Integrated signaling system integrated applications (320 pages)
Summary of Contents for Tekelec T1000
Page 1
Tekelec 1000 Application Server Hardware Manual 910-0095-001 Revision J November 2007...
Page 2
Information in this documentation is subject to change without notice. Unauthorized use, copying, or translation of this documentation can result in civil or criminal penalties. Any export of Tekelec products is subject to the export controls of the United States and the other countries where Tekelec has operations.
Grounding and Power Requirements ..........2-8 Chapter 3. T1000 AS Hardware System Overview Introduction ....................3-2 T1000 AS Hardware System in a DC Environment ......3-3 T1000 AS Hardware System in an AC Environment......3-5 T1000 AS Hardware Features..............3-5 T1000 AS Rear I/O Panel ..............
Page 4
How to Power Up a Heavy Duty Frame ........6-14 How to Power Up Added T1000 AS Unit in DC Environment. 6-14 How to Power Up a T1000 AS Unit in an AC Environment..6-14 910-0095-001 Revision J, November 2007...
Page 5
How to Slide T1000 AS Chassis Back into Frame ......7-9 How to Remove T1000 AS Chassis from a Frame ....... 7-10 How to Return a T1000 AS Chassis to the Frame ......7-14 How to Replace T1000 AS FRUs ............7-18 How to Replace an Air Filter ............
Page 6
Table of Contents — Draft — How to Locate T1000 AS Part Numbers ..........B-3 Air Filter Part Number Information..........B-3 Fan Assembly Part Number Information........B-3 Removable Media Disk Drive Assembly Part Number Information ............B-7 Hard Disk Drive Assembly Part Number Information....B-10 PCI Card Part Number Information ..........
Page 7
Figure 2-2. Combined UL Mark for the United States and Canada ..2-5 Figure 2-3. Hazardous Substances ...............2-5 Figure 2-4. Door Grounding Strap Placement ..........2-10 Figure 3-1. T1000 AS Hardware System in DC Environment ....3-4 Figure 3-2. T1000 AS Hardware System in AC Environment ....3-5 Figure 3-3. Tekelec 1000 Chassis ..............3-6 Figure 3-4.
Page 8
Figure 7-13. Hard Disk Drive Jumper Pins and Settings ......7-30 Figure 7-14. T1000 AS Chassis Label Locations ........7-31 Figure 7-15. Hard Disk Drive Label on T1000 AS Chassis ..... 7-31 Figure 7-16. Hard Disk Drives ..............7-32 Figure 7-17. T1000 AS Front Top Cover ............ 7-35 Figure 7-18.
Page 9
Figure B-6. T1000 AS Front Top Cover ............B-9 Figure B-7. T1000 AS Chassis Label Locations ........B-10 Figure B-8. Base Unit/Hard Disk Label on T1000 AS Chassis ....B-11 Figure B-9. T1000 AS Chassis Front View ..........B-12 Figure B-10. T1000 AS Chassis Label Locations ........B-13 Figure B-11.
Page 10
Table 2-1. Space Requirements ..............2-7 Table 3-1. Tekelec 1000 Chassis Dimensions ..........3-10 Table 6-1. Post-Installation Checklist ............6-13 Table 7-1. T1000 AS Field Replaceable Units (FRUs) ........ 7-3 Table A-1. Basic Interfaces ................A-3 Table A-2. Optional Interfaces (on PCI Cards) ......... A-3 Table C-1.
Page 11
Procedure 6-6. Connect Chassis Ground: T1000 AS Chassis to Ground on Rectifier .................6-11 Procedure 6-7. Verify AC ground ...............6-12 Procedure 6-8. Power Up T1000 AS Unit in an AC Environment..6-15 Procedure 7-1. Replace an Ethernet Switch, Router, Hub, or Console Server....................7-4 Procedure 7-2.
Page 12
Drive Assembly..................B-11 Procedure B-5. How to Locate RMA Numbers for PCI Cards ....B-14 Procedure B-6. How to Locate RMA Numbers for a T1000 AS ChassisB-17 Procedure B-7. Preparing Crate and Dolly for Return to Tekelec..B-23 Procedure C-1. Configure Modem with Script ........C-11...
Page 13
About This Manual Introduction.......................1-2 Where to Find Information in This Manual..........1-2 Where to Find Other Information ..............1-3 Programs Needed to View Linked Documents ........1-4 Documents That Show How to Perform a Procedure ......1-4 Installation Documents ................1-5 Applications Documents................1-6 Documentation Packaging and Updates............1-6 Documentation Admonishments ..............1-6 Customer Assistance ..................1-7 910-0095-001 Revision J November 2007...
T1000 AS hardware systems. Chapter 4, “How to Install a T1000 AS Frame” Describes how to install a heavy duty frame which is delivered from manufacturing with T1000 AS units mounted in a heavy-duty frame for use in a DC environment.
NOTE: Documentation about T1000 AS hardware components (such as breaker panels or Ethernet switches) that are supplied by other companies is shipped with the T1000 AS hardware system. When unpacking a frame or individual components, be sure to obtain this documentation and store it where it can be accessed later.
SHIPPING CRATE, HEAVY DUTY, EAGLE • access_in_frame.mpg, video that shows how to slide T1000 AS chassis out from frame and open lid (also see Procedure , “How to Slide T1000 AS Chassis Out from Frame,” on page 7-7) • replace_filter.mpg, video that shows how to replace a filter (also see Procedure , “How to Replace an Air Filter,”...
AC environments. NOTE: Some applications and application sets do not support installation of T1000 AS hardware systems in AC environments. When installation in an AC environment is not supported, the links shown in this section will open documents that state “This application set does not support installation in AC environments.”...
Documentation Packaging and Updates Applications Documents T1000 AS units support a variety of applications. For more information, refer to application documentation. NOTE: Application documentation may also contain information about additional hardware. Documentation Packaging and Updates Customer documentation is upgraded whenever significant changes are made that affect system operation or configuration are made.
