounds listed below.
Page 46 AC Power and Grounding Concrete-Encased Ground. Must be an electrode, consisting of one of the following: — At least 20 ft. (6.1 m) of one or more steel reinforcing rods, each at least ½ in. (1.27 cm) in diameter — 20 ft. (6.1 m) of bare copper conductor not smaller than #4 AWG, encased in 2 in.
Page 47: Heavy Lightning Protection
AC Power and Grounding Heavy Lightning Protection For most surges, adequate protection is provided by meeting the previously listed requirements. Additional protection is required when the customer is located in a heavy lightning area. Connect a 147A protector to the system to limit surges from the AC lines and up to four CO trunks.
Page 48: Installing 146A And 147A Protectors
AC Power and Grounding 146A 147A Protector Status Protector Indicator Light Ground Strap Ground Connection Strap AC Surge/Suppressor Protector CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE CONTROL UNIT TEL CO LINE Tur n inse er bef rtin g mo dul ovin Outlet...
Page 49: Unit Loads
Unit Loads Unit Loads A unit load is a measure of power (1.9 watts) that you use to determine the electrical load that the components listed below place on the control unit’s power supply. Telephones and adjuncts 800 DID modules Only the telephones and adjuncts that connect to the analog and digital extension jacks (ports) on the control unit require unit load calculation.
Page 50: Installing The Basic Carrier
Installing the Basic Carrier Unit Loads for Key or Behind Switch Mode In a Key or Behind Switch system with four or fewer modules, no calculation is needed. The older power supplies (models 391A1 or 391A2) generally supports four modules of any type. With more than four modules, a newer power suppy (model 391A3) may be needed.
Page 51: Marking The Basic Carrier Screw Holes
Installing the Basic Carrier To install the basic carrier, follow the steps below: 1 Mark the screw-hole locations on the backboard, using the basic carrier or the template supplied with the plastic preassembled backboard as a guide. See Figure 2–5. Make sure the carrier is level before marking the holes.
Page 52: Installing The Power Supply
Installing the Power Supply Installing the Power Supply WARNING: Do not attach any cables or power cords to the power supply until it is installed in the carrier. Do not power up the control unit until all of the modules and power equipment are installed.
Page 53 Installing the Power Supply Installing the power supply can involve as many as four procedures, depending on the system configuration. The procedures are: Turning off all power to the control unit Installing a copper shield [for older power supply modules (391A1, 391A2, 391B1) only] Installing the ferrite cores NOTE:...
Page 54 Installing the Power Supply To install a copper shield, follow the steps below. Refer to Figure 2–6 throughout the procedure. 1 Make sure all power is off. 2 Place the power supply on a flat surface with the right side up (as viewed from the front edge).
Page 55: Installing A Copper Shield In The Power Supply
Installing the Power Supply Upper Copper Foil Shield Lower Copper Foil Shield Power Unit Information CAUTION Label TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES UL Label CSA Label Figure 2–6. Installing a Copper Shield in the Power Supply 8 Tuck the foil shield tightly along the ledge (or crease) of the housing and work out any air bubbles as you press the foil firmly in place.
Page 56 Installing the Power Supply Installing the Power Supply Module in the Carrier 1 Lower the power supply module hook onto the rod on top of the carrier. 2 Make sure the connector on the module mates properly with the connector on the carrier. 3 Push the module into the carrier until it locks into place.
Page 57: Installing The Ferrite Cores
Installing the Power Supply CAUTION: Do not connect the power cord until the entire control unit is assembled. POWER SUPPLY MODULE AC Power Cord On/Off Power Indicator (Green LED) CAUTION Ground Wire -48 VDC Auxiliary Power Input Jack On/Off Switch AC Power Input TURN OFF Attach...
Page 58: Installing The Auxiliary Power Unit
Installing the Auxiliary Power Unit Installing the Auxiliary Power Unit The Control Unit Diagram on the back of Form 1, System Planning, indicates whether an auxiliary power unit is required for the carrier that you are installing. NOTE: Use the 9024 auxiliary power unit for new installations. You can continue to use a previously installed 335A auxiliary power unit, as long as no new telephones or modules are added to the carrier.
Page 59 Installing the Auxiliary Power Unit -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit Outlet AC Power Cord Control Unit AC Power Cord Figure 2–8. Installing an Auxiliary Power Unit 2–26 Installing the Control Unit...
Page 60: Installing Expansion Carriers
Installing Expansion Carriers Installing Expansion Carriers If you are adding an expansion carrier to an existing system, see “Upgrading the Control Unit” in Chapter 9 before continuing. If you are to install one or more expansion carriers, follow the steps below to mount each one.
Page 61: Connecting The Carriers
Installing Expansion Carriers BASIC CARRIER EXPANSION CARRIER CONNECTOR CARD EXTENDER (under the breakaway tab) BACKBOARD BASIC CARRIER EXPANSION CARRIER BACKBOARD Figure 2–9. Connecting the Carriers 2–28 Installing the Control Unit...
Page 62: N Installing The Processor
Installing the Processor Installing the Processor Installing the processor includes the following procedures: If both of the following conditions are true, follow the procedures in Chapter 9, “Modifying the Processor for Key Mode.” — Form 1, System Planning, indicates Permanent Key mode. —...
Page 63 Installing the Processor CAUTION: Before touching leads, connectors, pins, and other components when handling the circuit board, use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD). Installing the Processor in the Carrier To install the processor in the carrier, follow the steps below. Refer to Figure 2–10.
Page 64: Installing The Processor Into The Carrier
Installing the Processor Figure 2–10. Installing the Processor into the Carrier 2–31 Installing the Control Unit...
Page 65: N Installing The Modules
Installing the Modules Installing the Modules CAUTION: Use a properly grounded wrist strap to prevent damage from electrostatic discharge (ESD) when installing the modules, and avoid touching leads, connectors pins, and other components. Guidelines Follow these guidelines when you install modules, as indicated on the Control Unit Diagram of Form 1, System Planning: Do not leave empty slots between modules.
Page 66 Installing the Modules — Second expansion carrier: slots 12 through 17 Installing Modules To install modules starting from slot 1 (the first open slot next to the processor), follow the steps below: 1 For each 400EM tie line/trunk module, for jacks numbered 1 through 4 in Figure 2–11, check Form 3c, Incoming Trunks: Tie, for E&M signaling type.
Page 67 Installing the Modules Tie Trunks Tie trunks connect two separate PBX communications systems either directly or through one or more central offices, as if they were one system at the same location. In the MERLIN LEGEND Communications System, the 400EM module is the originating and terminating unit for tie trunk operation.
Page 68: Setting The 400Em (Tie Trunk) Module Dip
Installing the Modules E&M Mode Type 1 Standard (default factory setting). This setting is used to connect two systems through telephone company facilities. Type 1 Compatible. This setting connects two systems directly (without using telephone company facilities). Simplex Mode Type 5. This setting is used on 4-wire (2-pair) circuits. 400EM (Tie Trunk) Module DIP Switches During installation of 400EM (Tie Trunk) modules, refer to Table 2–4 and Table 2–5, and to Figure 2–11 for the correct DIP switch settings for varying...
Page 69: Signaling Formats For The 400Em (Tie Trunk)
Installing the Modules NOTE: DIP switches 1, 2, 6 and 7 determine whether the tie trunks are protected or unprotected. DIP switches 3, 4, 5, 8, 9, and 10 determine the mode. Simplex mode is always protected. Therefore the Protected/Unprotected settings for DIP switches 1, 2, 6 and 7 have no effect.
Page 70: 400Em Module Sample Dip Switch Settings For Signaling Types 1C And
Installing the Modules 400 EM Module Switches 1 through 5 control Port 4 (1C. E&M unprotected) Switches 6 through 10 control Port 3 (1C. E&M protected) Switches 1 through 5 control Port 2 (5 simplex) Switches 6 through 10 control Port1 (1C.
Page 71 Installing the Modules Labeling 1 After all modules have been installed, label all jacks with the numbered labels provided with the feature module. Line/trunk labels have green numbers on off-white background. Telephone labels have blue numbers on off-white background. See Figure 2–12 for the locations of line/trunk jacks and telephone jacks on each module, and label them as described next.
Page 72: Line/Trunk And Telephone Jack Locations On Each Module
Installing the Modules PFT Jack Line/Trunk Off-Premise Jacks Telephone Jacks on 008 OPT Module Extension Telephone Jacks (Analog or Digital) These four jacks are used for extension telephones on the 012 Module. Figure 2–12. Line/Trunk and Telephone Jack Locations on Each Module 2–39 Installing the Control Unit...
Page 73: Replacing A Module
Replacing a Module Replacing a Module CAUTION: This section does not apply to the processor or power supply. Although the system allows you to remove and replace modules without affecting call processing, partially inserting and removing a module can cause a cold start. To add a 100D module or change any of its DS1 parameters, the system must be idle.
Page 74 Replacing a Module To remove and replace a module, follow the steps below. Refer to Figure 2-13. 1 Busy-out or reset the module. (Busy-out is recommended.) 2 Label all cords (if they are not labeled already) and then unplug them from the module.
Page 75: Removing Modules From The Carrier
Replacing a Module Figure 2–13. Removing Modules from the Carrier 2–42 Installing the Control Unit...
Page 76: Connecting The Control Unit To An Ac Outlet
Connecting the Control Unit to an AC Outlet Connecting the Control Unit to an AC Outlet CAUTION: Make sure the AC outlet has been tested for proper grounding. The outlet should be 117-V AC, 60-Hz, 3-wire (phase, neutral, ground). See “AC Outlet Tests,”...
Page 77: Powering Up The System
Powering Up the System Powering Up the System CAUTION: Follow the procedure below to power up the system only if the system is completely installed. Failure to comply with this procedure can result in shock hazard or damage to the equipment. 1 Turn on the power switch for each expansion carrier: start with the power supply in the rightmost carrier.
Page 78: Powering Down The System
