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Troubleshooting
ATTENTION!
Unsuccessful PING options
If the PING was unsuccessful:
1
Ensure you have entered the IP address, subnet mask, and default
gateway correctly.
2
PING the gateway to see if it responds.
3
Contact your data network administrator if the PING still does not work.
316
It is possible to successfully PING a device on the network
and still not be able to log on to that device. If you log on to
a device (an RLC) using a serial connection and neglect to
log off, you may be able to successfully PING the device
but be unable to establish a Telnet connection to it. (The
device believes itself to be busy.)
If you cannot log on to a device after a successful PING,
access the serial port and ensure that you are not logged on to
the device through this port.
RLC Installation and Administration Guide
Standard 4.0
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Table of Contents
Troubleshooting
