Voicemail Function - NEC Univerge SV8100 Features And Specifications Manual

Issue 8.01

VOICEMAIL FUNCTION

Description
User mailboxes are assigned to a mailbox class that defines a maximum number of new, saved, and
deleted messages that the mailbox can contain and the number of days before purging each type of
message.
There are Company and User mailboxes. The company mailbox defines the main greeting, company
schedule, and available default one touch keys. User mailboxes are for individuals and can have
customized settings that can be changed anytime from the Administrator GUI, user computer desktop, or
the telephone interface.
Profiles
Mailboxes can be configured with several different User Profiles. The Profile defines the greeting to be
played to callers, available one touch keys, and whether or not it sets the user's telephone to Call
Forward – All Call to the telephone voicemail. The mailbox can then be scheduled to follow different
profiles at different times of day. Mailboxes can also be configured with Caller Profiles that define the
greeting to be played for specific callers based on Caller ID. These specific callers can be greeted with
a different greeting and different one touch options.
Distribution Lists
Personal or system distribution lists can be defined to send or forward messages to a group of people.
Schedule
Based on profile settings, the company and user mail boxes can be scheduled to follow a different profile
at different times on different days (e.g., on holidays callers hear a different greeting and are offered
different one touch options).
One Touch Keys
One touch keys can be assigned in the company and user mailboxes. The system decides what to do
when a certain key is pressed based on the following order:
1. When the caller is in a user mailbox and presses a one touch key, the system does what is defined
in the currently active user profile.
2. When nothing is defined there, the system does what is defined in the mailbox default one-touch
keys.
3. When nothing is defined there, the system does what is defined in the company mailbox currently
active profile.
2 - 1490 UCB (Unified Communications for Business)
UNIVERGE SV8100