Notes On The Ivr Script - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

User Manual CIE 1.0 IVR-Editor

Notes on the IVR script

SQL qu ery
The DB variable determines from which database it is read.
The SQL que ry can be formulated in two modes. In default mode, this element
supports simple comparison op
conditions, which is all records are read.
If access to t he database (DS
with this element. The database is accessed for defining this query.
The resu lt of the query is available for further operations in the reco d v
(here: DBRes ults). The number of records read is entered in another
(here DBN m u OfResults).xxx
erations. The example does not define any further
N) is configured, tables and fields can be selected
r ariable
variable
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