Avaya Customer Interaction Express 1.0 IVR-Editor User Manual page 166

Table of Contents

Advertisement

Highlight Connection 14, 126
I
Icon 124
Import 133, 135
Information 1, 3
Information on connection 12, 13, 81
Input connector 14, 18, 34, 41, 126
Insert record 12, 13, 94
Integer functions 21, 22
Invalid digits 44, 46
IVR script 6, 8, 9, 10, 17, 119, 120, 130, 132
IVR scripts 11
L
Language 139
LastError 20
Less than 21
Less than or equal to 21
Line allocation 110
Linking words 21, 22
Logic 12, 18, 19, 28, 126
M
Mail server 110
Max. Input time 41, 43
Maximum recording time 55, 57
Menus 8
Minus 21
Modify record 12, 13, 95, 105
Modify records 12, 13
Modulo 21
Move element 124
Move IVR script 120
Moving 126
Multiply 21
N
Name of variable 30
Next record 12, 13, 102, 103
Not equal to 21
Nuance OSR 154
Nuance SpeechPearl 156
O
Open database 12, 13, 92
Opening 8
Operators 24
OR 21
Organization 2
P
Paper copy 4
Parenthesis 21
PCM 7
160 • Index
plus 21
Precision 24
Prerequisites 4, 7
Print 8, 120, 132
Print preview 8, 132
Printing 4, 10, 132
manual 4
Program end 35, 37
R
Record voice mail 55, 59, 61
Record voice mail plus DTMF 12, 59, 61
Refresh 11, 121
Release 12, 13, 80
Return value 35, 37
S
S2M 109
Save 8, 120, 130
Saving 10, 130
Script name 9
Send DTMF tones 12, 13, 72
Send voice mail as email 12, 63
Skills 3
Speech elements 12
Speech recognition 48, 154
SQL query 12, 13, 98
Start 12, 27, 34, 124, 126
Start program 12, 35
Start script 12
Status bar 10
Stop 12
String 21, 22
T
Telephony elements 12, 13, 69
Text 41, 52
Text to speech 12, 52
Time off 116
Toggle 12, 13, 78
Tool bar 8, 10
Tools 8, 9
Tooltip 16, 125
Tooltips 10
Transfer 12, 13, 77
Troubleshooting 131
TTrace 131
TTS 136, 140
U
Update 9
V
Value of variable 30
Variable 24, 44, 46
User Manual CIE 1.0 IVR-Editor

Advertisement

Table of Contents
loading

This manual is also suitable for:

Customer interaction express 1.0Ivr-editor

Table of Contents