Powering Down the System Powering Down the System You may need to power down the system for troubleshooting during installation, or to add new equipment to the carrier. CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below. 1 Turn off the power supply on the basic carrier.
Page 79: Installing Telephones And Adjuncts
Installing Telephones and Adjuncts The control unit supports the MLX-10, MLX-10D, MLX-10DP, MLX-20L, and MLX-28D telephones, with or without Direct Station Selectors (DSSs), as well as analog multiline and single-line telephones. It also supports various adjuncts, which may require Multi-Function Modules (MFMs) or other adapters for installation.
Page 80 Installing Multi-Function Modules Tip/ring (T/R) devices such as single-line telephones, fax machines, modems, and credit card verification terminals. Once connected, the MLX telephone and adjunct work independently of each other. This means they can send and receive calls at the same time. The MFM is the only T/R adapter you can use with MLX telephones.
Page 81: Multi-Function Module Packing List
Installing Multi-Function Modules 400B Adapter or 400B2 Adapter Power Supply (KS22911) ..D6AP Cord (7 feet long) Multi-Function Module Figure 3–1. Multi-Function Module Packing List RISK OF ELECTRICAL SHOCK: Follow all warnings and cautions. WARNING: Only a qualified technician should install, repair, or set options for an MFM.
Page 82: Removing The User Card Tray And Line Cable
Installing Multi-Function Modules Before installing an MFM, disconnect all trunk and/or power cords that are attached to the MLX telephone. This is to ensure that no hazardous voltages are present during installation. Ringing voltage from the MFM attached to the MLX telephone can cause electrical shock if adjustments are made while the cords are connected.
Page 83: Releasing The Deskstand
Installing Multi-Function Modules Pull Up Away Press Center Tab Figure 3–3. Releasing the Deskstand 2 Release and remove the deskstand from the telephone. See Figure 3–3 and Figure 3–4. a Press on the top rear center of the deskstand to release the tab. b Pull the deskstand up toward you and swing away from the telephone.
Page 84: Removing The Deskstand
Installing Multi-Function Modules Lift Out of Center Slot Figure 3–4. Removing the Deskstand c Lift the deskstand out of the locating slot in the telephone base and place to one side. 3–6 Installing Telephones and Adjuncts...
Page 85: Releasing The Module Cover Screw
Installing Multi-Function Modules Figure 3–5. Releasing the Module Cover Screw 3 Release and remove the module cover. See Figure 3–5, Figure 3–6, and Figure 3–7. a Use a screwdriver to remove the screw in the lower righthand corner of the module cover.
Page 86: Releasing The Module Cover
Installing Multi-Function Modules Pull Up and Away Press Center Tab to Release Module Cover Locating Slot Figure 3–6. Releasing the Module Cover b Press the center of the right side of the module cover with one hand to release the locking tab. c Swing open the module cover to release it from the left side locating slot.
Page 87: Removing The Module Cover
Installing Multi-Function Modules Lift Out of Locating Slot Figure 3–7. Removing the Module Cover d Lift module cover out of locating slot and place to one side. 3–9 Installing Telephones and Adjuncts...
Page 88: Removing An Mfm Module
Installing Multi-Function Modules Locking Tab ..Line Jack Handset Jack Locking Tab ..Socket Connector Pins Locking Tab Figure 3–8. Removing an MFM Module 4 To install a new MFM, go to Step 5. To reset jumpers on an existing MFM, go to Step 6.
Page 89: Installing An Mfm Module
Installing Multi-Function Modules Locking Tab ..Socket Connector Pins Locking Tab ..Line Jack Handset Jack Locking Tab Figure 3–9. Installing an MFM Module 5 Install the new MFM. See Figure 3–9. a Hold the MFM circuit board by the edges with the long connector pins facing the socket.
Page 90: Setting And Adjusting The Mfm Jumpers
Installing Multi-Function Modules Multi-Function Module ..Pins Jumper Placement T/R Operation Setting SAA Setting A, B, W and Y A, C, X and Z Figure 3–10. Setting and Adjusting the MFM Jumpers 6 Set or adjust the MFM jumpers for either a T/R device or a supplemental alert device.
Page 91: Removing The Jack Guard
Installing Multi-Function Modules MFM Jack Guard Cover Figure 3–11. Removing the Jack Guard 7 To remove the jack guard, see Figure 3–11. a If the module cover has a square jack guard that protects the TEL/OTHER jack area, grasp and twist the guard to remove it. Save the jack guard if you are wall-mounting an MLX-10 or MLX-10D telephone.
Page 92: Placing The Module Cover Into The Locating Slot
Installing Multi-Function Modules Lower Cover Into Locating Slot Figure 3–12. Placing the Module Cover into the Locating Slot 8 To replace the module cover, see Figure 3–12, Figure 3–13, and Figure 3–14. a Place the locking tab on the module cover into the slot on the left side of the telephone.
Page 93: Lowering And Locking The Module Cover
Installing Multi-Function Modules Lower and Press Into Center Slot to Secure Figure 3–13. Lowering and Locking the Module Cover b Lower the cover to the right and press firmly into the center slot to lock the tab in place. The tab must be secure. 3–15 Installing Telephones and Adjuncts...
Page 94 Installing Multi-Function Modules Figure 3–14. Replacing and Tightening the Module Cover Screw c Replace and tighten the module cover screw that you removed in Step 3. 3–16 Installing Telephones and Adjuncts...
Page 95: Replacing The Deskstand
Installing Multi-Function Modules Lower Into Inner Center Slot Figure 3–15. Replacing the Deskstand 9 Replace the deskstand. See Figure 3–15. If you are wall-mounting an MLX-10, MLX 10D, or MLX-10DP telephone, go to Step 11; otherwise, continue with Step 9a. a Place the tab on the narrow edge of the deskstand, into the locating slot on the telephone base.
Page 96: Lowering The Deskstand And Locking Into Place
Installing Multi-Function Modules Lower Press Into Center Slot Figure 3–16. Lowering the Deskstand and Locking into Place b Lower the deskstand and lock into place. 3–18 Installing Telephones and Adjuncts...
Page 97: Replacing The User Card Tray And Line Cable
Installing Multi-Function Modules Deskstand Telephone Card Base Tray Line Cable Figure 3–17. Replacing the User Card Tray and Line Cable 10 Replace the user card tray and line cable. See Figure 3–17. a Insert the user card tray at an angle, then lower and slide into the deskstand.
Page 98: Adjusting The Deskstand Height
Installing Multi-Function Modules Pull Up Press Center Tab Card Tray Deskstand Telephone Base Line Cable Figure 3–18. Adjusting the Deskstand Height 11 Adjust the deskstand height. See Figure 3–18. a To change the deskstand’s height from low to high, press the top rear center of the deskstand to release the tab.
Page 99: Powering Up The Telephone After Installing The Mfm
Installing Multi-Function Modules AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter MLX-20L Home More Menu Inspct Message Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop OPER Speaker Hold Figure 3–19. Powering Up the Telephone after Installing the MFM b Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end into the modular jack of the 406943837 power supply.
Page 100: Installing Adjuncts
Installing Adjuncts c Plug the power supply into a 117-V AC outlet that is not controlled by a wall switch. d Insert the plug end of the 400B or 400B2 adapter into the wall jack. 13 Test the MFM for T/R operation. See “Testing MLX Telephones with MFMs”...
Page 101: Routing The Cord(S) Through The Cord Channel
Installing Adjuncts Adjunct Cord Channel D4BU Connects to TEL/OTHER Jack 400B Line MLX-10 Desk Telephone Line MLX-10 Wall-Mounted Telephone Figure 3–20. Routing the Cord(s) Through the Cord Channel 4 To connect an adjunct to a single-line telephone: a Connect a 26A2 bridging adapter to the telephone. b Connect the cord from the adjunct to the bridging adapter.
Page 102 Installing Adjuncts 5 To connect an adjunct to an analog multiline telephone: a Connect a 4-pair cord to the OTHER jack on the telephone. b Connect the other end to the VT jack on a General Purpose Adapter (GPA). c Connect the cord from the adjunct to the TEL/EQUIP jack on the GPA. d Go to Step 7.
Page 103 Installing Adjuncts 4 Slide the switch on the back of the GPA to the setting that provides the required service. Basic. This setting is used to dial and answer calls from an analog multiline telephone or to attach a T/R adjunct such as a single-line telephone or answering machine.
Page 104 Installing Adjuncts Fax Machines You can connect a fax machine to one of the following, as described earlier in this chapter: 012 module 016 module MLX telephone with an MFM The fax machine can send and receive fax calls independently of the telephone.
Page 105 Installing Adjuncts 012 module 016 module MLX telephone with an MFM If you connect a credit card verification terminal to an MFM, the terminal can place and receive calls independently of the MLX telephone. Do not use a GPA to connect a credit card verification terminal to the system, because the terminal cannot dial out through the GPA.
Page 106 Installing Adjuncts Supra Binaural. Sound in both ears with soft ear cushion and adjustable headband. Supra Binaural Noise-Canceling (NC). Same as above with noise- canceling microphone on flexible boom features windscreen and reduces background noise transmission by up to 75 percent. Manual Operation (Analog Multiline Telephones Only) Manual operation is appropriate when a headset is used occasionally.
Page 107: Manual And One-Touch Headset Operation
Installing Adjuncts OTHER Jack (underside) Headpiece Headpiece Modular Modular Base Base Unit 502C Adapter Unit Plug Prong Base Unit Headpiece Handset Jack Handset Jack Manual Operation One-Touch Operation One-Touch Operation (Analog Multiline (Analog Multiline Telephones) (MLX Multiline Telephones only) Telephones only) Figure 3–21.
Page 108 Installing Adjuncts Dual-Tone Multifrequency (DTMF) Signaling You can connect external paging systems that use dual-tone multifrequency (DTMF) signaling, such as PagePac Plus with Zone Expansion Unit paging systems, to an LS or GS line/trunk jack programmed for paging operation, including bidirectional paging operation (talk-back). PagePac Plus does not require an adapter.
Page 109: Single-Zone Paging With Pagepac Plus
Installing Adjuncts PAGEPAC PLUS OUTPUTS Speaker PAGING INPUT MUSIC D4BU Cord Tu rn po we ins er r be for e re m tin g ov ing m od ule s AG INPUT Control Unit Figure 3–22. Single-Zone Paging with PagePac Plus 3–31 Installing Telephones and Adjuncts...
Page 110: Single-Zone Paging With Customer-Supplied Amplifier
Installing Adjuncts CUSTOMER-SUPPLIED AMPLIFIER OUTPUTS voice coil Speaker PAGE INPUT D4BU Cord 117 VAC HARRIS/ DRACON Model Loop-Start Trunk 22050-900 Adapter D4BU Cord +24V Tu rn POWER po we ins ert r be for e ov ing mo du CABLE AG INPUT 117 VAC WHEELOCK...
