Qos Testing - Nortel RLC Installation And Administration Manual

Troubleshooting

QoS testing

This section identifies problems that can occur during QoS testing when using
IP connectivity as the main method of connectivity, with PSTN connectivity for
QoS transition. This section also describes what to do to resolve the problem.
Symptom descriptions
If the Remote Gateway 9100 Series system does not make the transition to the
PSTN connection when you disconnect the Ethernet cable (or the network goes
down), perform troubleshooting as described in the following table:
Symptom
The connection does not transfer
from the IP network to the PSTN
when the Ethernet connection is
broken.
312
What to do
1 Ensure that you selected
PSTN:Status:Enable on the Remote
Connection Configuration property sheet
for the connection in question.
Ensure that the PSTN number of the
remote unit is entered in the PSTN
Number field on the same property
sheet.
Ensure that the port number of the
Dedicated Network Port is entered
in the Dedicated PSTN n/w Port
field on the same property sheet.
2 Ensure that the Dedicated PSTN n/w
Port mentioned above is configured as a
network port on the RLC Port
Configuration property sheet.
Ensure that the appropriate PBX
Data port is configured and enabled.
RLC Installation and Administration Guide
Standard 4.0