Script Debugging - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

User Manual CIE 1.0 IVR-Editor

Script debugging

Use TTrace to track processes during troubleshooting .
The following reporter categories are useful for error messages. The table lists
types of errors and the corresponding reporter categories.
Type of error
Speech recognition
TTS/ARS
Communication
Voice Control-CIE
Connection/disconnection
Script flow
Reporter categories
VC_Audio
VC_VUS
VC_IVR
VC_IVRSVR (I55 only)
VC_BccIVR (I55 only)
VC_TSE (ACM only)
VC_TSE_Det (ACM only)
VC_VUS
VC_IVR
VC_ISDN (I55 only)
VC_CHAP (ACM only)
VC_BASIC
VC_IVR
VC_VUS
VC_IVR
Creating an IVR Script • 131