Tab: Elements - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

12 • Meet the IVR Editor module

Tab: Elements

You find icons for all elements you can use in an IVR script in the Elements tab.
The list of icons is displayed as tab if you opened an IVR script or create a new
IVR script. A scroll bar is added if necessary.
The following schematic table shows the Elements tab.
IVR Scripts
Elements
Comment
Basic elements
IVR Scripts
Elements
Speech elements
Start
End
Logic
Check times
Define variable
Branch
Wait
Start script
Start program
Announcement
Announcement plus DTMF
Announcement plus DTMF sequence
Announcement plus speech recognition
Text to speech
Record voice mail
Record voice mail plus DTMF
Send voice mail as e-mail
Delete voice mail
User Manual CIE 1.0 IVR-Editor