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44 • Terms and elements of the IVR Editor
Announcement plus DTMF sequence
Task
The Announcement plus DTMF element defines an announcement where
several DTMF digits can be entered. Either the number of digits is fixed or an
end code is defined. The announcement can be available as an announcement file
to be played or as text or a text file to be read with TTS. The text or text file can
also contain variables (<:variablename:>) You can also enter several files
separated by semicolons (announcement1.wav; announcement2.wav;
announcement3.wav)
You can define which digits are not to be recognized.
It is distributed to Error-exit connector if the maximum input time is exceeded or
if an invalid digit is entered. The Error-exit connector must be connected with
the input connector of another element.
Announcement plus DTMF sequence elements can have several input
connectors.
You can use any number of Announcement plus DTMF sequence elements.
Icons
The IVR Editor module uses the following icons for the Announcement plus
DTMF sequence element.
Icon in the catalog of elements
Properties
The table below shows the properties of element Announcement plus DTMF
sequence. For information on general element properties, see General properties
of all elements on page 25.
Properties
Explanation
Announcement Text
Text to speech
Text from file
Folder var. (opt)
Text
Var.
Language
Var.
Speed of speech
Announcement Text
Icon in the IVR script
The announcement can also be text to speech. You can enter the
announcement text directly, specify a variable or file.
If the text is in a file, the folder var. can be specified (handled
like wav-files). If no folder is specified, the folder defined in the
Windows registry is used.
You can either select a variable for the text or enter the text
directly. The variable can be a local variable or a tag. The length
of the text is not limited. All characters are allowed.
You can select a language. The text is spoken in this language.
If you select System the language of the operating system is
used.
You can also use a variable for the language. Read Tips and
tricks - Variables for speech to find out which number you must
enter in the variable for which language.
You can select a speed of speech. The text is spoken at this
speed. You can select values 1 (slow) to 9 (fast). The value 6 is
set as default.
There are several options for selecting an announcement text.
Recommendation: For flexibility and maintenance reasons, we
recommend that you always use variables for the folder if you
are not working with the standard folder.
User Manual CIE 1.0 IVR-Editor
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