Page 111: Single-Zone Paging With Upam
Installing Adjuncts PAGEPAC 20 OUTPUTS Speaker PAGING INPUT Connection D4BU Block MUSIC Cord 103 A 12345678 Universal Paging Access 103 A Module 4 PT 12345678 5 PR BOGEN Model PAM CC405258013 ACCESS MODE Set the Tu rn po we ins ert r be for e AUTO-MANUAL...
Page 112 Installing Adjuncts MERLIN Identifier MERLIN Identifier allows the use of local telephone company caller identification services to receive, store and use calling party number information. Before installation, verify that this service provided by the Central Office is available on the lines to be connected. Each MERLIN Identifier consists of the following: A control unit, which must be located near the MERLIN LEGEND control unit...
Page 113 Installing Adjuncts NOTE: When a modem is connected to the TEL/OTHER jack on the MLX telephone equipped with an MFM, data calls can be made from the modem independently of the MLX telephone. Users dial data calls from the data terminal keyboard.
Page 114: Single-Zone Paging With Background Music And Magic On Hold
Installing Adjuncts PAGEPAC 20 OUTPUTS PAGING Speaker INPUT Connection D4BU MUSIC Block Cord Control 103 A Unit 12345678 UNIVERSAL PAGING ACCESS MODULE 103 A 4 PT MUSIC 12345678 5 PR PORT BOGEN Connection Model PAM Block CC405258013 Set the ACCESS MODE AUTO-MANUAL Access Mo switch to...
Page 115: Multizone Paging With Background Music, Magic On Hold, And Bidirectional Paging (Talk-Back)
Installing Adjuncts PAGEPAC PLUS MUSIC IN AmpliCenter PAGE INPUT 117 VAC D4BU Cord Controller PAGE INPUT SWITCH J101 Zone Expansion Unit D4BU MUSIC Cord PORT Mic/Speaker Tu rn po we r be ins ert for e ing or ov ing mo du AG INPUT Mic/Speaker...
Page 116 Installing Adjuncts Supplemental Alerts Alerting devices notify people working in noisy areas of outside, transferred, and intercom calls. Connect an alert to one of the following: Single-line telephone MLX telephone with an MFM Supplemental Alert Adapter (SAA) and analog multiline telephone Alerts compatible with the SAA include horns, bells, chimes, and strobes.
Page 117: Installing The Supplemental Alert Adapter
Installing Adjuncts Supplemental Alert Adapter CONTROL TELEPHONE ALERTER UNIT BIS-10 Telephone Wall Jack Conference Transfer Drop Hold Oper Alerter Message HFAI/Mic Speaker- Recall phone Figure 3–27. Installing the Supplemental Alert Adapter Unsupported Telephones, Adjuncts, and Adapters Do not connect the following analog telephone adjuncts and adapters to the system.
Page 118: Unsupported Telephones And Adjuncts
Installing Adjuncts MTR Interface (MTRI) Off-Premises Extension Unit (OPX) System 25 Direct Extension Selector (DXS) See Table 3–1 for additional notes on unsupported telephones and adjuncts. Table 3–1. Unsupported Telephones and Adjuncts Model Notes 510D Personal Terminals Digital Communications Protocol (DCP) DCP telephones 7400 telephones and adjuncts (asynchronous data units and multiple asynchronous data units) that use DCP and...
Page 119 Installing Adjuncts Table 3–2. Single-Line Telephones Model Description 2500MMGB Basic desk telephone 2554MMGJ Basic wall telephone 2500YMGK Basic desk telephone with Message light and Recall button; Recall button used instead of switchhook for features that require a switchhook flash. 2500SM Basic desk telephone used with 4A speakerphone 2514BMW Basic desk telephone with built-in headset jack...
Page 120: Single-Line Telephones Supported By Release
Installing Adjuncts Single-Line Telephones in Release 3.0 and Later In Release 3.0 and later, only single-line telephones with positive disconnect are fully supported as system telephones (any single-line telephones, equipped with a ground-start button if necessary, can be used as PFT telephones).
Page 121: Installing Direct Station Selectors
Installing Direct Station Selectors Installing Direct Station Selectors The Direct Station Selector (DSS) is an optional piece of telephone equipment. You can connect up to two DSSs to an MLX-28D or MLX-20L telephone that is programmed as an operator console. Considerations Review the following items before you begin the installation procedure.
Page 122 Installing Direct Station Selectors To connect a DSS, follow the steps below. If you are connecting two DSSs to the telephone, unpack the second DSS before you start. 1 Adjust the angle of the DSS. The DSS is packed fully assembled with the deskstand in the low position.
Page 123: Connecting One Or More Dsss
Installing Direct Station Selectors D8AC LINE DSS 1 DSS 2 MLX Telephone D8AC LINE MLX Telephone DSS 2 DSS 1 Figure 3–28. Connecting One or More DSSs 4 Wire the telephone to the DSS unit(s). See Figure 3–28. a Remove the handset from the telephone, then place the telephone face down on a flat surface to the right of the upside-down DSS unit(s).
Page 124: Wiring For Auxiliary Power
Installing Direct Station Selectors AC Power Outlet Wall Jack D6AP Power Supply 400B2 Adapter MLX-20L Home More Menu Inspct Message Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop OPER Speaker Hold Figure 3–29. Wiring for Auxiliary Power 5 Turn the telephone and the DDS unit(s) face up with the telephone now to the left of the DDS unit(s).
Page 125 Installing Direct Station Selectors b Connect one end of the D6AP cord to the 2-conductor (small) modular jack on the 400B or 400B2 adapter, and plug the other end of the D6AP cord into the modular jack of the 406943837 or 406743419 power supply. CAUTION: Do not plug the D6AP cord into the 8-conductor (large) modular jack of the 400B or 400B2 adapter.
Page 126: Assembling Mlx Telephones
Assembling MLX Telephones Assembling MLX Telephones You will need to assemble an MLX telephone before connecting it to the control unit. For all other telephones, skip to “Connecting Telephones to the Control Unit.” Considerations Review the following items before you begin the procedure: MLX telephones are packed with the deskstand in the low position.
Page 127: Adjusting Or Removing The Deskstand
Assembling MLX Telephones Pull Up Away Press Center Tab Figure 3–30. Adjusting or Removing the Deskstand To assemble an MLX telephone, follow the steps below. 1 Remove or adjust the deskstand. See Figure 3–30. If you want to leave the deskstand in the low position, go to Step 2. If you want to adjust the angle of the deskstand, or remove it in order to wall-mount the telephone: a Place the telephone face down on a flat surface.
Page 128: Connecting The Line Cords
Assembling MLX Telephones Adjunct Cord Channel D4BU Connects to TEL/OTHER 400B Jack Line Line MLX-10 MLX-10 Desk Telephone Wall-Mounted Telephone Figure 3–31. Connecting the Line Cords 2 Connect the line cords. See Figure 3–31. a Plug one end of the D8W cord into the LINE jack on the bottom of the phone.
Page 129: Removing The Extension Label
Assembling MLX Telephones MLX-10 Paper Clip Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Hold Speaker Figure 3–32. Removing the Extension Label 3 Connect the handset. Insert one end of the coiled H4DU handset cord into the handset. 4 Label the extension identification card.
Page 130: Labeling The Extension
Assembling MLX Telephones MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Hold Speaker Figure 3–33. Labeling the Extension b Type or write the assigned extension number on the card. See Figure 3–33. c If you are wall-mounting an MLX-10, MLX-10D, or MLX-10DP telephone, go to Step 5.
Page 131: Removing The Handset Holder
Assembling MLX Telephones MLX-10 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3-34. Removing the Handset Holder MLX-10 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3–35. Rotating the Handset Holder 5 Prepare the handset holder for wall-mounting.
Page 132: Replacing The Extension Label
Assembling MLX Telephones MLX-10 555-1234 Volume Feature Transfer HFAI Conf PQRS WXYZ Mute Drop Oper Speaker Hold Figure 3–36. Replacing the Extension Label 6 Replace the extension label and plastic cover. a Insert one end into the slot and snap the other end into place. See Figure 3–36.
Page 133: Mounting The Backplate
Assembling MLX Telephones Jack Plug Jack Guard Mounting Plate 630B Phone Mount Figure 3–37. Mounting the Backplate d Attach the backplate to the wall; see the instructions provided with the 630B Phonemount. e Insert the two short screws provided with the Phonemount into the mounting plate.
Page 134: Routing The Cord Through The Backplate
Assembling MLX Telephones Mounting Plate 630B Figure 3–38. Routing the Cord Through the Backplate Plug the free end of the cord into the LINE jack on the back of the telephone. Route the cord through the cord channel above the jack. See Figure 3–38.
Page 135 Installing Cordless or Cordless/Wireless Telephones b Type or write the button assignments on the card. c Insert the card and replace the plastic cover. Be sure the textured side of the cover is facing you. 9 Adjust the contrast on the telephone’s display. For an MLX-20L telephone, slide the lever on the top of the telephone.
Page 136: Connecting Telephones
Connecting Telephones to the Control Unit The charging base station requires only a three-prong AC outlet that is not connected to a wall switch. The telephone handset must be within range of the radio base. The indoor range is 400 through 600 ft. and the outdoor range is up to 1000 ft.
Page 137 Connecting Telephones to the Control Unit If an MLX telephone or analog multiline telephone is in a different building from the control unit, and is within 1000 ft. (305 m) of the control unit, connect the telephone to the control unit, using two In- Range Out-of-Building (IROB) protectors.
Page 138 Connecting Telephones to the Control Unit WARNING: National and local building codes specify the type of cable required for telecommunication wiring. For example, indoor wiring (DIW cable) cannot be used inside or on top of air plenums or ducts, along hot pipes, or across walkways.
Page 139: Connecting Two Voice Pairs To A Telephone Using A Bridging Adapter (Br-241-B1)
Connecting Telephones to the Control Unit Central Office Lines Bridging Adapter (BR-241-B1) EVEN # Station ODD # Line Telephone Figure 3–39. Connecting Two Voice Pairs to a Telephone Using a Bridging Adapter (BR-241-B1) 3–61 Installing Telephones and Adjuncts...
Page 140: Index
Connecting Telephones to the Control Unit Removing Damaged Connecting Blocks In some cases, a connecting block becomes damaged and must be removed. To remove a damaged connecting block, follow the steps below: 1 Remove the wires or the patch cord from the connecting block. If you have Interconnect Wiring, use long-nosed pliers to remove the telephone wires, and tag the wires with tape to identify their positions.
Page 141: Removing The Connecting Block
Connecting Telephones to the Control Unit Pliers 788 K1 Retainer Tool Figure 3–40. Removing the Connecting Block 3–63 Installing Telephones and Adjuncts...
Page 142: Connecting The Control Unit To The Network Interface
