NEC Univerge SV8100 Features And Specifications Manual page 112

Issue 8.01
Program
Program Name
Number
20-06-01 Class of Service for Extensions
20-13-06 Class of Service Options
(Supplementary Service) –
Automatic Off-Hook Signaling
(Automatic Override)
20-13-33 Class of Service Options
(Supplementary Service) – ACD
Supervisor's Position
Enhancement
20-13-39 Class of Service Options
(Supplementary Service) – ACD
Queue Status Display
22-01-11 System Options for Incoming
Calls – VRS Waiting Message
Interval Time
30-01-01 DSS Console Operating Mode
30-05-04 DSS Console Lamp Table – ACD
Agent Busy
30-05-05 DSS Console Lamp Table – Out
of Schedule (ACD DSS)
30-05-06 DSS Console Lamp Table – ACD
Agent Log Out (ACD DSS)
30-05-07 DSS Console Lamp Table – ACD
Agent Log In (ACD DSS)
2 - 84
Description/Comments
Assign a Class of Service (COS)
to an extension. There are 15
Classes of Service that can be
assigned. Assign eight entries,
one for each Night Service Mode.
Allows a busy extension to
Manually (0) or Automatically (1)
receive off-hook signals.
Set this option to On for the
operator to use service codes in
Program 11-13-10~11-13-13.
Turn Off or On the ACD Queue
Status Display for an extension
Class of Service. Any extension,
which has this option enabled,
also hears the queue alarm.
Setup the sending duration time of
the Auto – Attendant & Queuing.
The message is repeatedly sent
out during the specified time.
Set the mode of the system DSS
consoles. The entry for this option
applies to all the system DSS
consoles.
Define the LED patterns for
functions on the DSS consoles.
The entry for this option applies to
all the system DSS consoles.
Define the LED patterns for out of
schedule (ACD/DSS) functions on
the DSS consoles.
Define the LED patterns for
functions on the DSS consoles.
Define the LED patterns for
functions on the DSS consoles.
UNIVERGE SV8100
Assigned Data
Day Night/Mode: 1~8
Class of Service of
Extensions (1~15)
Default:
Extension port 101 =
Class 15
All other extension port
= Class 1
0 = Off
1 = On
(default = 1 for COS
01~15)
0 = Off
1 = On
(default = 0 for COS
01~15)
0 = Off
1 = On
(default = 0 for COS
01~15)
0~64800 (seconds)
(default = 20) 
0 = Business Mode
1 = Hotel Mode
2 = ACD Monitor Mode
3 = Business/ACD
Mode
(default = 0)
Lamp Pattern Data
0~7
[default = 7(on)]
Lamp Pattern Data
0~7
[default = 0 (Off)]
Lamp Pattern Data:
0~7
[default = 5 (IL)]
Lamp Pattern Data:
0~7
[default = 4 (IR)]
Automatic Call Distribution (ACD)
Level
1 2 3
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