Avaya Customer Interaction Express 1.0 IVR-Editor User Manual page 114

108 • Terms and elements of the IVR Editor
Variable Explanation
_WaitIfBusy If a consultation connection cannot be
established, the value can be set to true.
This causes the consultation connection to
be maintained until the specified
maximum ring time is over.
D_InvokeId Indicates the InvokeId. This is a unique,
invariable identification number (ID) that
exists during the entire script flow. It can
be saved in the database, for example, to
store information about a specific call.
D_LineAvailable Shows the number of available channels.
D_LineBusy Indicates the number of busy channels at
the time the variable is used.
D_LineFree Indicates the number of available channels
at the time the variable is used.
Element
Consultation
Define variable
Define variable
Define variable
Define variable
User Manual CIE 1.0 IVR-Editor