Connecting the Control Unit to the Network Interface The way you connect the control unit to the network interface depends on the type of network interface that is installed. While there are many ways you can do this, the methods discussed in this chapter are usually best. CAUTION: The telephone company is responsible for providing appropriate protection for central office trunks.
Page 143: Wiring
Wiring Wiring The local telephone company should have installed the network interface (the central office trunks) already. Before you install the system, verify that the network interface is the proper type and that it is within 25 ft. (7.6 m) of the control unit.
Page 144: Connecting The Control Unit To The Network Interface
Wiring NOTE: If you need to connect the trunk cords differently from the instructions on the system forms, record each change on Form 2c, System Numbering: Line/Trunk Jacks. See Appendix A, “System Numbering Forms.” Also, you may need to know the interface codes for network facilities. These codes are shown in Table 4–2, by trunk type and adapter type.
Page 145 Wiring When constructing wiring fields between the network interface and the control unit, you must order hardware as individual parts. Do not use Interconnect Wiring or Systimax wiring kits. RJ21X Interface The RJ21X network interface has a female 50-pin (25-pair) amphenol connector, as shown in Figure 4–1.
Page 146: Rj21X Network Interface Connector
Wiring 66-Type Block (RJ21-type) 25-Line Interface Line Tip Ring Phone Number 555-3827 Line 1 555-3828 Line 2 555-3829 Line 3 555-3851 Line 4 Line 5 USOC Line 6 CUSTOMER JACJ NO. 4 Jacks 1 pr. RJ21X Amphonol To/From 1 pr. Plug Control Unit...
Page 147: Rj21X Wiring Field Hardware
Wiring Building the Wiring Field Build the wiring field between the network interface and the control unit using 110AB1-100JP12 termination blocks with modular jacks and associated hardware. Figure 4–2 shows the hardware you need, including 110AB1- 100JP12 termination blocks with modular jacks, 110A1 wire troughs, D-rings, and D2R cords.
Page 148: Rj21X Wiring Field Tools
Wiring AT-8762 D Impact Tool 110 Impact Tool 788J1 788 K1 Retainer Tool Spudger Modular Plug Pressers Figure 4–3. RJ21X Wiring Field Tools To connect the RJ21X network interface to the control unit, follow the steps below. Figure 4–3 shows the tools you need. 1 For each piece of hardware, drill two diagonally opposite holes into the backboard, allowing for a 1/16-inch (1.6 mm) space between each piece of hardware.
Page 149: Using The D-Impact Tool To Seat The Conductors
Wiring 3 If necessary, repeat Steps 1 and 2 for a second column. 4 Run the 25-pair amphenol cable on the RJ21X interface to the termination blocks. If more length is needed, use an A25D male-connector, single-ended, 25-pair, nonplenum cable. 5 Mount the D-rings to properly dress the wires, as needed.
Page 150 Wiring 8 Test the central office trunks for proper connection. See “Testing Trunks,” later in this chapter, for instructions. 9 Label the network interface jacks, control unit module jacks, termination blocks, and D2R cords. See “Labeling Trunks,” later in this chapter, for instructions. 10 For each trunk, plug one end of a D2R cord into the designated jack on the termination block and the other end into the line/trunk jack on the proper control unit module.
Page 151: Rj11 And Rj14 Interfaces
Wiring RJ11 and RJ14 Interfaces RJ11 and RJ14 interfaces are connected to the control unit similarly. However, note the following differences: RJ11 connects one central office trunk per jack. RJ14 connects two trunks per jack. Plug a 267C-type adapter into each RJ14 jack. You need D2R cords for RJ11 jacks.
Page 152 Wiring CAUTION: Incorrect wiring can damage the ports and cause them to stop functioning. Make sure you use the proper cords. For all GS/LS modules, do the following: Use a D2R cable from an RJ11. Do not use the Brand-Rex Quad cable from an E66 block. If you cannot avoid using the Brand-Rex Quad cable, reverse the tip and ring leads at the E66 block to correct the mismatch.
Page 153: Testing Trunks
Testing Trunks CAUTION: Be careful not to connect tie trunks to GS, LS, or DID ports. Since all the jacks on the termination block are 8-wire jacks, it is possible to interchange tie trunk wires with GS, LS, or DID wires accidentally. RJ48C/X Interface The RJ48C/X interface terminates a DS1 trunk at the customer’s premises.
Page 154 Testing Trunks 2 If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection. If adapters and wiring are in working order but you still do not hear a dial tone, notify the AT&T Service Center acting as the customer’s agent.
Page 155: Labeling Trunks
Labeling Trunks 6 If you find a central office trunk that does not have dial tone, check for a bad adapter or loose connection. If adapters and wiring are in working order but you still do not hear dial tone, notify the AT&T Service Center acting as the customer’s agent.
Page 156: Installing The Channel Service Unit
Installing the Channel Service Unit Installing the Channel Service Unit The Channel Service Unit (CSU) provides the interface between the 100D module and the DS1 facilities. The system supports three basic models: ACCULINK 3150 CSU (You may also install an ACCULINK 3160 or 3164 CSU;...
Page 157 Installing the Channel Service Unit The front-panel LEDs are labeled and colored differently from the ESF T1 CSU. The NETWORK connectors on the rear of the ACCULINK models are 8-pin modular jacks (RJ48C) instead of male 15-pin D-connectors. Cables are shipped with the units for the CSU-to-Smart Jack connection.
Page 158: Front Panel
Installing the Channel Service Unit Paradyne ACCULINK NET EQPT OK FAIL TEST SIG OOF ALRM EER SIG OOF ALRM PDV BPV EQPT 3150 NETWORK Figure 4–6. 3150 Front Panel POWER AUX PORT COM PORT MODEM NETWORK CLASS 2 INPUT CAUTION: AUX PORT OR COM PORT MUST NOT BE CONNECTED TO PSTN CR T1 NETWORK Figure 4–7.
Page 159: Installing The Pc, Cat, Or Printer
Installing the PC, CAT, or Printer Once you complete the installation procedures presented in the previous chapters, you can connect a Station Message Detail Recording (SMDR) or Call Accounting Terminal (CAT) printer and a personal computer (PC), or a CAT and CAT printer, to the system. Connecting a PC to the Control Unit You can use a PC with MS-DOS 3.3 or higher and SPM 4.15 for SMDR, system programming, or maintenance.
Page 160 Connecting a PC to the Control Unit Connecting a PC Within 50 Feet Use this procedure to connect a PC to the control unit when the PC is within 50 ft. (15.2 m) of the control unit. You need the following hardware for this procedure: 355AF adapter D8W cord EIA-232-D cable (optional)
Page 161: Connecting A Pc Within 50 Ft. (15.2 M)
Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack Turn er befo inse rting remo ving ules AG INPUT EIA-232-D 355AF Control Unit Adapter Figure 5–1. Connecting a PC Within 50 ft. (15.2 m) 5–3 Installing the PC, CAT, or Printer...
Page 162 Connecting a PC to the Control Unit Connecting a PC More Than 50 Feet (15.2 m) Away Use this procedure to connect a PC to the control unit when the distance is 50 ft. (15.2 m) or more. NOTE: If you are installing the PC in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks.
Page 163 Connecting a PC to the Control Unit To connect a PC 50 ft. (15.2m) or more distant, follow the steps below. See Figure 5–2. 1 Plug one end of a D8W cord into the ADMIN jack on the control unit. 2 Plug the other end of the D8W cord into a 355AF adapter.
Page 164: Connecting A Pc More Than 50 Ft. (15.2 M) Away
Connecting a PC to the Control Unit Processor Module SMDR Jack ADMIN Jack 355AF Adapter Crossover Cable EIA-232-D Tur n er befo inse rting ovin ules AG INPUT Z3A2 ADU ADU Crossover Cable Control Unit 400B2 D6AP Power 2012D-50M Adapter 4 Pair Plug Transformer AC Outlet...
Page 165: Connecting A Printer
Connecting a CAT to the Control Unit Connecting a CAT to the Control Unit The Call Accounting Terminal (CAT) is a stand-alone unit that provides call accounting information. It connects to the SMDR jack on the control unit and links the control unit to the CAT printer. The connection of the CAT to the control unit depends on the distance and whether the CAT and control unit share the same AC outlet.
Page 166 Connecting a Printer to the Control Unit AT&T Call Accounting Terminal (CAT) Printer AT&T Call Accounting System Printer AT&T Applications Printer NOTE: The AT&T 570 printer is not compatible with the system. Printer connection varies depending on the printer model, whether the printer is grounded on the same AC outlet as the control unit, and whether the printer is within 50 ft.
Page 167 Connecting a Printer to the Control Unit Connecting a CAT and Printer on the Same AC Outlet Use this procedure to connect a CAT and CAT serial printer into the same AC outlet as the control unit, provided the CAT is fewer than 14 ft. (4.27 m) and the printer is fewer than 50 ft.
Page 168: Connecting A Cat And Printer On The Same Ac
Connecting a Printer to the Control Unit CAT PLUS Connections Using Same AC Outlet D8W-87 CAT PLUS Terminal SMDR Port Long Cord Z200A Filter Short Cord CAT Printer Figure 5–3. Connecting a CAT and Printer on the Same AC Outlet Connecting a CAT and Printer on a Different AC Outlet If the printer is not grounded to the same AC outlet as the control unit or CAT...
Page 169 Connecting a Printer to the Control Unit NOTE: If you are installing the printer in a different room than the control unit, make sure that both locations have working wall outlets and wall jacks, and that the building wiring has been connected so that the wall jacks in each location connect with each other.
Page 170 Connecting a Printer to the Control Unit Follow the steps below to make the connections at the control unit. Refer to Figure 5–4 throughout the procedure. 1 Plug the short end of a Z200A EMI cord into the SMDR jack on the control unit.
Page 171: Outlet
Connecting a Printer to the Control Unit CAT PLUS Connections Using Z3A2 ADU With Different AC Outlets M8AJ-87 Equivalent *ADU Arrangements* To Z3A4 ADU MERLIN Male M8AJ-87 LEGEND Tele SMDR Z200A 355A ZA3A2 ADU Wall M7U-87 Female 2012D EIA Crossover Transformer Outlet D6AP-87...
Page 172 Connecting a Printer to the Control Unit To make the connections at the printer, follow the steps below. See Figure 5–4. 1 At the printer location, plug one end of a D6AP cord into a 2012D-50M transformer, or follow the instructions in Step 9 above. 2 Plug the other end of the D6AP cord into the lower jack on a 400B2 power adapter.
Page 173 Connecting a Printer to the Control Unit Connecting a Printer Within 50 Feet (15.2 m) If the printer is within 50 ft. (15.2 m) of the control unit and is connected to the same 117-V AC branch as the control unit, use this procedure to connect a printer to the control unit.
Page 174: Connecting A Printer Within 50 Ft. (15.2 M)
