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74 • Terms and elements of the IVR Editor
Exit connectors
Consultation elements have the following exit connectors. To make it easier for
experienced users to track errors, the table also shows the corresponding CAPI
messages.
Exit
Explanation
connecto
r
This exit connector (success) is used if
there is a connection.
B
The B-exit connector (busy) is used if
the subscriber is busy. In an I55 PBX,
this exit connector is also used when
the subscriber disconnects the call with
the Disconnect button while it is
ringing. In an ACM PBX, the Timeout-
or Error-exit connector is used,
depending on the maximum call time
(< 1 minute or > 1 minute).
T
The T-exit connector (timeout) is used
if the maximum ring time is exceeded.
Voice Control releases the connection.
W
The W-exit connector (wrong number)
is used if a number that does not exist
was dialed.
I
The I-exit connector (incomplete
number) is used if the time (depending
on PBX and call type external or
internal) for canceling the incomplete
dialing is greater than the element timer
(maximum ring time).
The time for canceling a dial operation
(timer in the PBX) depends on the PBX
and telephone network (fixed network,
mobile phone radio network,
international). The following value is a
guideline.
For a Consultation element the time
must always be at least 15 seconds.
Unlike the Call element, an extension
cannot be dialed for this element.
A
The A-exit connector (no active call) is
used if there is no longer an active
connection (active subscriber hung up)
(I55 only). In an ACM PBX, the
Timeout- or Error-exit connector is
used, depending on the maximum call
time (< 1 minute or > 1 minute).
Cause
-
3491(busy terminal)
-
3481 (the internal number is
wrong)
349c (invalid number format or
own MSN is wrong)
3481 (the internal number is
wrong)
3490 (ordinary end of
connection or cancellation of
dialing, error number. 6104)
34a2 (no B-channel)
3495 (call rejected)
User Manual CIE 1.0 IVR-Editor
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