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Troubleshooting
You can abort the PSTN tests at any time and return the system to normal
operation mode. The start and end of PSTN tests are recorded as display logs. To
view these display logs, access Configuration Manager
Display Logs.
WARNING
If the system reports that it cannot perform PSTN tests, determine the following:
1.
Is the PSTN enabled on the Remote Gateway 9100 Series unit?
2.
Is the Remote Gateway 9100 Series unit enabled?
Note: During testing, the system reports the status of the test on each RLC
port.The meaning of each status message is shown in the following table:
No
Status Message
1
Trunk up
2
Attempt Failed
3
Port Busy
4
No Remote Port
Available
5
Security Failed
6
Abnormal Failure
8
Not Closed
9
Primary not up
10
Primary Abnormal Fail
11
Not data port
12
Attempt by Remote
Failed
318
During PSTN testing, do not make any configuration
changes or perform a Save to Flash on the RLC or
Remote Gateway 9100 Series unit involved in the PSTN
testing.
Comments
Link was brought up successfully to the specified
number and Remote Gateway 9100 Series unit port.
Attempt made to call specified number failed.
The specified port is in use and cannot be tested.
There is no Remote Gateway 9100 Series unit port
available to bring up trunk on specified port.
There was a security failure while bringing up the trunk.
Check security configuration settings.
There is an abnormal failure on this connection due to
errors on the line or an emergency call on the Remote
Gateway 9150 unit.
In non-disruptive mode, this trunk bandwidth is being
used for voice calls and could not be freed.
If the primary trunk can not be brought up, all additional
trunks show this status.
All additional trunks show this message if the primary
trunk experiences an abnormal failure during testing.
The specified port is not configured as a data port.
Attempt by the Remote Gateway 9100 Series unit to
bring up trunks from remote side failed.
→
Alarms/Logs/Stats
RLC Installation and Administration Guide
Standard 4.0
→
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Table of Contents
Troubleshooting