Connecting a Printer to the Control Unit Processor Module SMDR Jack Z200A Tur n inse er bef rtin g ovin mo dule Filter AG INPUT 355AF Adapter Control Unit EIA-232-D SMDR Printer Figure 5–5. Connecting a Printer Within 50 ft. (15.2 m) To connect a printer within 50 ft.
Page 175 Connecting a Printer to the Control Unit Connecting a Printer 50 Feet (15.2 m) or More Away Use this procedure to connect a printer to the control unit if the following conditions apply: The printer is not a CAT printer connected to a CAT. The printer is 50 ft.
Page 176 Connecting a Printer to the Control Unit 248B adapter D8W cords D6AP power cord EIA-232-D cable 4-pair plug-ended cable To connect a printer 50 ft. (15.2 m) or more away from the control unit, follow the steps below. See Figure 5–6. 1 Plug the short end of a Z200A EMI cord into the SMDR jack on the control unit.
Page 177: Connecting A Printer More Than 50 Ft. (15.2 M)
Connecting a Printer to the Control Unit Processor Module Z200A EMI Filter 355AF Adapter EIA Crossover Cable Tur n inse er befo rting ovin ules M8AJ-87 AG INPUT Adapter Z3A2 ADU Control Unit ADU Crossover Cable D6AP SMDR 400B2 Power Jack 2012D-50M Adapter...
Page 178: Connecting The 248B Adapter And The 2012D Transformer
Connecting a Printer to the Control Unit 248B Adapter 2012D Transformer Transformer with 248B Adapter D6AP Cord Figure 5–7. Connecting the 248B Adapter and the 2012D Transformer 9 Plug the other end of the D6AP cord into the 2012D-50M transformer. If you are working with a 248B adapter and 2012D transformer instead of a 2012D-50M transformer, plug the D6AP cord into the jack on the 248B adapter, and then connect the spade-tip wires on the 248B adapter to the...
Page 179 Connecting a Printer to the Control Unit If the 400B2 is plugged into a wall jack, make sure that building wiring has been set up so that the wall jack for the control unit can communicate with the wall jack for the printer. If the 400B2 is plugged into a BR1A-4P adapter, 102 connecting block, or 103 connecting block, use 4-pair plug-ended cable to connect the BR1A-4P adapter (or connecting block) to the wall jack for...
Page 180: At&T 572 Printer Options
Connecting a Printer to the Control Unit Table 5–1. AT&T 572 Printer Options Function Menu Status FORM LENGTH LQ or NLQ BUZZER FONT BUILT-“IN” RESOLUTION BUFFER ON-“LINE” PW ON MODE ON-“LINE” DIRECTION BI-DIR.1 BUFFER FULL LF + CR P. E. ACTIVE AUTO CR CR + LF...
Page 181 Connecting a Printer to the Control Unit Table 5–1, Continued Function Menu Status CHAR. SET (G0,GL) CHAR. SET (G1, GR) CHAR. SET (G2) CHAR. SET (G3) “LINE” DRAWING OFF-“LINE” STATE ALL RECEIVE RTS TIMING OVER RUN DATA BIT PROTOCOL XON/XOFF* STOP BIT PARITY 1200...
Page 182: At&T 475/476 Printer Dip Switch Settings
Connecting a Printer to the Control Unit Table 5–2. AT&T 475/476 Printer DIP Switch Settings* Switch 1 Switch 2 Switch 21 DIP 1-Open DIP 1-Open DIP 1-Open DIP 2-Closed DIP 2-Open DIP 2-Open DIP 3-Open DIP 3-Open DIP 3-Open DIP 4-Open DIP 4-Open DIP 4-Closed DIP 5-Closed...
Page 183: At&T Cat Printer Dip Switch Settings
Connecting a Printer to the Control Unit Table 5–3. AT&T CAT Printer DIP Switch Settings* Switch 1 Switch 2 Control Switch DIP 1-On DIP 1-On DIP 1-Off DIP 2-On DIP 2-On DIP 2-Off DIP 3-On DIP 3-Off DIP 3-Off DIP 4-On DIP 4-Off DIP 4-Off DIP 5-On...
Page 184: Connecting Data Equipment
Connecting Data Equipment This chapter explains how to set up data stations. A data station sends and/or receives data. If the data station includes a telephone, the station can also send and receive voice. If the system includes both modem and terminal adapter data stations that need to communicate with each other, then you need to set up a modem pool for those data stations.
Page 185: Data Station Configurations
Data Stations Table 6–1. Data Station Configurations Type of Telephone GPA or Station (for voice) Analog voice Analog multiline Modem Terminal, PC, fax (cannot and modem telephone and dial), optical scanner, or data BR-241-B1 host computer bridging adapter Modem None None Modem Terminal, PC, fax, credit...
Page 186 Data Stations NOTES: 1. The analog voice and modem data station requires a bridging adapter to connect the telephone to the two adjacent analog extension jacks. 2. The terminal adapter data-only station requires a terminating resistor adapter to connect the terminal adapter to the MLX extension jack. 3.
Page 187 Data Stations Terminal Adapter Data Stations A terminal adapter data station uses a 7500B or ExpressRoute data module to convert MLX voice signals and DTE digital signals to the digital transmission signaling standard, so that it can send and receive digital signals. This type of station requires PRI facilities to send and receive data to and from digital data stations that are outside the system.
Page 188: N Analog Voice And Modem Data Stations
Analog Voice and Modem Data Stations Analog Voice and Modem Data Stations Figure 6–1 shows the equipment configuration for an analog voice and modem data station. GPA Settings The switch on the back of the General Purpose Adapter (GPA) used in Step 4, provides two settings, Automatic and Basic (Join is not used).
Page 189 Analog Voice and Modem Data Stations If you are not sure, see the customer’s system manager or the documentation packaged with the modem, data communications software, and data terminal. 3 Connect the modem to the GPA. a Plug one end of a D4BU cord into the TEL/EQUIP jack on the GPA. b Plug the other end into the modem as indicated in the modem’s documentation.
Page 190: Analog Voice And Modem Data Equipment Configuration
Analog Voice and Modem Data Stations 408, 408 GS/LS, or 008 Module Two adjacent Analog Extension jacks CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord STATION BR-241-B1 Bridging Adapter EVEN D8W cord LINE jack D8AC cord TEL/OTHER jack VT jack AC Outlet...
Page 191: N Modem Data-Only Stations
Modem Data-Only Stations Modem Data-Only Stations Figure 6–2 shows the equipment configuration for a modem data-only station. To set up a modem data-only station, follow the steps below: 1 If using an external modem, use an EIA-232-D cable to connect the modem to the serial port on the data terminal.
Page 192: Modem Data-Only Equipment Configuration
Modem Data-Only Stations 008 OPT Module 012 Module Tip Ring Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES AC Outlet D4BU cord LINE jack EIA-232-D Cable Modem SERIAL connector AC Outlet Figure 6–2. Modem Data-Only Equipment Configuration 6–9 Connecting Data Equipment...
Page 193: Modem Data And Mlx Voice Equipment Configuration
MLX Voice and Modem Data Stations MLX Voice and Modem Data Stations Figure 6–3 shows the equipment configuration for an MLX voice and modem data station. 008 MLX or 408 GS/LS-MLX Module Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord...
Page 194 MLX Voice and Modem Data Stations To set up a modem data and MLX voice station, follow the steps below: 1 Use an EIA-232-D cable to connect the serial port on the data terminal to the modem. For a data terminal that has both COM1 and COM2 jacks, make sure you use the one designated for data transmission.
Page 195: N Mlx Voice And Terminal Adapter Data Stations
MLX Voice and Terminal Adapter Data Stations MLX Voice and Terminal Adapter Data Stations Figure 6–4 shows the equipment configuration for MLX voice and terminal adapter data station. The configuration shown in Figure 6–4 is for asynchronous terminal adapter data transmission. For information on setting up synchronous terminal adapter data stations, see “Video Conferencing Data Stations,”...
Page 196: Mlx Voice And Terminal Adapter Data Equipment Configuration
MLX Voice and Terminal Adapter Data Stations 5 Connect the terminal adapter to the MLX telephone. a Plug one end of a D8W cord into the PHONE jack on the terminal adapter. b Plug the other end into the LINE jack on the MLX telephone. 008 MLX or 408 GS/LS-MLX Module...
Page 197: Connecting Data Equipment
Terminal Adapter Data-Only Stations 6 Connect the terminal adapter data module to the control unit. a Plug one end of a D8W cord into the LINE jack on the terminal adapter. b Plug the other end into the appropriate MLX extension jack. See Form 2a, System Numbering: Extension Jacks for the appropriate module and extension jack.
Page 198 Terminal Adapter Data-Only Stations a Use a D8W cord to connect the 440A4 terminating resistor adapter to the LINE jack on the terminal adapter. b Use a second D8W cord to connect the other end of the adapter to the appropriate MLX extension jack.
Page 199: Terminal Adapter Data-Only Equipment Configuration
Terminal Adapter Data-Only Stations 008 MLX or 408 GS/LS-MLX Module Extension jack CAUTION TURN OFF POWER BEFORE INSERTING OR REMOVING MODULES D8W cord 440A4 (100 ) Terminating Resistor Adapter LINE jack PORT 1 Terminal Adapter Data EIA-232-D Terminal POWER Cable SERIAL connector WP90110-L7...
Page 200: N Video Conferencing Data Stations
Video Conferencing Data Stations Video Conferencing Data Stations You can use the terminal adapter with a Multipurpose Enhancement Board for synchronous data communication. This type of station allows data transmission at speeds of 56 or 64 kbps. This section is only a guideline for connecting video conferencing equipment to the system.
Page 201 Video Conferencing Data Stations Two Shore Microsystems SM-100EIA-232/V.35 converters (or equivalent) Cables: — Two male/male EIA-232-D cables, 8 ft. (24 m), to connect the PORT 1 connectors on the terminal adapters to the EIA-232/V.35 converters — Two male/male V.35 DB-37 cables, 8 ft. (24 m), to connect the V.35 communication ports on the video codec to the EIA-232/V.35 converters —...
Page 202: Video Conferencing Configuration
Video Conferencing Data Stations 008 MLX or 408 GS/LS-MLX Module 100D Module D8W cord Two MLX extension jacks B8ZS DS1 line/trunk jack LINE jack cord Setting MLX-20L D8W cord Home More Menu Inspct 404A Terminating CAUTION 440A4 Resistor 5ESS Volume TURN OFF POWER BEFORE Terminating...
Page 203 Video Conferencing Data Stations To set up the video conferencing configuration, follow the steps below. See Figure 6-6. 1 Plug one end of a D8W cord into the LINE jack on each of the terminal adapter. 2 Connect the other end of each D8W cord. If Data Form 1b indicates that you are to install MLX telephones, plug the D8W cords into the MLX extension jacks specified on Data Form 1b, then go to Step 4.
Page 204: Terminal Adapter Settings
Video Conferencing Data Stations 7 If it is not already connected, connect the CSU to the 100D module on the control unit and to the 5ESS or 4ESS exchange switch. See “Installing the Channel Service Unit” in Chapter 4. 8 When you are ready to power up the system, plug the power supplies, CSU, video conferencing equipment, and control unit into the AC outlets.
Page 205: Initializing And Testing The System