Customer Assistance The Customer Care Center offers a point of contact through which customers can receive support for problems that may be encountered during the use of Tekelec’s products. The Customer Care Center is staffed with highly trained engineers to provide solutions to your technical questions and issues seven days a week, twenty-four hours a day.
Page 20
Customer Assistance 910-0095-001 Revision J November 2007...
Page 21
Safety and Pre-Installation Requirements Introduction.......................2-2 Safety Information ....................2-2 Regulatory Compliance and Certification ............2-4 Pre-Installation Site Requirements..............2-5 Generic Site Requirements................2-6 Grounding and Power Requirements .............2-8 910-0095-001 Revision J November 2007...
• Site requirements that should exist before Tekelec products are installed Safety Information Safety icons and text are used throughout Tekelec manuals to warn the reader of the potential of personal injury, service interruption, and equipment damage. For information about what each of the icons mean, see “Documentation Admonishments”...
Page 23
Safety Information DANGER: Do not wear metal, chains, rings, watches, or jewelry or carry exposed metal, keys or tools in pockets when working on system equipment or other related electrostatic-sensitive components. Always wear a wrist strap or other electrostatic protection when handling printed circuit boards and other electrostatic-sensitive devices.
Forcing the card into a slot may damage the ejector handle or pin. Regulatory Compliance and Certification Tekelec products are tested to meet the following regulatory standards: • Network Equipment Building System (NEBS) level 3 as listed in Telcordia SR-3580.
SJ/T 11363-2006 standard. Pre-Installation Site Requirements Before installing any T1000 AS hardware system, ensure that the requirements described in both of the following sections have been met. • “Generic Site Requirements” on page 2-6 •...
• Maximum: 4000 meters above sea level at ambient temperature of 40° C (104° F) HVAC Requirements Tekelec products are designed to bring cool air in from the bottom front and exit heated air out the top rear of the installed equipment. The required HVAC (Heating, Ventilation, and Air Conditioning) capacity depends on the installed equipment.
Earthquake Resistance All Tekelec system configurations are designed to assure that the system remains operational during and after an earthquake, even when the system is located on the upper floors of a zone 4 central office.
WARNING: Always install an isolator pad between the frame and ground. Tekelec frames are shipped with isolator pads to completely isolate the frames from ground. If a non-Tekelec frame is used, an isolator pad must be provided. 910-0095-001 Revision J November 2007...
Page 29
T1000 AS unit uses only Ethernet connections. Ethernet connections are the only network connections intended for use with the AC powered T1000 AS unit. If the AC-powered T1000 AS unit uses serial RS232 connections, the grounding in a standard serial cable will provide the logic ground necessary for the data transmission.
NOTE: If breakers are tripped by an overload, they must be switched completely OFF and then ON to reset. The following table contains detailed information on T1000 AS power requirements in a DC environment: DC_PowerReqmts.pdf, 2-10...
Page 31
Pre-Installation Site Requirements Power Requirements in an AC Environment An Alternating Current environment must supply two 20 Amp feeds from separate circuits. 910-0095-001 Revision J November 2007 2-11...
Page 32
Pre-Installation Site Requirements 2-12 910-0095-001 Revision J November 2007...
Page 33
T1000 AS Hardware System Overview T1000 AS Hardware System in a DC Environment........3-3 T1000 AS Hardware Features .................3-5 T1000 AS Rear I/O Panel ................3-8 T1000 AS Status Indicators ...............3-8 T1000 AS Chassis Installation and Replacement........3-9 Breaker Panels ....................3-11 Breaker Panel LEDs .................3-12 Breaker Panel Power................3-13...
Ethernet communication equipment, already installed by Tekelec manufacturing in a heavy duty frame. — Some applications allow a single T1000 AS unit to be added to a heavy duty frame that has been previously installed and already contains one to four T1000 AS units.
T1000 AS Hardware System in a DC Environment T1000 AS Hardware System in a DC Environment In a Direct Current (DC) environment, a T1000 AS hardware system consists of the following hardware components, which are assembled in a heavy-duty frame...
T1000 AS Hardware System in a DC Environment Figure 3-1. T1000 AS Hardware System in DC Environment TekServer Unit Frame DC Envioronment 2 Breaker panels Drip pan Site specific system hardware TekServer units (maximum configuration shown) 03_ts_frame_flat-front 910-0095-001 Revision J November 2007...
(the frame can be either 19 inches or 23 inches wide): • One T1000 AS unit, which is loaded at the factory with platform software and application software. For an overview of the T1000 AS units, see “T1000 AS Hardware Features”...
P O W E _ i s _ t s Figure 3-4 shows an exploded view of the T1000 AS chassis. This view shows where the various hardware components, especially the Field Replaceable Units (FRUs), are located. 910-0095-001 Revision J November 2007...
5. Peripheral Component Interconnect (PCI) cards 6. Entire T1000 AS chassis For more information about FRUs, see Chapter 7, “Field Replaceable Units.” For more information about the hardware components, see Appendix A, “T1000 AS Hardware Feature Information.” 910-0095-001 Revision J November 2007...
VGA, serial port, E1 or T1 clock inputs, and two USB ports) • The power board I/O (logic ground connection) Power entry is at the rear of the Tekelec 1000 platform. There are two right angle power connectors (A and B feeds) on the power board that are accessible through the rear I/O panel.
“T1000 AS Diagnostics” on page A-6. T1000 AS Chassis Installation and Replacement The T1000 AS chassis is installed in the frame using slides that have inner and outer rails. The outer slide rail is attached to the frame and the inner slide rail is attached to the T1000 AS chassis (see Figure 5-1 on page 5-3).
