AT&T MERLIN LEGEND Release 3.0 System Programming Manual page 549

QCC Optional Features
Summary: QCC Operator to Receive Call Types
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Call Type Queue Priority Level
Use this procedure to assign a priority value (1 to 7) that determines the order in
which calls programmed to ring into the QCC queue are sent to QCC system
operator positions. A value of 1 is the highest priority.
Summary: Call Type Queue Priority Level
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
QCC operator receives the following calls:
Dial O
Unassigned DID
Listed Directory Number
Returning
Not applicable
Yes
No
Operator → Queued Call → Call Types → Select a call type
→ Operator → Dial coverage group no. → Enter → Dial ext.
no. → Enter → Exit → Exit → Exit → Exit → Exit
[ F3 ] → [ F2 ] → [ F7 ] → Select a call type → [ F2 ] → Type
coverage group no. → [ F10 ] → Type ext. no. → [ FlO ] → [ F5 ] →
[ F5 ] → [ F5 ] → [ F5 ] → [ F5 ]
System manager
Hybrid/PBX
Not required
Form 6a, Optional Operator Features
4
1 t o 7
No
No
Programming Procedures
4–199