Initializing and Testing the System When you have finished installation, you are ready to initialize the system as described in this chapter. Initializing the System To initialize a Release 4.0 system, use one of the following methods: Restore from a 4.0 system programming disk or Translation memory card.
Page 206 Initializing the System Programming Guides The following guides are available to assist you: Programming Summary for quick-reference procedures (document number 555-630-111) System Programming for detailed procedures (document number 555- 630-140, in the binder accompanying this one) System Programming and Maintenance (SPM) for detailed SPM procedures (document number 555-630-140, in the binder accompanying this one) Restoring from the Translation Memory Card...
Page 207: N Testing The System
Setting the Time and Date 2 Use SPM and the system programming disk to perform the Restore procedure. See System Programming and Maintenance (SPM) for instructions. NOTE: You must restore the system using the system programming (or backup) disk or memory card whenever a frigid start (System Erase) occurs. Setting the Time and Date If the Control Unit Diagram indicates that you should set the time and date, do so before you test the system.
Page 208 Testing the System If you hang up during any of these procedures, test mode ends automatically. Keep the following in mind when using the speakerphone: If the Mute button is pressed before the Speaker button, the Mute LED cannot be turned off; it winks. The Mute and Speaker LEDs remain steady during test mode.
Page 209 Testing the System 6 To test the red Message light, press a fixed-feature button without an LED (such as Transfer, Conf, or Drop) or any dialpad button. The Message light should turn off. 7 Hang up the handset to leave test mode. Testing MLX Display Telephones While the MLX display telephone is in test mode, follow the steps below to test the display buttons:...
Page 210 Testing the System 5 Hang up. The control unit should send a ring burst, and the Message light on the 2500 telephone should turn on. 6 Turn off the Message light. Dial the appropriate feature code. Testing Telephones for Dial Tone To test for dial tone, follow the steps below: 1 Press an ICOM or SA button (depending on the mode of operation).
Page 211 Testing the System Testing Analog Multiline and Single-Line Telephones To test the basic operation of analog multiline and single-line telephones, follow the steps below: 1 If you are testing a multiline telephone, press an ICOM or SA button. 2 Pick up the handset and wait for dial tone. 3 Dial the extension number of another working telephone.
Page 212 Testing the System Testing Ground-Start and Loop-Start Trunks (Hybrid/PBX Systems Only) To test the GS and LS outgoing and incoming trunks at a telephone, follow the steps below: 1 Dial followed by the trunk ID number (01 through 80). You should hear dial tone for a working trunk, a reorder tone for a DID trunk or an invalid trunk number, or a busy tone if the trunk is in use.
Page 213 Testing the System Testing Tie Trunks Before you test tie trunks, make sure that the tie trunks for the system are connected and properly programmed. Have someone at the far end ready to place and receive calls throughout the testing procedures listed below. The tie trunk testing procedures in this section are as follows: Automatic-start two-way (both incoming and outgoing) Automatic-start incoming only...
Page 214 Testing the System To test incoming automatic-start tie-trunks, follow the steps below: 1 At the far-end tie-trunk site, have someone pick up the handset and dial a tie trunk assigned to a button on your telephone. Your telephone should ring, and the LEDs next to the tie-trunk button should respond as follows: the red LED should turn on, and the green LED should flash.
Page 215 Testing the System Testing Two-Way Dial-Repeating Tie Trunks For two-way dial-repeating tie trunks, perform both the incoming and outgoing dial-repeating tie trunk tests. Testing Incoming Dial-Repeating Tie Trunks Perform this test for dial-repeating tie trunks that are two-way or incoming only.
Page 216 Testing the System 2 Pick up the handset. (In Hybrid/PBX systems with pooled tie trunks, press an SA button and dial the pool dial-out code.) The green LED next to the selected button lights. 3 Dial the tie-trunk number of the extension where someone is waiting for your call.
Page 217 Testing the System If any feature does not work properly, check system programming. You can run these tests easily from an MLX telephone or an analog multiline telephone. ARS and SMDR Tests If ARS patterns have been programmed, you can test routing by placing toll calls and checking the trunk indicated on the SMDR printout.
Page 218 Testing the System 3 At the ringing telephone, have someone pick up the handset and verify that you have good two-way communication. 4 Repeat Steps 2 and 3 for each calling group. 5 Make additional calls to check each member of each calling group. 6 At any telephone, pick up the handset and dial the group extension number.
Page 219 Testing the System 3 Pick up the handset at the covering telephone and verify that you have good two-way communication. 4 Hang up the handset at the covering telephone. 5 Check both Individual and Group Coverage. Testing the DSS At each Direct Station Selector (DSS), check that all lights are operational. Then use the DSS to call a telephone in the system.
Page 220 Testing the System 8 Test telephones that are programmed for Night Service with Outward Restriction. a Pick up a handset on a restricted telephone and verify that outside calls are not allowed. b Using the password, make an outside call. c Hang up the handset.
Page 221 Testing the System 1 Pick up the handset at the test telephone and dial the number for a particular zone. If ZoneMate 9 paging equipment is in use with PagePac 20, get an acknowledge tone first and then dial the zone code to make an announcement.
Page 222: Ground-Start Button
Testing the System Testing the Power Failure Transfer Jacks To test a power failure transfer (PFT) jack for proper operation, the outside line numbers to the module’s line/trunk jacks must be assigned and the trunks must be operational. A PFT telephone on a GS line must have a GS button attached to the telephone.
Page 223 Testing the System 6 If the telephone is connected to a GS trunk, push the GS button attached to the telephone again. 7 Dial an outside number—make sure someone can answer the call. 8 After the call is answered and you have verified that you have good two- way communication, tell the person the telephone number assigned to the outside line bridged by the PFT jack to which you are connected.
Page 224 Installing the Control Unit’s Housing If you hear dial tone after one to three seconds of silence, proceed with this test. 4 Dial You should hear a dual-tone multifrequency (DTMF) signal as each button is pressed. When you finish dialing, you should hear a 3-beep confirmation tone. 5 Repeat the test for each TTR.
Page 225 Installing the Control Unit’s Housing Top cover Empty module Figure 7–2. Installing the Control Unit Top Cover 7–21 Initializing and Testing the System...
Page 226: Installing The Control Unit
Installing the Control Unit’s Housing Installing the Front Cover To install the front cover, see Figure 7–3 and follow these steps: 1 Hook the top of the front cover onto the top cover. 2 Push down on the bottom of the front cover until it locks securely on the base of the wire manager on the modules.
Page 227: Installing Applications
Installing Applications This chapter provides installation guidelines and documentation references for the applications that the system supports. You can install the following software and hardware products on the system. See the documentation packaged with each application for detailed installation instructions. Stand-alone products Call Accounting Terminal (CAT) ¨...
Page 228: Receivers
Voice Messaging Systems and Touch-Tone Receivers Call Management System (CMS) PassageWay Direct Connect Solution for Microsoft Windows System Programming and Maintenance (SPM) Integrated Solution III (IS III) UNIX System-based products AUDIX Voice Power IS III Call Accounting System (IS CAS) System Programming and Maintenance (SPM) IS III Fax Attendant System IS III Security Alert:...
Page 229 Voice Messaging Systems and Touch-Tone Receivers Considerations You must connect applications that use mode codes to integrated VMI ports. Applications that do not use mode codes, such as AT&T Attendant, connect to generic VMI ports. The T/R ports on 012 or 016 basic telephone modules are programmed as either generic VMI or integrated VMI.
Page 230: Automated Document Delivery System
Automated Document Delivery System Automated Document Delivery System Automated Document Delivery System (ADDS) is a computer-based system for faxing documents. ADDS stores the documents in a database and automatically faxes them on request 24 hours a day. Prompts guide a caller using a touch-tone telephone through the process of selecting a document and indicating the fax number where he or she will receive the information.
Page 231: N Call Accounting System
Call Accounting System For backup, one of the following is required: AT&T 705 MT Multitasking Terminal AT&T 6386/SX WGS (or compatible) with ProComm Plus software. See the AT&T Automated Document Delivery System (ADDS) Administrator’s Guide for installation instructions. Call Accounting System Call Accounting System (CAS) is ideal for medium and large companies that want to manage telephone usage and control costs by tracking calls placed from and received by the system.
Page 232 Call Accounting System Hardware and Software Requirements A typical CAS Plus V3 system consists of the following: An approved DOS PC with: 640K RAM Hard disk drive with at least 3 MB of available space for the application software Parallel printer output Serial SMDR input One parallel printer D8W cord and 355AF adapter connecting the SMDR port on the...
Page 233 Call Accounting System For communications using CAS for Windows, the following components are recommended: For a single-site system, one parallel port and two built-in serial ports (DB9 for direct switch connection and DB25 for other connections) For a multi-site system, one parallel port and a four-port Equinox Mark-IV board with four RJ45 connections for direct switch hookup For remote diagnostics, a Remote Maintenance Board If a modem is used, an AT&T COMSPHERE 3830 or compatible...
Page 234: N Call Accounting Terminal
Call Accounting Terminal CAS Documentation Call Accounting System Plus V3 Installation Call Accounting System Plus V3 Administration and Operation Call Accounting System for Windows Installation, Administration, and Operation Call Accounting Terminal Call Accounting Terminal (CAT) Plus is a stand-alone application that provides accurate and flexible call accounting at a low cost.