Cable Management Arms The T1000 AS is installed on slides for easy access. When the chassis is slid in or out, strain on the cables is relieved by one of the following cable management systems: •...
Figure 3-7. T1000 AS with Side Cable Management Arms • Rear Cable Management Arm The Rear Cable Management Arm attaches to the rear of the T1000 AS and unfolds as the T1000 AS is slid out. NOTE: Rear Cable Management Arm systems are no longer being shipped with new T1000 AS installations.
Some T1000 AS hardware systems contain a console server, which provides access to the console ports of the T1000 AS units and allows Tekelec Customer Care Center to access remotely the T1000 AS units. A console server is used only during maintenance and failure conditions.
Rectifier Breaker Settings To turn on power from the rectifier to the T1000 AS unit, open the door at the right of the rectifier and turn all the breakers to ON. 3-14...
Page 47
How to Install a T1000 AS Frame Introduction.......................4-2 How to Unpack the T1000 AS Frame and Conduct Inventory....4-2 How to Install a T1000 AS Frame..............4-2 Recommended Tools..................4-3 How to Prepare the Floor for Heavy Duty Frames.......4-4 How to Anchor the HD Frame to the Floor ...........4-6 How to Anchor to Overhead Rack of HD Frame ........4-17...
T1000 AS units and associated equipment. For information about installing a T1000 AS unit in an AC environment and about installing an additional T1000 AS unit into a heavy-duty frame that already contains from one to four T1000 AS units, see Chapter 5, “How to Install...
• Anchor the frame to the ceiling using an overhead rack. See page 4-17. Recommended Tools All Tekelec tools should be labeled “Property of TEKELEC” with either a press-on Field Tool Identification label (P/N 658-0941-01) or Field Tool Identification wrap (P/N 658-0941-02).
How to Install a T1000 AS Frame How to Prepare the Floor for Heavy Duty Frames Frame layout is site specific; Figure 4-1 on page 4-4 shows the most typical frame layout. The recommended minimum aisle spacing is 3 ft. (91.5 cm) front and rear.
Page 51
How to Install a T1000 AS Frame Create another chalk line that allows 6 inches between each frame for correct spacing. Align the template (isolator pad) again against the front chalk line and continue the process of aligning, marking, and moving the template (isolator pad) until the site specific number of frame spaces has been laid out.
How to Install a T1000 AS Frame Next, perform one of the following procedures, depending on the anchoring method you choose: • Procedure 4-5, “Anchor the Frame to the Slab Beneath the Raised Floor,” on page 4-11 • Procedure 4-6, “Anchor Frame to Raised Floor with Support Channel,” on page 4-14 •...
How to Install a T1000 AS Frame Figure 4-2. Anchor Assembly for Slab Floors Anchor Anchor Assembly Assembly Exploded View See Note 5/8 inch rod Threaded rod Twist off nut 5/8 inch nut Torque nut (red plastic cover) Fiber Small steel...
Page 54
How to Install a T1000 AS Frame From each anchor remove all pieces above the metal sleeve. Retain the pieces for use in step 7. Lay the isolator pad on the floor with the holes in the isolator pad aligned over the anchor assemblies.
How to Install a T1000 AS Frame Figure 4-3. Anchor Installation of HD Frame into Slab Floor Bottom of Frame and isolator pad Anchor (4 places) Large steel washer Round fiber (insulator) washer Square metal washer Qty=3 Isolation pad Tighten the top nut of the anchor assembly with a socket wrench until the twist off nut above the plastic red cover breaks free.
How to Install a T1000 AS Frame How to Anchor on Raised Floors To anchor a frame on a raised floor, use the procedure in one of the following sections : • “How to Anchor to Concrete Floor Under a Raised Floor” on page 4-10 •...
Page 57
How to Install a T1000 AS Frame Procedure 4-5. Anchor the Frame to the Slab Beneath the Raised Floor Ensure that Procedure 4-3, “Create Cable and Anchor Holes for Raised Floors,” on page 4-5 has already been performed. Perform the following substeps for each hole associated with each frame to be installed on the raised floor: NOTE: The threaded rod must be absolutely perpendicular to the floor.
How to Install a T1000 AS Frame Insert each threaded rod/anchor assembly into its hole, with the cone nut at the bottom, and tighten with a 3/4 inch (19mm) wrench until the top nut of the torque nut breaks free (this nut is called the twist-off nut in Figure 4-4 on page 4-10).
Page 59
How to Install a T1000 AS Frame Over each threaded rod, install the following components in the order shown (see Figure 4-4 on page 4-10): Nylon shoulder washer (through the holes in the frame and isolator pad and into the raised floor)
How to Install a T1000 AS Frame Figure 4-6. Anchor Assembly for Use with Support Channel Anchor Raised Floor Note: When an anchor assembly is used on a raised floor, the anchor assembly must be disassembled and the correct length of threaded rod of the proper diameter must be used for the floor height requirement.
How to Install a T1000 AS Frame Figure 4-7. Anchoring Frame to Raised Floor with Support Channel Tighten nut on Small washer Frame Large washer side (4 PLACES) Finger tighten nuts above 5 threads of the raised floor before tightening...
How to Install a T1000 AS Frame Replace tiles if necessary. This procedure is complete. Next, go to Procedure 4-8 on page 4-18. How to Anchor on Raised Floor Using Support Channel with Spring Nut Use the following procedure to anchor the HD frame to the raised floor tiles using the a support channel with spring nut.
How to Install a T1000 AS Frame Finger tighten the rods into the spring nut in the support channels (see Figure 4-9). Figure 4-9. Anchoring Frame Using Support Channel/Spring Nut Tighten nut on Small washer Frame Large washer side Threaded...
How to Install a T1000 AS Frame Procedure 4-8. Attach Overhead Rack Support Using the Cable Rack Mounting kit with ladder hooks, threaded rods, and insulators, place the assembly directly above the frame for overhead support. Secure the top of the frame to the overhead racks using threaded rods with hardware as shown in Figure 4-10 on page 4-18.
