Variables; Global Variables; List Of Predefined Variables - Avaya Customer Interaction Express 1.0 IVR-Editor User Manual

Variables

106 • Terms and elements of the IVR Editor
In IVR scripts, you can use global variables, local variables, or specific
predefined variables.
When you define variables with the Define variable element, you can enter any
number of characters for the value. Strings must be placed in double quotes (e.g.,
"Hello"). When you define variable with local variables, you can specify 200
characters for the value. Strings must not be placed in double quotes.

Global variables

Global variables have the following properties:
•
They can be defined and read in the elements.
•
Global variables have a name and a value.
•
There are ten predefined global variables.
_SessionVar1 to _SessionVar10
•
They are valid until the first End element. They also retain their
value in any number of subscripts. This allows you to transfer
values from a main script to subscripts. A subscript is a script that
is called from another script with the Start script element.

List of predefined variables

The following table provides an alphabetic listing of all predefined variables
with an explanation and specification of the elements they are written in.
Variable Explanation
_AuthAccount Shows the SMTP user name.
_AuthPassword Shows the SMTP password.
_Body Shows the text of the e-mail.
_Confidence Indicates the confidence level of the word
recognition. With OSR 3.0, this value is
between 0 and 1,000. With SpeechPearl,
the value is between 0 and 10,000. 0
means not recognized, and 1,000 or 10,000
means fully recognized.
_From Shows the sender of the e-mail.
Element
Send voice mail as
e-mail
Send voice mail as
e-mail
Send voice mail as
e-mail
Announcement
plus voice
recognition
Send voice mail as
e-mail
User Manual CIE 1.0 IVR-Editor