Page 235: Call Management System
Call Management System Hardware Requirements The following hardware is required for CAT installation: Call Accounting Terminal, CAT Plus Serial printer (AT&T CAT Printer is recommended) connected by a Z200A EMI cable to the PRINTER jack of the CAT D8W cord and 355AF adapter connecting the SMDR port on the communications system to the SMDR jack of the CAT A summary of the installation procedure is provided below: 1 Before connecting the CAT, set the 10 CAT switches to establish the...
Page 236 Call Management System Considerations You cannot connect a CMS in Behind Switch mode. If a business requires more than 28 lines or employs more than 28 agents, you can install up to two CMSs on a system to handle a second set of lines. CMS operates on a dedicated PC with DOS, version 3.3 or higher.
Page 237 Call Management System To play music for waiting callers, you must attach a Music On Hold (MOH) product that is compatible with an MOH coupler. NOTE: If the customer uses equipment that rebroadcasts music or other copyrighted materials, the customer may be required to obtain a copyright license from and pay license fees to a third party such as the American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI).
Page 238: N Conversant
CONVERSANT See the CMS documentation for a list of optional hardware that you can use with CMS. CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls. The control unit permits the connection of two CMS applications, and each application can have one PC.
Page 239 CONVERSANT Security Alert: Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A following Maintenance and Troubleshooting for more information. Consideration CONVERSANT supports a maximum of 24 channels of analog ports, or up to 6 IVP4 boards.
Page 240: Integrated Solution Iii
Integrated Solution III CONVERSANT Intro Documentation CONVERSANT Intro Application Support Software Installation Guide CONVERSANT Intro Application Support Software User’s Guide Integrated Solution III Integrated Solution III (IS III) is a complete package of UNIX System-based voice processing and call analysis software that helps to manage telephone usage and costs.
Page 241 Integrated Solution III For AUDIX Voice Power, you cannot use an 008 OPT module. If IS III includes AUDIX Voice Power (or Fax Attendant) when users receive voice mail (or fax mail) messages, the Message LEDs on their telephones light (as long as a mailbox or fax mailbox has been assigned to each of those telephones).
Page 242 Integrated Solution III The Master Controller III is a tower 20-MHz 486-SX PC with six available EISA bus slots (with the tape drive installed). It has 8 MB of RAM memory, either 200- or 500-MB hard disk drive, and a 250-MB streaming tape drive. The following hardware is also required: A 355AF adapter for connecting the Master Controller to the serial port on the control unit if they are within 50 ft.
Page 243 AT&T Attendant AT&T Attendant AT&T Attendant is a stand-alone application that provides operator-like services through the use of prerecorded messages and electronic switching. Security Alert: Products that are connected through a voice port must be properly restricted to prevent toll fraud. See Appendix A following Maintenance and Troubleshooting for more information.
Page 244: Merlin Mail
MERLIN MAIL Hardware Requirements AT&T Attendant requires connection to an 012 or 016 basic telephone module. You can use up to eight jacks on an 012 basic telephone module or up to 16 jacks on an 016 basic telephone module for AT&T Attendants. If you use all eight jacks on an 012 module for AT&T Attendant, you cannot connect any other devices to the module.
Page 245: Installing Applications
MERLIN MAIL The number of incoming trunks and subscribers programmed for Automated Attendant service and the number of busy-hour calls determine how many MERLIN MAIL Voice Messaging System jacks are required for the user’s system. See Table 8–2. Table 8–2. MERLIN MAIL Ports Required Number of Jacks Required Incoming Trunks 1 to 6...
Page 246 MERLIN MAIL Callers who dial from rotary telephones cannot use MERLIN MAIL features. The system may need more touch-tone receivers if: Single-line telephone users do not get a dial tone. MERLIN MAIL fails to transfer calls. Calls fail to ring or go to coverage prematurely. Message-waiting lights fail to light.
Page 247: Merlin Pfc
MERLIN PFC Modem cable with a 9-pin connector at one end and a 25-pin connector at the other end to connect the remote maintenance device to the serial port on the MERLIN MAIL Voice Messaging System unit D4BU modular cords (two for a 2-port system or four for a 4-port system, plus one for the remote maintenance device) 012 or 016 basic telephone module For more information, consult MERLIN MAIL Voice Messaging System for the...
Page 248 MERLIN PFC You should remove the Voice Announce feature from the fax extension. If the dedicated fax line is shared for outgoing calls only, you must program the Ringing option to No Ring at every extension except the MERLIN PFC fax extension.
Page 249: N Passageway Direct Connect Solution
PassageWay Direct Connect Solution Hardware Requirements The MERLIN PFC telephone requires two analog ports: one for the voice line and one for the fax line. The telephone wiring between the control unit and the MERLIN PFC telephone must be installed in the same building. For more information, consult MERLIN PFC Telephone Phone-Fax-Copier Installation and Maintenance Guide.
Page 250 PassageWay Direct Connect Solution AT&T Buzz. An application that enables users to manage incoming calls (answer, hold, or drop) and view the calling party number (Caller ID) for each incoming call at their telephones. Considerations MERLIN LEGEND Communications System Release 3.0 or later is required for caller identification display capabilities.
Page 251 System Programming and Maintenance (SPM) A Windows-compatible pointing device (a mouse or trackball is recommended) Microsoft Windows, version 3.1 or later PassageWay adapter 9-pin to 25-pin adapter for 9-pin serial ports 4-ft., 4-pair, keyed modular telephone cord (D8AC) For more information, consult PassageWay Solution User’s Guide. System Programming and Maintenance (SPM) System Programming and Maintenance (SPM) is a DOS-based software...
Page 252 System Programming and Maintenance (SPM) A printer connected to the PC with SPM can print system programming reports. Reports can also be sent to the printer that is connected to the SMDR port on the control unit. However, SMDR information may be lost while system programming reports are printed through the SMDR jack.
Page 253: Upgrading The System
Upgrading the System To upgrade to Release 4.0, you need: SPM Version 4.15 or higher The version number of the SPM software currently installed (if any) One of the following: – Release 4.0 processor module (when converting from Release 2.1 or earlier.) –...
Page 254: Backing Up System Programming
Backing Up System Programming 4 Upgrade the control unit. See “Upgrading the Control Unit,” later in this chapter, for instructions. 5 If the current system programming is to be used in the upgraded system, convert the backup file and restore system programming. See “Completing the Upgrade,”...
Page 255: Removing The Control Unit Housing
Removing the Control Unit Housing Removing the Control Unit Housing Remove the control unit housing as described below. See Figure 9–1. For a MERLIN II or a MERLIN LEGEND (Release 2.1 or later) Communications System: 1. Remove the front housing from each carrier by pulling the bottom- front towards you, and lifting it up as shown in Figure 9–1.
Page 256: Removing The Control Unit Housing
Removing the Control Unit Housing MERLIN II and MERLIN LEGEND 2.1 and later Communications System MERLIN LEGEND 2.0 and earlier Communications System Housing Clip Housing Figure 9–1. Removing the Control Unit Housing 9–4 Upgrading the System...
Page 257 Powering Down the System Powering Down the System You may need to power down the system to add upgraded equipment to the carrier. CAUTION: Follow these steps in the exact sequence. To power down the system, follow the steps below and see Figure 9–2: 1 Turn off the power supply on the basic carrier.
Page 258: Powering Down The System
Powering Down the System -48 VDC Auxiliary Power Auxiliary Input Power Unit INPUT POWER Input -48 VDC Power Cord Ferrite Ground Cores Wire AUX Power Unit Outlet AC Power Cord Control Unit AC Power Cord Figure 9–2. Powering Down the System 9–6 Upgrading the System...
Page 259: Upgrading The Control Unit
Upgrading the Control Unit Upgrading the Control Unit 1 Do not remove any of the existing carriers. 2 Refer to the Control Unit Diagram on the flip side of System Planning Form 1. If you are installing an expansion carrier, remove the rightmost module from the control unit and put it aside.
Page 260 Upgrading the Control Unit 5 Replace the processor module. See Figure 9–3. Then go to Step 7. NOTE: If the processor module is to be modified for Key mode, perform Step 4 through Step 10 of “Modifying the Processor for Key Mode” before proceeding.
Page 261: Removing A Module From The Carrier
Upgrading the Control Unit Figure 9–3. Removing a Module from the Carrier 9–9 Upgrading the System...
Page 262 Upgrading the Control Unit Replacing the Housing Clips 1 Remove the housing clips from the right side of the module. a Remove the rightmost module from the control unit. See “Removing a Module” in Chapter 2 for instructions. b Using a flat-blade screwdriver, unscrew the upper-right corner of the carrier only far enough to free the clip.
Page 263: Replacing A Module In The Carrier
Upgrading the Control Unit Figure 9–4. Replacing a Module in the Carrier 3 Remove the clips from the left side of the control unit as you did in Step 1; however, make sure you replace the clips before securing the screws again.
Page 264: Modifying The Processor For Key Mode
Modifying the Processor for Key Mode Modifying the Processor for Key Mode To modify the processor for Key mode in Release 3.0 and later, follow the steps below. For earlier releases, see Appendix E in Maintenance and Troubleshooting. Prepare a non-metallic surface, such as a table, on which to work. WARNING: Do not touch the gold connectors on the rear of the processor module.
Page 265: Removing The Processor Module Cover
Modifying the Processor for Key Mode Release Each Catch on Module Remove Cover Processor PROCESSOR MODULE Figure 9–5. Removing the Processor Module Cover 9–13 Upgrading the System...
Page 266: Removing The Processor Module Circuit Board
Modifying the Processor for Key Mode Lift Circuit board Up and Over Processor PROCESSOR MODULE Figure 9–6. Removing the Processor Module Circuit Board 6 Holding the processor circuit board at each end, lift it up and turn it over and away from you. See Figure 9–6. 7 Place the processor circuit board on a flat non-metallic surface.