How to Cable a T1000 AS Frame WARNING: Verify that all breakers are set to the OFF (O) position. Verify that the cables already attached are connected correctly. (The T1000 AS hardware system frame is shipped with most of the cables already attached.) Complete any other required cable connections.
Page 66
How to Cable a T1000 AS Frame 4-20 910-0095-001 Revision J November 2007...
Page 67
Existing Frame Introduction.......................5-2 How to Unpack and Conduct Inventory ............5-2 How to Unpack a T1000 AS Unit and Conduct Inventory ....5-2 How to Unpack a Rectifier and Conduct Inventory ......5-4 How to Install an Individual T1000 AS Unit ..........5-5 How to Install the Rectifier ................5-16 How to Cable Components Added to Existing Frames......5-16...
How to Unpack and Conduct Inventory To unpack and conduct inventory, see one of the following sections: • “How to Unpack a T1000 AS Unit and Conduct Inventory” on page 5-2 • “How to Unpack a Rectifier and Conduct Inventory” on page 5-4...
Inspect the T1000 AS chassis for indication of damage. If damage is noted, go to step 7. Remove the slide assemblies from the shipping container. The slide assemblies (see Figure 5-1) consist of three sections that will be attached to the T1000 AS chassis and frame. Figure 5-1. Slide Assembly...
Inspect the slide assemblies for indication of damage. If damage is noted, go to step 7. If any damage is noted or parts are missing, contact Tekelec Customer Care Center (see “Customer Assistance” on page 1-7). How to Unpack a Rectifier and Conduct Inventory When a rectifier is received, perform the following procedure: Procedure 5-2.
OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.
How to Install an Individual T1000 AS Unit NOTE: Each T1000 AS chassis is 4 U (7 inches) in height and can be mounted immediately above or below existing components (zero clearance). Limits to positioning the T1000 AS in a frame are data cable lengths, lengths of power cables to the breakers, and location of interconnected components.
How to Install an Individual T1000 AS Unit Figure 5-3. Slide Assembly Inner Member Roller Side View Slide Release Button Set the slide members aside for use later in this procedure. Attach the four frame adapter brackets to the frame (23-inch frame only) using two each of the #12-24 Phillips screws.
How to Install an Individual T1000 AS Unit Figure 5-4. Frame Adapter Bracket Expanded Jog Toward Rear of Frame Slide Assembly Side Frame Mounting Side Figure 5-5. Frame Adapter Brackets and Slide Assemblies Front View Front and Rear Frame Adapter...
NOTE: The inner slide members are shown inserted into the middle slide member in this view for clarity only. In the following steps the inner slide members will be attached to the T1000 AS chassis and inserted into the middle slide members.
See Figure 5-8 for a view of the inner member on the left side of the T1000 AS chassis. The inner slide member orientation on the right side of the chassis is similar.
Chassis Retention Center Tab Bracket Lift the T1000 AS chassis with the attached inner slide members and carefully insert the inner slide member rollers into the middle slide members that were previously mounted on the frame. Simultaneously press the release buttons on the inner slide members once when the buttons encounter the middle slide members.
• For Side Cable Management Systems, attach the cable management arms to the rear of the frame using the bolts included with the system. Be sure that the arms can slide in toward the T1000 AS. Figure 5-9. Detail of a Side Cable Management Arm...
How to Install an Individual T1000 AS Unit Figure 5-10. Side Cable Management Arm Installation Attach Left Side Attach Right Side Cable Management Cable Managemen Arm Here Arm Here • For Rear Cable Management Systems, attach the cable management arm to the chassis and slide assembly using the captive knurled fasteners.
Route and connect the power and data cables through the cable management arm to the T1000 AS chassis. Check the labels on the cables and attach them to the appropriate connectors on the rear of the T1000 AS chassis (see Figure 5-12).
RJ45 A Keyboard From the front of the frame, press the round release buttons and slowly push the T1000 AS into the frame while observing the cables to avoid binding or stretching (see Figure 5-13). Figure 5-13. Frame Mounting Detail...
To cable equipment added to an existing frame, follow the directions in one of the following sections: • “How to Cable a T1000 AS Unit Added to an Existing Heavy Duty Frame” on page 5-16 • “How to Cable a T1000 AS and Rectifier Installed in Customer-Provided Frame”...
Customer-Provided Frame WARNING: Verify that all breakers are set to the OFF (O) position. In an Alternating Current (AC) environment, after the T1000 AS unit and the rectifier have been installed, attach cables. To determine the cables used and how to connect them, refer to the...
Page 84
How to Cable Components Added to Existing Frames 5-18 910-0095-001 Revision J November 2007...
Page 85
How to Power Up a Heavy Duty Frame ..........6-14 How to Power Up Added T1000 AS Unit in DC Environment..6-14 How to Power Up a T1000 AS Unit in an AC Environment....6-14 How to Change Passwords ................6-15 910-0095-001 Revision J November 2007...
— “How to Connect Chassis Ground in an AC Environment” on page 6-11 • Ground the logic for the T1000 AS unit; see “How to Ground the Logic Connector in a DC Environment” on page 6-8 • Verify the grounding; see one of the following: —...
• Lacing cord and nylon cable ties How to Ground in a DC Environment In a Direct Current (DC) environment, a T1000 AS hardware system operates as a digital isolated ground plane in a central ground environment and requires a single connection to the central ground window.
Page 88
How to Connect Frame Ground and Logic Ground Procedure 6-1. Prepare the Ground Cables Butt and strip the ends of the green ground cable (P/N 690-0108-07 for the frame ground and P/N 690-0131-01 for the logic ground). Slide a clear heat-shrink (P/N 804-0229-01 for the frame ground and P/N 804-0228-R01 for the logic ground) on the butted end of the cable below the stripped end.
