Avaya Customer Interaction Express 1.0 IVR-Editor User Manual page 149

User Manual CIE 1.0 IVR-Editor
How do you use the example?
A) Copying the database
For accessing the database, we recommend to copy it to your local computer.
1. Copy the feedback
\...\Avaya\C
e.g.
B) Configuring the data sou
To be able to access a databas
be ins talled on the PC runn
You m ust configure a DS
databa se via the c orrespon
the loc ation of the database
Signal this as follows:
1. Click Start in the task
2. Point to Sett
3. Click Con trol Panel.
4. Double-click Administrative Tools
The Administrati
5. Dou ble-click Data Sources (ODBC). The ODBC Data Sources
Administrator
6. Selec t the System DSN tab.
7. Click Add.
8. The Cre ate New Data Source dialog opens.
9. Select Driver to Microsoft Access(*.mdb).
10. Click Finish. The ODBC Microsoft Access Setup dialog opens.
11. Enter Feedback as data source name.
12. Click Select to choose the database.
13. Select the database ..\Avaya\CC_UI\feedback.mbd.
14. Click OK.
.mdb dat abase from the DVD to a local folder,
C_UI.
r c e
e via ODBC, the corresponding ODBC driver must
ing oice Co V ntro l.
N (Data Source Name). With a DSN one can access the
ding ODBC dr er with a name. The DSN specifies iv
an if neces d, sary , access
bar.
ings .
in t
ve Tools dialog opens.
d og open ial s.
mod es.
he Control Pa nel window.
Tips and tricks • 143