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14 • Meet the IVR Editor module
Working window: IVR Script
The IVR script window is used to determine the sequence of an announcement
with elements.
Pop-up menu in the IVR script window
A pop-up menu opens if you right-click the input connector or exit connector of
an element in the IVR script window . The following table lists and explains the
possible commands of the pop-up menu.
Commands of the pop-up menu
Highlight Connection
Delete Connection
-> Other element
Columns
Objects like VUs or tags are presented in tables. These tables show additional
information on objects in columns.
You can customize the column arrangement of these tables, change the order of
columns and display or hide columns. You can also search for certain entries.
Changing display order
Objects in a table are always shown in alphabetical order. You can sort the
display alphabetically according to any column. You can sort in ascending or
descending order. By default, the information, e.g. names, is presented
alphabetically. This means that A comes after B, followed by C, etc.
Proceed as follows to sort the table according to a certain column.
1. Click the column heading.
3. The table is sorted alphabetically according to this information,
e.g., the number. The column heading shows the icon
4. Click the column heading again to change the order.
5. The table is sorted in reverse order. The column heading shows the
icon arrow down.
Explanation
Changes the color of the selected
connection (color of line).
Deletes the selected connection.
Toggles to the input or exit connector of
the connected element.
User Manual CIE 1.0 IVR-Editor
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