Label all cables with “TO” and “FROM” location information. Example: FROM T1000 AS frame ground, TO isolated main ground. Ensure that a bolt through any nut must show at least two threads beyond the nut, but no more than four threads should be showing.
NOTE 3: The size of the cable is determined by the overall length of the cable run. Refer to the Site File Book. This procedure is complete. Next, go to Procedure 6-3, “Connect T1000 AS Chassis Ground: T1000 AS Chassis to Frame,” on page 6-7. 910-0095-001 Revision J November 2007...
How to Connect Frame Ground and Logic Ground How to Connect T1000 AS Chassis Ground from T1000 AS Chassis to Frame in DC Environment In a DC environment, use this procedure for each T1000 AS unit in the heavy duty frame. Procedure 6-3.
Page 92
Connect the other end of the cable to the side of the frame nearest the T1000 AS chassis (see Figure 6-2 on page 6-6). Be sure that the T1000 AS can slide in and out on its rails without binding this cable.
How to Connect Frame Ground and Logic Ground Figure 6-4. Logic Ground Cable Routes Ground window Producers Neutral Absorbers Isolated A reading of 0.01 amps is acceptable P A N I a higher reading is not acceptable Clamp amp meter To Ground Window test area * = Brackets...
Figure 6-5. (One logic ground connection per T1000 AS.) This procedure is complete. Next, go to Procedure 6-5, “Connect Logic Ground: T1000 AS Logic Ground Port to Logic Ground Terminal Strip,” on page 6-11. 6-10...
Connect Chassis Ground: T1000 AS Chassis to Ground on Rectifier Attach the chassis cable into the back of the T1000 AS chassis. This cable can be used as delivered with the server. Connect the other end of the cable to the back of the rectifier chassis.
How to Connect Frame Ground and Logic Ground Figure 6-6. Ground Cable Attachment Locations for T1000 AS in AC Environment Chassis ground Rectifier System Rear View AC grounding cable PWR B PWR A LOGIC GND USB A SERIAL PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1...
All items listed in the Equipment Specification have been installed. Shipping container is properly packed with ramp and frame dollies and shipped to Tekelec. This check applies only after a heavy duty frame has been installed. The site is clean.
• “How to Power Up Added T1000 AS Unit in DC Environment” on page 6-14 • “How to Power Up a T1000 AS Unit in an AC Environment” on page 6-14 When the breakers that supply power to the T1000 AS unit are switched ON, the unit will execute a power up sequence which includes a Power On Self Test (POST).
“System OK.” If there are alarms present, refer to the documentation that came with the rectifier for troubleshooting assistance before proceeding. Set the rectifier output breakers to “ON” to send power to the T1000 AS unit. This procedure is complete. How to Change Passwords For security purposes, Tekelec recommends that all default passwords be changed to your own passwords.
Page 100
How to Change Passwords 6-16 910-0095-001 Revision J November 2007...
Page 101
How to Slide T1000 AS Chassis Back into Frame........7-9 How to Remove T1000 AS Chassis from a Frame.......7-10 How to Return a T1000 AS Chassis to the Frame........7-14 How to Replace T1000 AS FRUs..............7-18 How to Replace an Air Filter..............7-18 How to Replace a Fan Assembly ............7-19...
Tekelec 1000 Application Server hardware systems are designed for the high-availability environments required by telephony networks. They use redundant power supplies and many of the components within a single T1000 AS chassis are redundant. Even with the advanced reliability of the T1000 AS design, hardware failures may still occur.
Entire unit Remove chassis from frame * When a T1000 AS chassis needs to be replaced, the hard drive assemblies and the PCI cards can be moved from the failed chassis to the replacement chassis. Moving the hard drive assemblies from the failed server to the replacement server allows data to be preserved.
How to Replace a Console Server, Router, or Ethernet Switch or Hub How to Replace a Console Server, Router, or Ethernet Switch or Hub Perform the following procedure to replace miscellaneous equipment (such as a console server, router, or an Ethernet switch or hub) in a heavy duty frame. Procedure 7-1.
In an Alternating Current (AC) environment, a rectifier is used to convert the AC power of the environment to Direct Current (DC) power needed by the T1000 AS unit. The rectifier contains two or more individual rectifier modules. The rectifier modules are hot-swappable (one can be replaced without turning off power to the entire rectifier).
In an Alternating Current (AC) environment, a rectifier is used to convert the AC power of the environment to Direct Current (DC) power needed by the T1000 AS unit. If the entire rectifier needs to be replaced, perform the following procedure.
“How to Replace an Air Filter” on page 7-18). • By sliding the chassis partway out of the frame (see “How to Slide T1000 AS Chassis Out from Frame” on page 7-7). This method can be used to access one or more of the following: —...
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
Chassis Back into Frame,” on page 7-9. How to Slide T1000 AS Chassis Back into Frame Perform the procedure in this section to slide the T1000 AS chassis back into the frame if one of the following FRUs was accessed by sliding the T1000 AS chassis out of the frame: •...
How to Access T1000 AS FRUs How to Remove T1000 AS Chassis from a Frame It may be necessary to remove a T1000 AS chassis from its frame for either of the following reasons: • To move the chassis to a workbench where one or more of the following FRUs can be replaced (be sure that a replacement FRU is on hand): —...
Page 111
How to Access T1000 AS FRUs Turn OFF the circuit breakers that supply power to the T1000 AS chassis to be removed. To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers.
PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1 03_ts_flat-rear RJ45 B Mouse Serial PCI 1 RS-232 PCI slots slot (2) USB RJ45 A Keyboard NOTE: For clarity, the T1000 AS chassis is shown without any PCI cards installed. 7-12 910-0095-001 Revision J November 2007...
