Calling Line Identification - Nortel RLC Installation And Administration Manual

Glossary
In a network, the bus (also called the backbone) is the main cable that connects
all devices on a LAN.
byte
Abbreviation for binary term, a unit of storage capable of holding a single
character. On almost all modern computers, a byte is equal to eight bits. Large
amounts of memory are indicated in terms of kilobytes (1024 bytes), megabytes
(1 048 576 bytes), and gigabytes (1 073 741 824 bytes).
C
cache
A temporary storage area in computer memory.
call duration timer
Used in PSTN mode only, it specifies the minimum length of time that each call
to the host PBX remains open, regardless of telephone activity (or lack thereof).
Call On Demand
A call connection that is opened only when a connection to the host PBX is
required. This is different from a permanent connection, that is open all the time.
call treatment
A method of handling applied to a call while it is waiting to be answered or
serviced.
caller ID
Caller ID is used on the RLC to identify the number of the caller requesting
access to one of its ports. It is also used on remote units to authenticate incoming
calls from the RLC.

Calling Line Identification

An optional service that identifies the telephone number of the caller. This
information can then be used to route the call to the appropriate agent or skillset.
The caller's telephone number can also be displayed on a phoneset.
390 RLC Installation and Administration Guide
Standard 4.0