Speech Elements; Announcement - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Speech elements

38 • Terms and elements of the IVR Editor
The IVR Editor uses speech elements for all tasks within an IVR script
concerning speech.

Announcement

Task
Announcement elements define announcements. You can specify which file to
use for the announcement or use a variable. The variable contains the respective
settings for the announcement. You can also enter several files separated by
semicolons (announcement1.wav; announcement2.wav; announcement3.wav)
Announcement elements can have several input connectors but only one exit
connector.
You can use any number of Announcement elements.
Icons
The IVR Editor module uses the following icons for the element.
Icon in the catalog of elements
Properties
The table below shows the properties of the Announcement element. For
information on general element properties, see General properties of all elements
on page 25.
Properties Explanation
Announcement Text There are several options for selecting an announcement text.
Recommendation: For flexibility and maintenance reasons, we
recommend that you always use variables for the folder if you
are not working with the standard folder.
Announcement Text You enter a file name. The folder defined in the Windows
registry under PathMsgAnnouncements is used as folder.
Option 1:
Example:
Icon in the IVR script
File: xyz.wav
Default folder
Folder
Var. folder:
Var.
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