Wait - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

User Manual CIE 1.0 IVR-Editor

Wait

Task
You can define a wait time with the Wait element. The IVR script continues
once the wait time is over.
Wait elements can have several input connectors but only one exit connector.
You can use any number of Wait elements.
Icons
The IVR Editor module uses the following icons for a Start element.
Icon in the catalog of elements
Properties
The table below shows the properties of the Wait element. For information on
general element properties, see General properties of all elements on page 25.
Properties
Wait time (mm:ss)
Error-exit connector
Wait elements have no Error-exit connectors.
Icon in the IVR script
Explanation
Specifies the wait time. Use the format
minutes:seconds.
The minimum wait time is 1 second.
The maximum wait time is 60 minutes.
Terms and elements of the IVR Editor • 33