Properties Of A Voice Unit - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

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110 • Configuring Tools

Properties of a voice unit

You configure the following properties for a voice unit in a CIE system.
Settings
Name
PBX
Type
Interface version
Host
TCP port no.
Mail server
Standard script
Line allocation
Ok
Cancel
Scripts
Voicemail
Add
Replace
Delete
Up
Down
Explanation
Specifies the name of the voice unit. You can use 28
alphanumeric characters, maximum.
Shows the PBX. If you have configurd a Voice Unit,
you can no longer change these settings.
You can choose between Voice Control and <external>.
Specifies the version of the interface protocol. For
Voice Control, enter 1.070.
Shows the host name of the voice unit. You can also use
the IP address.
Shows the port number of the voice unit. The TCP port
number is not required for an ACM. For an I55, enter
54321.
Specifies the host name of an SMTP-capable mail
server. This mail server is used by Voice Control to
send e-mails.
Shows the standard script. If an error occurs, it is started
by Voice Control.
Shows the line allocation. This box is blank for ACM.
For the I55, you must select the numbers of the channels
used to connect Voice Control to the PBX.
Confirms your entries and closes the dialog.
Closes the dialog without applying the changes.
Opens the VU scripts dialog. The dialog shows the
configured VU scripts.
Opens the Voice mails dialog. The dialog shows the
configured voice mails.
Inserts a line (channel number).
Replaces a line.
Deletes a line.
Moves the selected line upward in the order.
Moves the selected line downward in the order.
User Manual CIE 1.0 IVR-Editor

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