From the front of the frame, using the handles on the front top cover of the chassis, pull the T1000 AS chassis forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.
— Procedure 7-12, “Replace a PCI Card,” on page 7-37 • If the T1000 AS chassis is being replaced, but the hard drives and/or the PCI cards from the failed chassis are to be used in the replacement chassis, go to: —...
Page 115
OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.
How to Access T1000 AS FRUs Lift the T1000 AS chassis and carefully insert the inner slide members into the middle slide members in the frame. See Figure 7-5. Figure 7-5. Right Slide Assembly Mounting and Retention Bracket Rear frame...
Route and connect the power and data cables through the cable management system to the T1000 AS chassis. Check the labels on the cables and attach them to the appropriate connectors on the rear of the T1000 AS chassis. Consult the cable running list, labels on the cables, and PCI configuration labels on the right of the chassis as seen from the rear.
• Procedure 7-13, “Replace a T1000 AS Chassis FRU,” on page 7-43 How to Replace an Air Filter It is recommended that the air filter on the T1000 AS chassis be replaced at least once a month. Before beginning this procedure, ensure that a spare filter is on hand.
NOTE: Fan filters can be removed from the chassis without turning off the power. A finger-safe perforated panel separates the moving fans from the filters. The T1000 AS chassis does not have to be extended from the frame for this procedure.
Page 120
The T1000 AS chassis can operate with one fan assembly for brief periods. Perform ALL of this procedure without delay. If the replacement fan assembly is not available, DO NOT begin this procedure. Prepare the T1000 AS chassis for access to the FRU using one of the following procedures: WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.
How to Replace T1000 AS FRUs Figure 7-8. T1000 AS Front Top Cover Handles Captive Cover Screws (Do NOT Remove These Screws) Chassis Retention Brackets (Remove these Screws) Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.
How to Replace T1000 AS FRUs Figure 7-9. Fan Assemblies and Connectors Fan Assembly Connectors Finger Holes Fan Assembly Retention Screws TekServer Front View 03_ts_fan-connector-location Loosen the captive fan assembly retention screws on both ends of the fan assembly. See Figure 7-9.
Use the procedure in this section for either of the following purposes: • To replace a failed hard disk drive • To remove both hard disk drive assemblies from a failed T1000 AS chassis and place them in a replacement T1000 AS chassis...
Page 124
Turn OFF the circuit breakers that supply power to the T1000 AS chassis containing the hard disk drive assembly to be removed. To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers.
Page 125
OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.
“C” drive is on the right. It is recommended that this entire procedure be performed to remove the “A” hard disk drive assembly from the failed T1000 AS chassis and replace it into the “A” position in the replacement chassis, and then the procedure be repeated to remove the “C”...
How to Replace T1000 AS FRUs WARNING: When replacing both drives in a failed T1000 AS chassis always place the drives in the locations they were removed from. Failure to replace the drives in the correct locations will cause data corruption and render the unit inoperable.
NOTE: DO NOT remove the drive from the drive mounting bracket. The mounting bracket is part of the drive assembly. A replacement drive is shipped with the bracket. A replacement T1000 AS chassis is not shipped with drive brackets installed.
Page 129
How to Replace T1000 AS FRUs Inspect the four # 6-32 pan-head screws inserted in the cover standoffs for enough clearance (approximately 1/4 inch) to slide the disk mounting bracket over the large keyholes slots in the bracket. Add any missing screws or loosen screws if necessary.
A and C positions on the base unit/hard disk label on the front of the left side of the replacement T1000 AS chassis (see Figure 7-14 and Figure 7-15). If the part numbers do not match, contact Tekelec Customer Care Center.
Figure 7-15. Hard Disk Drive Label on T1000 AS Chassis 03_ts_chassis_config_label WARNING: When replacing both drives in a failed T1000 AS chassis always place the drives in the locations they were removed from. Failure to replace the drives in the correct locations will cause data corruption and render the unit inoperable.
• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, repeat step 7 through step 17 to move the other drive.
B-22. Depending on how the hard disk drive assembly was accessed in step 4, return the T1000 AS chassis to its original position using one of the following procedures: • Procedure 7-5, “Slide T1000 AS Chassis Back into Frame,” on page 7-9 •...
Page 134
OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.
• Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10 Using a Phillips screwdriver, loosen the captive spring-loaded screws on the T1000 AS chassis top cover until they are free. See Figure 7-10 for locations. Figure 7-17. T1000 AS Front Top Cover...
Power Mounting Adapter Connectors NOTE: T1000 AS removable media drives and adapter are considered one FRU. Remove and replace the entire adapter assembly including both removable media drives. Using the #1 Phillips screwdriver, loosen but do not remove the four 6-32 pan head screws that connect the slimline CDRW/DVD drive adapter assembly to the standoffs on the front lid.
Use the procedure in this section for either of the following purposes: • To replace a failed PCI card • To remove PCI cards from a failed T1000 AS chassis and place them in a replacement T1000 AS chassis Procedure 7-12. Replace a PCI Card Do one of the following: •...
03_ts_pci_config_label WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.”...
Page 139
OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.
How to Replace T1000 AS FRUs Figure 7-21. Chassis Rear Cover Views Cover In Place Cover Removed Guide Screws Captive Fastener PCI Card Type/Slot Assignment Lable Using a #1 Phillips screwdriver remove the retention screw located at the top of the PCI faceplate.
How to Replace T1000 AS FRUs Figure 7-22. PCI Cards and Slot Assignments PCI Card Face Plate PCI Connectors Slot 8 Slot 1 i_ c a s _ p c 0 3 _ t Place the card in an approved ESD storage bag or container.
Page 142
T1000 AS chassis to the replacement T1000 AS chassis, repeat step 4 through step 15 for each PCI card to be moved. Replace the rear cover on the T1000 AS chassis. Slide the guide slots over and past the screws loosened in step 6 on page 7-39.
