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Troubleshooting
The start and end of PSTN tests are recorded as display logs. To view these
display logs, access Configuration Manager
Display Logs.
The user can abort the PSTN tests at any time and system returns to normal
operation mode.
Non-disruptive mode testing
Non-disruptive mode tests do not disturb the operation of your system. The
system functions normally in that:
Calls from Remote Gateway 9100 Series units on PSTN can be made.
QoS transition occurs.
Remote Gateway 9150 unit local trunks calls (both incoming and outgoing)
are allowed (including emergency calls).
In addition:
You may observe that some PSTN lines brought up during the testing
process do not drop automatically.
Sometimes ports that have not been brought up during testing, but were
closed due to the release of PSTN bandwidth are shown as released if they
are in the given range. This depends on how many calls are placed on
PSTN while test is in progress.
It may not be possible to test some trunks by bringing them up from the
RLC or Remote Gateway 9150 unit and vice versa if they are already in
use.
Troubleshooting
If after running the PSTN tests you encounter any PSTN failures, review
Chapter 4, "Configuring the host PBX for the RLC" on 107.
Getting there
RLC
320
→
Configuration Manager
→
Alarms/Logs/Stats
RLC Installation and Administration Guide
Standard 4.0
→
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Table of Contents
Troubleshooting