Page 267: Changing The Key Mode Switch Position To Closed
Modifying the Processor for Key Mode PROCESSOR CIRCUIT BOARD Front Rear CLOSED OPEN (KEY) (PBX) Figure 9–7. Changing the Key Mode Switch Position to Closed 9–15 Upgrading the System...
Page 268: Communications System
Completing the Upgrade Completing the Upgrade 1 Perform a frigid start (System Erase) to ensure that all system programming is returned to default values. from the SPM Maintenance menu: (Line 5, left button) twice See Maintenance and Troubleshooting for more information on System Erase. 2 Convert the backup file .
Page 269 Upgrading from the MERLIN II Communications System 3 Replace old modules and add new modules as specified on the Control Unit Diagram of Form 1, System Planning. See “Installing the Control Unit” in Chapter 2 if you need instructions. 4 Install the Release 4.0 processor module in the carrier. See “Installing the Processor”...
Page 270: N Replacing The Control Unit Housing
Replacing the Control Unit Housing Replacing the Control Unit Housing See Chapter 2, “Installing the Control Unit,” for instructions on replacing the control unit housing for Release 2.1 and later. Release 2.0 or Earlier To install the control unit’s housing, follow the steps below. 1 Place the front panel(s) face down.
Page 271: Installing The Control Unit
Replacing the Control Unit Housing FRONT PANEL MERLIN LEGEND LINE UP WITH THE SEMICIRCLE ON INSIDE OF FRONT PANEL SLIDE TONGUES IN AND PUSH FRONT PANEL UP Figure 9–8. Installing the Control Unit Housing 9–19 Upgrading the System...
Page 272 System Numbering Forms When you change any existing trunk or extension wiring, record information about the wiring on the appropriate system numbering form. This appendix includes examples of all of the system numbering forms, and instructions for completing Form 2a, “System Numbering: Extension Jacks.”...
Page 273: Form 2A, System Numbering: Extension Jacks
System Numbering Forms Form 2a, System Numbering: Extension Jacks Renumber System* 2-Digit Selected Extension Numbers 3-Digit Set Up Space 2-Dig 3-Dig. Ring Voice Mod. Log. Jack Type Set Up Renumber Wire Person, Location, Ext. Ext. Space Label Mail Type Eqpt. Ext.
Page 274 System Numbering Forms The number in the logical ID column refers to the number of the extension jack in the control unit. 1. In the “Eqpt.” (Equipment) column, enter the type of device (such as an MLX-20L console) that is connected to the extension jack. On the second line, enter any attached adjuncts (such as an answering machine).
Page 275: Form 2B, System Numbering:digital Adjuncts
System Numbering Forms Form 2b, System Numbering: Digital Adjuncts Factory-Set Telephone Person, Location, Log. Pass. Set Up 3-digit 2-digit Renumber to Adjuncts 2B Ext. No. Function, and Equipment Type Space 7300 7301 7302 7303 7304 7305 7306 7307 7308 7309 7310 7311 7312...
Page 276: Form 2C, System Numbering: Line/Trunk Jacks
System Numbering Forms Form 2c, System Numbering: Line/Trunk Jacks Music On Hold, Line/Trunk No. __________ Source __________ Maintenance Alarm, Line/Trunk No. ____________________ Loudspeaker Page, Line/Trunk No(s). _____________________ Loop-Start Reliable Disconnect* Incoming Operator Line/Trunk Toll Type Queue Module Jack Type Pool Type (Main Telephone Prefix Req’d...
Page 277: Form 2D, System Numbering: Special Renumbers
System Numbering Forms Form 2d, System Numbering: Special Renumbers Group Calling Pools* (Form 7d) Factory-Set Renumber Factory-Set Renumber (Form 2c) Group ID Number Number Description Label Group Paging Factory-Set Renumber (Form 7b) Number Group ID 7920 7921 Park Zone 7922 Factory-Set Renumber (Form 6a)
Page 278 Unit Load Calculation Worksheet If you determine that you need to recalculate the unit load for any carrier, use the instructions on the following worksheet. NOTE: You should have a separate copy of the worksheet for each carrier. See “Unit Loads” in Chapter 1 for information on recalculating unit loads.
Page 279: Unit Load Worksheet
Unit Load Calculation Worksheet Unit Load Worksheet 1. Number of modules in carrier (excluding power supply and processor: __________ If fewer than five, power is adequate. If five or six, continue to Step 2. 2. Key or Behind Switch mode only: Square Modified Indicate configuration of lines;...
Page 280 Unit Load Calculation Worksheet 5. Calculate the estimated unit loads. Module Unit Load = Total 12.0 008 MLX 13.5 008 OPT 12.8 100D 400 EM 400 GS/LS/TTR 12.0 408 GS/LS 12.0 408 GS/LS-MLX 13.5 800 NI-BRI 800 GS/LS 800 GS/LS-ID 800 DID Total Estimated Unit Load If the total is less than or equal to 54, any power supply module is...
Page 281 Unit Load Calculation Worksheet 6. Calculate the actual carrier unit load. Unit Load = Total Hybrid/PBX or Modified Equipment Square Network Access Lines GS/LS Telephones MLX-10 MLX-10D MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 MDC-9000 MDCW-9000 10-Button Basic 10-Button HFAI 34-Button Basic 34-Button DLX 34-Button BIS...
Page 282 Unit Load Calculation Worksheet • Unit Load = Total Equipment Hybrid/PBX or Square Modiffied † Optional Equipment ‡ Direct Station Selector General Purpose Adapter Hands-Free Unit Headset Adapter Total Actual Unit Load † The MFM has its own wall power unit located at the telephone and therefore is not added to the unit load calculation.
Page 283 Unit Load Calculation Worksheet 7. Try to exchange modules between carriers to reduce the unit loads to 54. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 6 to recalculate unit loads for the new configuration.
Page 284 Unit Load Calculation Worksheet 8. Calculate the unit loads for slots 5 and 6 of the carrier. Unit Load = Total Hybrid/PBX or Equipment Modiffied Square Network Access Lines GS/LS Telephones MLX-10 MLX-10D MLX-28D MLX-20L BIS-10 BIS-22 BIS-22D BIS-34 BIS-34D MLC-5 MDC-9000 MDW-9000...
Page 285 Unit Load Calculation Worksheet Unit Load = Total Equipment Hybrid/PBX or Square Modiffied † Optional Equipment ‡ Direct Station Selector General Purpose Adapter Hands-Free Unit Headset Adapter Total Unit Load for Slots 5 and 6 † The MFM has its own individual wall power unit located at the telephone and therefore is not added to the unit load calculation.
Page 286 Unit Load Calculation Worksheet 9. Try to exchange modules between carriers to reduce the unit loads for slots five and six through 27. (Remember that the 100D, 400, 400 GS/LS/TTR, 800 GS/LS-ID, 800, 800 NI-BRI, and 800 GS/LS modules have unit loads of 0.0.) Repeat Steps 1 through 8 to recalculate unit loads for new configuration.
Page 287 Index Automatic Route Selection (ARS) testing, 7-13 Automatic-start trunks testing incoming, 7-9–7-10 146A protector, 2-15–2-16 outgoing, 7-10 147A protector, 2-15–2-16 two way, 7-9 400EM tie trunk module, 2-34–2-40 Auxiliary power unit 7500B data station installation, 2-25–2-26 data only, 6-14–6-15 video conferencing configuration diagram, 6-18–6-19 data module settings, 6-21 hardware required, 6-17–6-18...
Page 288 Index Call Management System (CMS) Copyright release and license, 3-35 documentation, 8-12 Coverage feature, testing, 7-14–7-15 hardware and software Credit card verification terminal requirements, 8-11–8-12 installation, 3-22–3-24, 3-26–3-27 overview, 8-9–8-11 Carrier, 2-17–2-18 CAS, See Call Accounting System (CAS) Data communications equipment (DCE) CAT, See Call Accounting Terminal 7500B data only, 6-14–6-15 (CAT)
Page 289 Index Date, 7-3 network interface connection, 1-3– Dial dictation device installation, 3-22–3-24, 3-25 telephone installation, 1-3 testing, 7-16 Frigid start, 7-1 Dial-repeating tie trunks, testing, 7-11– Front cover, 7-22 7-12 DID trunk testing, 7-8–7-9 DIP switch settings 400EM tie trunk module, 2-34–2-36 General Purpose Adapter (GPA), 3-24–...
Page 290 Index Installation single-zone with PagePac Plus, 3-31 summary of tasks, 1-1–1-2 single-zone with UPAM, 3-32–3-33 system forms and, 1-2–1-4 Integrated Solution III (IS III) hardware requirements, 8-15–8-16 overview, 8-14–8-15 Magic on Hold, 3-35, 3-36–3-37 procedure, 8-16 MERLIN Identifier, 3-34 UNIX-based products supported, MERLIN MAIL hardware requirements, 8-20–8-21 Integrated Voice Response (IVR)
Page 291 Index Modem data station T/R operation setting, 3-12 modem data only testing telephones with, 7-5–7-6 configuration diagram, 6-9 Multizone paging, 3-36–3-37 procedure, 6-8–6-9 Music on Hold with analog voice connection, 3-35 configuration diagram, 6-6–6-7 copyright release and license, 3-35 GPA settings, 6-5 testing, 7-16–7-17 procedure, 6-5–6-6 with single-zone paging, 3-36...
Page 292 Index single-zone with background music and Magic on Hold, 3-36 single-zone with customer-supplied amplifier, 3-32 Radio-frequency interference (RFI), 2-3 single-zone with PagePac Plus, 3-31 Ring generator, 2-20 single-zone with UPAM, 3-32–3-33 testing, 7-16–7-17 PassageWay Direct Connect Solution hardware and software SAA, See Supplemental Alert Adapter requirements, 8-24–8-25 (SAA)
Page 293 Index procedure, 6-12–6-13 Testing the system analog telephones, 7-7 ARS, 7-13 T/R, See Tip/ring (T/R) device Talk-back, 3-36–3-37 Coverage feature, 7-14–7-15 dictation system, 7-16 Telephones DID trunks, 7-8–7-9 connecting to control unit Direct Station Selector (DSS), 7-15 considerations, 3-58–3-59 ground-start trunks, 7-8 direct wiring, 3-58–3-60 Group Calling feature, 7-13–7-14 less than 25, 3-58–3-60...
Page 294 Index Tie trunks Upgrading the system 400EM, 2-34–2-40 control unit, 9-1–9-10 testing from MERLIN II system, 9-16–9-17 incoming automatic-start, 7-9– from previous release, 9-15–9-16 7-10 incoming dial-repeating, 7-11 outgoing automatic-start, 7-10 outgoing dial-repeating, 7-11– Video conferencing 7-12 configuration diagram, 6-18–6-19 overview, 7-9 data module settings, 6-21 two-way dial-repeating, 7-11...

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Merlin legend 4.0

AT&T MERLIN LEGEND Release 3.1 Installation Manual

About this Book

Introduction

Installing the Control Unit

2 Installing the Control Unit

3 Installing Telephones and Adjuncts

Installing Telephones and Adjuncts

Installing Telephones and Adjuncts, Continued

Installing Telephones and Adjuncts

Index

Connecting the Control Unit to the Network Interface

4 Connecting the Control Unit to the Network Interface

Connecting the Control Unit to the Network Interface

5 Installing the PC, CAT, or Printer

Installing the PC, CAT, or Printer

Installing the PC, CAT, or Printer

6 Connecting Data Equipment

Connecting Data Equipment

Connecting Data Equipment

Initializing and Testing the System

Installing the Control Unit

8 Installing Applications

Installing Applications

Upgrading the System

9 Upgrading the System

A System Numbering Forms

B Unit Load Calculation Worksheet

Quick Links

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Summary of Contents for AT&T MERLIN LEGEND Release 3.1