Return Material Authorization (RMA) is obtained. Usually, when a T1000 AS chassis needs to be replaced, the PCI cards and hard disk drive assemblies are removed from the failed T1000 AS chassis and placed in the replacement chassis.
How to Replace T1000 AS FRUs WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft...
Page 145
T1000 AS chassis. See Figure 7-23. If the hard disk drives and/or PCI cards from the failed T1000 AS chassis need to be moved to the replacement chassis, perform either or both of the following procedures: •...
Page 146
How to Replace T1000 AS FRUs 7-46 910-0095-001 Revision J November 2007...
Page 147
T1000 AS Hardware Feature Information Introduction......................A-2 Hardware Components ..................A-2 Interfaces......................A-2 Electrical Features....................A-3 Mechanical Design ..................A-4 Component Access Front Lid ..............A-5 Mechanical Maintenance Features ............A-4 Fans, Fan Trays, and Air Filters ..............A-5 Tekelec 1000 Main Board................A-6 T1000 AS Diagnostics..................A-6 910-0095-001 Revision J November 2007...
• Four devices for storage media (for example, hard disk drives and CD-RW/DVD ROMs) for internally supporting persistent storage In addition, the Tekelec 1000 platform has a variety of internal and external interfaces, as described in “Interfaces” on page A-2.
(although it is not typical that all PCI slots contain Ethernet cards). Serial PCI cards that supply additional serial interfaces can be added to the T1000 AS platform. These serial interfaces are used to connect to other servers located in the same frame.
“Component Access Front Lid” on page A-5). The PCI cards are located at the rear of the T1000 AS chassis and plug into the main board. All other components, which are less likely to fail and are more difficult to replace, are located in the Tekelec 1000 main unit.
Mechanical Design Component Access Front Lid The Tekelec 1000 platform has a hinged lid at the front that is locked in place by captive screws during normal operation. This lid allows access to the fan trays, BIOS select switch, reset button, and two USB ports that are located under the lid.
1. Power-On Self Test (POST) diagnostics run once at start-up to determine whether all required devices are installed and functional. POST can also be run by Tekelec Customer Care Center to verify that the Tekelec 1000 platform is operational. 2. Online diagnostics actively monitor the health of a running Tekelec 1000 platform.
Page 153
Hardware Repair and Return Introduction...................... B-2 How to Obtain a Return Material Authorization ........B-2 How to Locate T1000 AS Part Numbers ............B-3 Air Filter Part Number Information............B-3 Fan Assembly Part Number Information..........B-3 Removable Media Disk Drive Assembly Part Number Information B-7 Hard Disk Drive Assembly Part Number Information .....
Any system components being returned for repair or replacement must be processed through the Tekelec Return Material Authorization (RMA) procedures. A hardware repair is defined as an item returned to Tekelec due to a failure, with the returned item being repaired and returned to the customer or replaced with a functionally identical item.
• CLEI (Common Language Equipment Identifier, an identifier used by some customers which indicates the customer, the manufacturer, and the part) In addition to part numbers on each FRU, the T1000 AS chassis has several labels that contain part number information for FRUs that are internal to the chassis.
How to Locate T1000 AS Part Numbers Figure B-1. Fan Assembly Part Label SERIAL NUMBER PART NUMBER CLEI Finger holes Fan assembly Fan assembly part labels connectors Fan assembly retension screws Front View Procedure B-2. How to Locate RMA Numbers for Fan Assembly...
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.
How to Locate T1000 AS Part Numbers Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame. Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
How to Locate T1000 AS Part Numbers Using a Phillips screwdriver, loosen the captive spring-loaded screws on the T1000 AS chassis top cover until they are free. See Figure B-6 for locations. Figure B-6. T1000 AS Front Top Cover Handles...
Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.
Determine whether the required Hard Disk area (A or C) of the base unit/hard disk label on the front of the left side of the T1000 AS chassis can be viewed from the side of the frame without sliding the chassis out from the frame.
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
(see Procedure 7-12, “Replace a PCI Card,” on page 7-37). • The PCI slots label on the outside of the T1000 AS chassis. Figure B-10 shows where this label is located and Figure B-11 shows a closeup view of a blank label.
Determine whether the required PCI slot area of the PCI slots label on the rear of the left side of the T1000 AS chassis can be viewed from the side of the frame without sliding the chassis out from the frame. See Figure B-10 for the placement of the label on the chassis and Figure B-11 for the location of each PCI slot information on the label.
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
• Memory information from a label on the right side of the T1000 AS chassis • PCI card information from a label on the left side of the T1000 AS chassis Use the following procedure to locate the necessary part information:...
Procedure B-6. How to Locate RMA Numbers for a T1000 AS Chassis Supply the frame number for the frame in which the failed T1000 AS chassis is located (this label is located at the top left of the frame; see Figure B-13).
Memory label Determine whether the base unit/hard disk label, PCI slots label, and memory label on the sides of the T1000 AS chassis (see Figure B-14) can be viewed from the sides of the frame without moving the chassis: • If all labels can be viewed, go to step 6 on page B-19.
DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).
How to Locate T1000 AS Part Numbers Figure B-16. Base Unit/Hard Disk Label on T1000 AS Chassis 03_ts_chassis_config_label • Base chassis part number, serial number, and CLEI (in the middle of label) • Software applications (at the left side of label) •...
• If the replacement chassis does not need to contain replacement PCI cards, Tekelec manufacturing will use the information to create a new PCI slots label and apply it to the replacement chassis Figure B-18. PCI Card Label on T1000 AS Chassis...
Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.
26604 West Agoura Road Calabasas, California 91302 Returning a Crate Use the following procedure to return a shipping crate and dollies to Tekelec. Procedure B-7. Preparing Crate and Dolly for Return to Tekelec Replace the retaining brace. Replace the shipping container front panel using the bolts saved previously...
