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June 2005
Symptom
10060 TELNET CONNECTION
FAILED
to connect to the RLC.
RLC Installation and Administration Guide
appears when attempting
What to do
1
Ensure that you entered the IP address
correctly when trying to establish the
connection.
2
Ensure that you entered the logon name
and password correctly when trying to
establish the connection.
3
Ensure that no one is already logged on
to the RLC.
4
Verify that the Ethernet cable is
connected at both ends (RLC and
network hub).
5
Check the Ethernet cable and ensure it
is good.
6
Ensure the RLC is properly seated in its
slot.
7
Verify that the IP address, subnet mask
and gateway are all correct on the RLC.
8
PING the RLC.
9
If the RLC does not respond, PING the
RLC's gateway to see if it responds.
10 If the gateway does not respond, PING
a known good device on the RLC's
network.
11 If steps 9 and 10 work, but step 8 did
not, there may be a gateway
configuration error. Check the unit's IP
Configuration property sheet.
12 If the problem still exists, contact your
Nortel distributor. There may be a
hardware problem.
Troubleshooting
305
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Table of Contents
Troubleshooting