Page 176
• If the equipment is not being immediately installed, ship the dollies back to Tekelec in the box supplied with the crate. After unpacking the equipment, return the crate to Tekelec and retain the box to return the dollies. After installing the equipment, return the dollies to Tekelec in the supplied box.
MPS. Only the provisioning network connects to the customer’s network. The Ethernet interfaces are -10/100BaseT for Netra-based systems and Gigabit for T1000 AS or T1100 AS-based systems. All networks use TCP/IP and UDP/IP as the transport protocol. • The provisioning network uses the Ethernet interface that typically connects to an external wide area network (WAN).
• If the ELAP or EPAP is configured as ELAP B or EPAP B, the fourth octet has a value of 200. TEKELEC recommends that the addresses range between 192.168.1.0 and 192.168.255.0. The netmask of these networks must be 255.255.255.0. Table C-1 depicts the IP address allocation for the DSM Network.
IP Address Assignment Preliminary The same network address range selected for the MPS interfaces must be used when configuring the DSM cards within the EAGLE 5 ISS. Table C-2 depicts the IP address allocation for the Sync Network. Table C-2. IP Address for the Sync Network IP Range Function...
Netmask and Broadcast — Draft —Preliminary Table C-3. EAGLE 5 ISS IP Addresses (Continued) IP Range Function 192.168.122.3 DSM #3 Main DSM Network IP Address 192.168.122.100 MPS Server A Main DSM Network IP Address 192.168.122.200 MPS Server B Main DSM Network IP Address 192.168.123.1 DSM #1 Backup DSM Network IP Address 192.168.123.2...
Network Assumptions Preliminary Table C-4. Interface Functions Required for MPS (Continued) Speed Netra Assigned to Assigned to Interface Function Protocol Tekserver (Netra/Tekserver) (Netra/Tekserver) Dial-up PPP server TCP/IP PPP modem MPS Server A Client PPP MPS Server A Client PPP on Sync Network serial port serial port Dial-up PPP server...
Network Configuration — Draft —Preliminary Network Configuration DSM and Sync Network addresses are configured to default values at EPAP or ELAP initialization and should not need to be changed. If they need to be changed for any reason, refer to sections “Network Connection” and “Configuration Menu”...
Page 185
MPS in recovery ELAP (eth0) situations TCP (ssh) - ssh connections use TCP EPAP and ELAP telnet - needed by customer or Tekelec EPAP and customer service ELAP NTP - needed for time-sync EPAP and ELAP...
Serial Communication — Draft —Preliminary Serial Communication Each MPS server has two onboard serial ports. Serial port A is the Console port and serial port B is connected by a null-modem cable to serial port A on the mate MPS server. The lower ELAP or EPAP server is configured with an additional 8 serial ports in a multiport PCI serial port card.
Serial Communication Preliminary If the remote dial-in serial port is not functional at one EAGLE 5 ISS site, dialing into the remote EAGLE 5 ISS site and connecting back to the functional MPS at the failed EAGLE 5 ISS site will allow remote recovery. Modem Configuration To simplify configuring the modem to the setting described in the previous section ““Dial-in Capability,”...
Platform Security — Draft —Preliminary Tip Utility (EAGLE Only) On MPS Server B, the UNIX tip utility is also used to connect an MPS Server to the EAGLE 5 ISS attached to serial port a002. A tip utility can be opened using the Connect to EAGLE MMI Port menu item in the debug menu of the ELAP or EPAP user interface.
Page 189
Glossary BIOS Basic Input Output System. Compact Disk. CD-RW Compact Disk-Read/Write. CLEI Common Language Equipment Identifier, a code used by some telephony companies to identify manufacturer, part number, and customer. Central Processing Unit, the computing part of a computer. European Digital Signal Level-1 (2.048 Mbits/sec). Error Correction Coded.
Page 190
The North American telecommunications standard defining a circuit that multiplexes and switches 24 channels and operates at speeds of 1.544 Mbps. Underwriters Laboratories. Universal Serial Bus, a hardware interface for low-speed peripherals such as the keyboard, mouse, joystick, scanner, printer and telephony devices. It also supports MPEG-1 and MPEG-2 digital video.
Page 191
— Draft — Index configuration, Dialup PPP network serial port C-10 C-10 8-Port Connector configuring the modem C-11 Connect to Eagle MMI Port menu item C-12 connections addresses, network IP DSM network administrator requirements, customer EPAP or ELAP Sync network (provisioning) network provisioning (customer) network air filter...
Page 192
HVAC requirements raised floor 4-10 anchoring frame using support chan- nel and spring nut 4-16 anchoring with support channel inspection, post-installation 6-13 installing slab heavy duty frame anchor assembly Tekelec 1000 chassis in a frame Index-2 910-0095-001 Revision J, November 2007...
Page 193
Index — Draft — interface Multi-Purpose Server customer (provisioning) network firewall protocol filtering functions, network network inventory connections, ELAP and EPAP additional server customer (provisioning) C-2, C-4, C-8 frame C-5, C-10 Dialup PPP IP addresses DSM main and backup default for EPAP or ELAP Sync network EPAP or ELAP Sync interface functions Dialup PPP network...
Page 194
Index — Draft — preparing RMA, obtaining floor for heavy duty frame rotary impact drill C-11 Printers router filtering protocol filtering, firewwall Protocol, Point-to-Point (PPP) safety provisioning (customer) network safety glasses <Italics>see also customer (provisioning) script to configure modems C-11 network serial ports connection...
Page 195
Index — Draft — vacuum cleaner VT100 Ports C-12 VT100 ports for Eagle VT520 terminal C-12 VT520 Eagle terminal C-12 910-0095-001 Revision J, November 2007 Index-5...
Page 196
Index — Draft — Index-6 910-0095-001 Revision J, November 2007...